Sun Inn

3.5/5(40 Reviews) rating

3 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

1/19

About hotel

Welcome to Sun Inn, a luxurious retreat in Nuwara Eliya that offers a unique blend of modern sophistication and historic charm, making it an ideal destination for discerning travelers. Located within a 10-minute walk of Victoria Park and Assemblies of God Church Nuwara Eliya, Sun Inn boasts 7 guestrooms with lavish furnishings and art collections that create an inviting atmosphere. Each room features complimentary wireless Internet access, private bathrooms with rainfall showerheads, and separate sitting areas for your comfort. Housekeeping is provided daily to ensure a seamless stay. Explore nearby attractions such as Nuwara Eliya Golf Club, Galway Forest Reserve, and Lake Gregory, all within a short distance from the guesthouse. Indulge in recreation opportunities such as hot springs, or enjoy complimentary amenities like wireless Internet access and barbecue grills. The on-site restaurant offers a delectable dining experience, with room service available during limited hours. Start your day with a complimentary continental breakfast served daily from 7:30 AM to 9:30 AM. Whether you're seeking relaxation or productivity, Sun Inn caters to all guests with a range of accommodations including luxurious suites and spacious rooms with breathtaking views. The hotel's state-of-the-art spa and wellness center provide a rejuvenating experience, while the personalized service ensures a comfortable stay for every visitor. Immerse yourself in the local culture and attractions near Sun Inn, with easy access to iconic landmarks and hidden gems that enhance your guest experience. Book Sun Inn online and discover the perfect retreat in the heart of Nuwara Eliya at Kudaoya, Labookele, Central Province 22200, Sri Lanka. Experience exceptional hospitality and personalized service that leaves a lasting impression on every guest, making Sun Inn a truly unforgettable destination for your next getaway..

Highlights

• Conveniently located within a 10-minute walk of Victoria Park and Assemblies of God Church Nuwara Eliya • Close proximity to Nuwara Eliya Golf Club (1.1 mi) and Galway Forest Reserve (1.1 mi) • 7 well-appointed guestrooms with complimentary Wi-Fi and private bathrooms with rainfall showerheads • Desks and separate sitting areas in each room for added comfort • Daily housekeeping services provided for a hassle-free stay • Explore nearby attractions such as Lake Gregory (1.8 km) and Pedro Tea Factory (3.8 km) • Admire the beauty of Lover's leap Waterfall (4.7 km) and Moon Plains Viewpoint (5.5 km) • Visit cultural sites like Sri Baktha Hanuman Kovil (8 km) and Hakgala Botanic Gardens (9.7 km) • Adventure seekers can explore Pidurutalagala (7.7 km) and Horton Plains National Park (16 km) • Enjoy a delicious meal at the on-site restaurant or opt for room service during limited hours • Start your day with a complimentary continental breakfast served daily from 7:30 AM to 9:30 AM • Relax in the hot springs or make use of the complimentary barbecue grills • 24-hour front desk and luggage storage for added convenience during your stay • Immerse yourself in the beauty of Ramboda Falls (23.2 km) and Damro Labookellie Tea Centre and Tea Garden (12.5 km) • Perfect for both leisure and business travelers seeking a comfortable and convenient stay in Nuwara Eliya.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Show all Amenities

General Amenities

24-hour front desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Kuda Oya Lambukaleya, Nuwara Eliya, Nuwara Eliya District, 22200

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Ratings & Reviews

3.5/5

40 Ratings

Sujith Priyanga

1/5

19 Jan, 2018

Do not stay here, unprofessional service. Group of 21 could not stay comfortably for 2 nights. No hot water and no working heaters. More than 10 power failures due to overload of powef from shower heaters that did not work properly. House is uncompleted and bill is way too much for small quantities of food. They messed up food orders and we got overly charged for service when we did all the service. Not enough sufficient resources. They got muddled up with the number of guests staying. Do not stay here !

Arunamali Thuiyahhannadige Fernando

1/5

19 Jan, 2018

It says there's hot water .Once turn the hot water we lost power 5 times in one night just in this hotel.in the shower when water fills, manhole walks every where.For meals we got charged 350.00 only for plate of rice and additionally charged for curries . Wasn't a good experience. We got charged 107,000.00 for two nights for nothing. Had to explained the owner how the system works..Would not recommend for anyone😟😠😠

Ruwini Wijesinghe

1/5

19 Jan, 2018

Do NOT stay here! Very dissatisfied and disappointed with the terrible service, no one deserves to be charged so much for very little, we have been tricked into paying over expensive fees for 2 nights when there was not enough food and the power went out more than 10 times because their electricity could not handle the amount of power from the water heaters which did not work properly. Insufficient food and thats what we got charged for the most. We did not see the menu they gave whatever they could cook and as the heaters for the rooms did not work we had to ask for blankets. We got charged for three heaters which we did not even use. No Tv for entertainment. Extremely unhappy because we were looking forward to a great stay but we received the opposite!

Sethumi B

1/5

19 Jan, 2018

Definitely not happy with the service. Says it can accommodate 30 people but it couldn’t handle 21. Extremely misleading and we were not expecting it. My family have been lied to and cheated for money. We have the right to write reviews because we don’t want others to have a bad experience as we did. We ate food but it was not tasty and we got charged so much for curry which got charged separately. We are a family wanting to enjoy time in Nuwara eliya but we could’ve done it at a better place for the same amount of money. Thank you for the stay but we will not be coming again as it left a massive hole in our pockets. We don’t mind spending money as long as it has a purpose and we get fully what we paid for. We stayed there for two nights and doors, heaters, toilets were broken. We told them to fix the door which wouldn’t lock but they continued to put it off and whenever we confronted them they would simply say they forgot. The manager didn’t not know what was happening in her own hotel and the hot water system was a joke because I could’ve boiled water in the kettle and had a better shower than that. And the bathrooms were really small the water from the shower fell into the toilet and don’t you love when you’re trying to have a shower at night but the lights go out so instead you got to use phones to finish your shower :). We definitely did not see a menu for food or get to pick our own vegetables from the garden ?. Nuwara eliya is a cold place and once we arrived at the house we asked about the heaters and they broke before we even used them and then the hotel tried to charge us for it. As the heaters did not work it is common knowledge to give blankets but we had to ask for it. Also the bathrooms got flooded with water. We washed our hands with dish washing liquid and we had to ask for soap and towels (which all should be things that are in a good hotel). When we tried to shower at night the amount of power being used was not able to be supported and so for two nights in total we had between 10-15 power outages because they house couldn’t handle it. The house was incomplete and we also got charged for a service fee and when we did everything except the cooking. The view was great but because of everything else that happened the whole trip was ruined. Didn’t come to Nuwara Eliya to get cheated on with cheap service.

Chamila

1/5

19 Jan, 2018

Came from Australia for a holiday in Nuwara Eliya. Wasn't a good experience. Got charged dramatically. No hot water as advertised. Once turned hot water,system shuts down as the system can not hold the demand.Hasn't got proper set menu.Got charged separately for curries.It's not the matter of spending money. It's the matter of spending money for the service we asked and they promised.

Sujith Priyanga

1/5

19 Jan, 2018

Arunamali Thuiyahhannadige Fernando

1/5

19 Jan, 2018

Ruwini Wijesinghe

1/5

19 Jan, 2018

Sethumi B

1/5

19 Jan, 2018

Chamila

1/5

19 Jan, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.