Sun Inns Hotel Sunway City Ipoh

3.3/5(654 Reviews) rating

2 Star Hotel locationPin

Ipoh, Perak

Sun Inns Hotel Sunway City Ipoh exterior_detail

1/85

About hotel

Welcome to Sun Inns Hotel Sunway City Ipoh, located at 6 Jalan SC1 1/3 in the peaceful Ulu Kinta area of beautiful Ipoh, Malaysia. Our prime location, only a swift 10-minute drive from Kinta City Shopping Centre and Royal Perak Golf Club, makes us the ideal choice for your stay in this vibrant city. Experience the comforts of home in one of our 52 air-conditioned rooms, designed with your utmost comfort in mind. Our rooms are equipped with modern amenities such as LCD televisions and complimentary high-speed wireless internet, ensuring your stay is both relaxing and connected. Unwind after a day of exploration by catching up on your favorite shows on our satellite programming or pamper yourself in your private bathroom, complete with a refreshing shower and a bidet. Each room also comes with a separate cozy sitting area and a work desk. Ready to discover the bustling city of Ipoh? Look no further than our hotel. With its convenient proximity to the renowned Kinta City Shopping Centre and Royal Perak Golf Club, you can explore these popular attractions on foot. Seeking more thrills? Take a short drive to must-visit spots like Perak Stadium and Memory Lane Market. And for those arriving by plane, our hotel is only 11.2 km away from the Ipoh (IPH-Sultan Azlan Shah) airport. Stay connected with our complimentary Wi-Fi access and easily keep up with work or stay in touch with loved ones. Our public areas even have a television for extra entertainment. Need assistance planning your itinerary? Our welcoming and multilingual staff are pleased to offer you our tour/ticket assistance service. Sun Inns Hotel Sunway City Ipoh offers the perfect blend of convenience and comfort. Our hotel also features convenient amenities such as complimentary newspapers in the lobby, luggage storage, and free onsite parking, ensuring a hassle-free stay. Immerse yourself in the charm of Ipoh and reserve your affordable accommodations at our hotel today. Don't wait any longer – book Sun Inns Hotel Sunway City Ipoh room prices online now!

Highlights

• Conveniently located in the Ulu Kinta area of Ipoh • Close proximity (10-minute drive) to Kinta City Shopping Centre and Royal Perak Golf Club • Easy access to popular tourist attractions such as Ipoh Parade (5.8km) and Aeon Station 18 (15.3km) • 52 air-conditioned rooms featuring LCD televisions and complimentary WiFi • Private bathrooms with showers and hair dryers • Complimentary newspapers, multilingual staff, and luggage storage for business travelers • Complimentary self-parking available • Nearby airport (11.2km) and railway station (9.4km) • Convenient amenities include free WiFi, tour/ticket assistance, and a shared TV area • A range of options for all budgets, including luxury, boutique, and budget hotels.

Quick Facts

Check-In

8:00 AM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Sunway City, Ipoh, Perak, 31550

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Ratings & Reviews

3.3/5

654 Ratings

NORAINI RAMLI

1/5

25 Dec, 2023

“WILL NOT RETURN TO THIS HOTEL. INITIALLY AND LASTLY!!!” This place does not deserve to be called a hotel because it is nothing more than a cheap guesthouse. Despite the cheap accommodation, guests still deserve value for money invested in terms of service and amenities. The money guests invest is used as wages and to run your firm. However, I had a bad experience when I checked in for 2 days because the lobby and room smelled like cigarette smoke and were dirty, with stained, torn, rotten bedding and unkempt hair. Because this is a budget hotel, the toilet is a bit slippery, and the hair on the floor needs to be cleaned. Very low water pressure and no hot water. Bathing should be done through the toilet pipe. Chanel TV only has one and it's not clear. The drink container is dusty and very irritating to use. The female staff behind the counter are disrespectful and need to learn how to properly relate to consumers. The appearance is also bad!. It seems that the reviews a few years ago were also negative, implying that the management didn't care. This will be my last stay at a hotel like this. I will not stay in any sun inn.

Pavithra Mathavan

1/5

23 Nov, 2023

I had a terrible experience checked in for 2 days the room is very dirty, bedsheets with stain and hair. Toilet is very slippery and hair on the floor as you are chain budget hotel management should maintain the service. I have changed second room also same customer service is very poor. No tissue roll in the toilet has requested from reception but still not provided. This will be my last stay in this type of hotel I won’t stay in any sun inns.

zaidi zain

1/5

15 Aug, 2023

By right, no star should be given to my stay at this hotel, room 113.please avoid this room. - the room smell really bad, ie,tobbacos. - lots of stain on the bed and pillow sheets. -the aircond was not cold at all.fully rely on wall fan. -the water heater not working.i can't adjust the heat and the pump not working.ended up water flow was so slow. - the room floor is not levelled with toilet.cannot brain why! There is a step to get into the toilet.dangerous if u slip.

NORAINI RAMLI

1/5

25 Dec, 2023

Pavithra Mathavan

1/5

23 Nov, 2023

zaidi zain

1/5

15 Aug, 2023

khamani sathasivam

3/5

24 Oct, 2023

The family room was ok but the bathroom has some problem are sometimes the water supply stop,the water heater sometimes it stop working and no drinking water The queen bedroom was so small

Maylin BK

4/5

1 Jul, 2023

Great location near to tambun lost world waterpark. Easy to park. Friendly receptionist. Room okay. Aircond very good and cold. Bed n pillow not nice but its okay u can sleep. Stay for 1 night. Price are affordable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.