Suncloud Hotel

3.8/5(80 Reviews) rating

3 Star Hotel

209

1/209

About hotel

Suncloud Hotel is a luxurious and sophisticated destination in Busan, South Korea, that caters to discerning travelers seeking a blend of modern elegance and historic charm. The hotel's architectural design and interior decor exude a sense of grandeur, with lavish furnishings, art collections, and a unique ambiance that sets it apart from other accommodations in the area. Located in the vibrant Haeundae district, Suncloud Hotel offers easy access to iconic landmarks such as Haeundae Beach, Busan Aquarium, and Shinsegae Centum City, making it an ideal choice for both leisure and business travelers. The hotel boasts 91 well-appointed guestrooms, each featuring modern amenities such as refrigerators, LCD televisions, and complimentary wireless Internet access. The private bathrooms are equipped with showers, toiletries, and bidets for added convenience. Guests can enjoy stunning views of the city or the sea from their rooms, creating a serene and relaxing atmosphere. Suncloud Hotel offers a range of accommodations to suit every traveler's needs, from luxurious suites to spacious rooms with breathtaking views. The personalized service ensures a comfortable stay for all guests, with attentive staff on hand to cater to every need. The hotel's world-class amenities include a state-of-the-art spa and wellness center, where guests can indulge in rejuvenating treatments and massages. The dining options at Suncloud Hotel are equally impressive, with a variety of restaurants serving local flavors and international cuisine. Whether guests are craving traditional Korean dishes or gourmet Western fare, they will find something to satisfy their palate. The hotel's central location makes it easy to explore the vibrant culture and attractions of Busan, from bustling markets to serene parks and historic sites. Suncloud Hotel is committed to providing exceptional hospitality and personalized service to every guest, ensuring a memorable and enjoyable stay. Visitors can expect a warm welcome and attentive care throughout their time at the hotel, with staff going above and beyond to create unforgettable experiences. Guest testimonials rave about the impeccable service, luxurious accommodations, and stunning views offered at Suncloud Hotel, highlighting the hotel's commitment to excellence. For travelers seeking exceptional accommodations in Busan, Suncloud Hotel is the perfect choice. To book a stay at Suncloud Hotel and experience the ultimate in luxury and comfort, guests can easily make reservations online or contact the hotel directly. With its prime location, elegant design, and top-notch amenities, Suncloud Hotel is a true gem in the heart of Busan, South Korea..

Highlights

• Conveniently located in Busan (Haeundae), steps away from Haeundae Beach and a short drive from Shinsegae Centum City • Family-friendly hotel with 91 guestrooms featuring refrigerators, LCD televisions, and complimentary Wi-Fi • Private bathrooms with showers, toiletries, and bidets for added comfort • Amenities include a seasonal outdoor pool, complimentary Wi-Fi, and an arcade/game room • 24-hour front desk, multilingual staff, and ATM/banking services for business travelers • Buffet breakfast available daily for a fee from 7:00 AM to 10:00 AM • Nearby attractions within walking distance such as Busan Aquarium, Paradise Casino, and Haeundae Traditional Market • Close proximity to Mipo Railway, Dongbaekseom Park, and Dongbaek Island for leisure activities • Short drives to The Bay 101, Haeundae Blueline Park, and Nurimaru APEC House for sightseeing • Easy access to Busan Yachting Center, Busan Exhibition and Convention Center, and Busan Museum of Art • Just 3.7 km from Shinsegae Centum City for shopping and entertainment • Nearest major airport, Gimhae Airport (PUS), is 26.9 km away for convenient travel • Ideal for both leisure and business travelers seeking a comfortable stay with modern amenities and convenient access to key attractions.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Banking services

Children's Pool

Game Room

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Banking services

Activities

Children's Pool

Game Room

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property's climate control system is controlled during cold weather months in order to maintain sustainability standards. Heating is available during nighttime only, and air conditioning is available during daytime only.

Access to the pool is available on a first-come, first-served basis. Children must be accompanied by an adult.

This property requires guests to wear swim caps in the pool. Swim caps are available onsite purchase.

Pool hours are 10 AM-7 PM on June 6-June 30, 2024. Pool hours are 8 AM-7 PM on July 1-August 31, 2024. Pool hours are 10 AM-7 PM on September 1-September 8, 2024.

.The listed optional pool fee is charged per person, per entrance to access the pool area.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CESCO (S. Korea).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from June 06 to September 08..

Pool access available from 10:00 AM to 7:00 PM.

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Access to the pool is available on a first-come, first-served basis. Children must be accompanied by an adult.

This property requires guests to wear swim caps in the pool. Swim caps are available onsite purchase.

Pool hours are 10 AM-7 PM on June 6-June 30, 2024. Pool hours are 8 AM-7 PM on July 1-August 31, 2024. Pool hours are 10 AM-7 PM on September 1-September 8, 2024.

.The listed optional pool fee is charged per person, per entrance to access the pool area.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CESCO (S. Korea).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from June 06 to September 08..

Pool access available from 10:00 AM to 7:00 PM.

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Haeundae, Busan, 48095

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Ratings & Reviews

3.8/5

80 Ratings

Timothy Lee

1/5

21 Jun, 2023

Honestly I was super excited about staying here. But when we arrived apparently there was a fire and all the rooms had to be evacuated for a few days. Which isn’t their fault, I get it. However they failed to email me or call me ahead of time, and told me only when I got to the reception, leaving our group stranded and scrambling to find an alternative accommodation. They also said it was our responsibility to cancel our booking. Considering the horrendous service I experienced I don’t think I will ever book here again, nor would I recommend it to others. In the end we booked a lovely stay at the nearby SIGNIEL hotel.

김

1/5

19 Jul, 2022

was mad at the fact I had to take 3 elevators to check in & go into my room, but then the view of the ocean from a corner suite made all of those negative feelings go away. But then when you look closer to the details, everything is outdated. the bidet, the shower, the furniture, the cabinets (squeaking everytime you open & close them) etc. also the wifi is slowwww. the nasty, dirty, WAY OUTDATED, Motel I stayed at while in cheongdo had faster and better wifi than this hotel. also, paid $25 for each person for breakfast, food was nasty, disgusting, and putrid.

Ruby Leung

5/5

6 Dec, 2023

Christmas decorations in the hotel are fancy!!!

Timothy Lee

1/5

21 Jun, 2023

김

1/5

19 Jul, 2022

Ruby Leung

5/5

6 Dec, 2023

Christmas decorations in the hotel are fancy!!!

Freda Li

4/5

9 Jul, 2019

1 minute walk to the beach 2 convenient store at ground floor

Christopher HENDERSON

5/5

18 May, 2020

Great experience.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.