Sunset Westlake Hanoi Hotel

4.4/5(78 Reviews) rating

3 Star Hotel

Sunset Westlake Hanoi Hotel exterior_detail

1/79

About hotel

Experience the vibrant and bustling city of Hanoi at the exclusive Sunset Westlake Hanoi Hotel. Conveniently located in the dynamic Tay Ho district, our hotel provides easy access to top tourist destinations and is a short 10-minute drive from the iconic Hoan Kiem Lake. Whether you're a leisure or business traveler, our hotel offers affordable accommodations suitable for a variety of people. Our hotel boasts 59 spacious and well-appointed rooms, each carefully designed to provide ultimate comfort and relaxation. Equipped with modern amenities such as air conditioning, a minibar, LCD television, and complimentary Wi-Fi, our rooms are the perfect home away from home. Wake up to stunning views of the city or the tranquil West Lake from the comfort of your room. Take a leisurely walk along the picturesque West Lake or visit the exciting Ho Tay Water Park and Rising Sun Park. Immerse yourself in Hanoi's rich culture by exploring the Trinh Cong Son Walking Street or the enlightening Museum of Ethnology, both just a short distance from our hotel. With easy access to the Lotte Center Hanoi and various embassies, our hotel is an excellent choice for business travelers as well. Indulge in a rejuvenating massage at our onsite spa or let our concierge services guide you to the best experiences in the city. Stay productive with our business center and limo/town car services available at your convenience. After a day of adventure, unwind with a delicious meal at our in-house restaurant and bar, or simply order room service and relax in the comfort of your room. No matter the purpose of your visit, Sunset Westlake Hanoi Hotel offers affordable and convenient accommodations. Enjoy a stress-free trip with our roundtrip airport shuttle and complimentary self-parking. Book your stay now and discover the vibrant city of Hanoi at our epitome of comfort and convenience. Don't forget to take advantage of our budget-friendly Sunset Westlake Hanoi Hotel room prices and book Sunset Westlake Hanoi Hotel Online for an unforgettable stay. Conveniently located at 491-493 Lac Long Quan Str., Tay Ho, Vietnam.

Highlights

• Located in the bustling Tay Ho neighborhood, close to Hoan Kiem Lake and West Lake • Just a short drive (1 km) from the stunning West Lake and 6.4 km from Ho Chi Minh Mausoleum • 59 comfortable and modern rooms with amenities such as AC, minibars, and LCD TVs • Enjoy free Wi-Fi and local calls in your room • Nearby attractions include West Lake Dragons and Ho Tay Water Park • Indulge in onsite massages or explore the area with the help of the concierge services • Business travelers can take advantage of the business center and limo/town car service • The hotel restaurant and bar offers delicious dining options • Airport shuttle (surcharge) available 24/7 and free self-parking onsite • With options for all budgets, Sunset Westlake Hanoi Hotel is the perfect choice for any traveler in Hanoi.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Airport shuttle service

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Services

Airport shuttle service

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,261

₹3,056

26% OFF

+ ₹300 taxes / night

Earn 25 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,261

₹3,056

26% OFF

+ ₹300 taxes / night

Update Price

Earn 25 Reward Points

Amenities

Location

T�y H_, Hanoi

View on Maps

Ratings & Reviews

4.4/5

78 Ratings

Quyền Nguyễn

5/5

26 Aug, 2023

This is hotel which have best view. You can see the Ho Tay Lake from your room. The service is OK.

Hien Giap

5/5

9 Jul, 2020

I always stay in Sunset Westlake Hanoi hotel whenever I come to Hanoi for holiday (or short business). I really love the lake view from the hotel. It relaxes me as I watch the lake from the window. The room is very clean and comfortable. Breakfast is adequate. And it is very quick to go to the airport because there is very little traffic going there. I highly recommend this hotel.

Duy Sơn

5/5

19 Dec, 2023

Quyền Nguyễn

5/5

26 Aug, 2023

This is hotel which have best view. You can see the Ho Tay Lake from your room. The service is OK.

Hien Giap

5/5

9 Jul, 2020

Duy Sơn

5/5

19 Dec, 2023

Hoàng Ngân

4/5

16 Jan, 2024

Nice

Ho Man Tang

5/5

7 Jun, 2023

Nice hotel

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.