Sunway Hotel Big Box

4.5/5(742 Reviews) rating

3 Star Hotel locationPin

Iskandar Puteri, Johor

1/43

About hotel

Step into a world of comfort and convenience at our luxurious hotel, located in the heart of Iskandar Puteri (Nusajaya). Within a 10-minute drive, you'll find yourself at the popular LEGOLAND® Malaysia and the Sunway Big Box Retail Park. Our prime location is perfect for those looking to explore the vibrant surroundings. Lose yourself in the lap of sophistication with our 284 air-conditioned rooms, each equipped with modern amenities such as cozy fireplaces and heated floors. Indulge in a wide range of entertainment options with our 50-inch Smart TVs and stay connected with complimentary Wi-Fi. Explore a whole new universe of exciting attractions just minutes away from our hotel. Discover the prestigious Sunway International School, indulge in retail therapy at the Sunway Citrine Hub, or seek medical assistance at the renowned Gleneagles Hospital Medini Johor - all just a short distance from our doorstep. Take a short drive and you'll be amazed by the Nusajaya Centre, LEGOLAND® Malaysia, and EduCity. For a fun-filled day with the family, make sure to visit the charming Sanrio Hello Kitty Town or the thrilling Puteri Harbour Family Theme Park - both easily accessible from our hotel. Recharge and rejuvenate yourself at our hotel's outdoor pool and fitness center, or stay connected with our complimentary Wi-Fi and concierge services. Business travelers will appreciate our express check-in, dry cleaning/laundry services, and 24-hour front desk. Our in-house dining options, including Pendas Cafe, snack bar/deli, and bar/lounge, offer endless delicious options for all tastes. And don't miss out on our mouthwatering buffet breakfast, available daily for a nominal fee. With easy access to Singapore Changi Airport, Senai International Airport, and Seletar Airport, our hotel is the ideal choice for your stay in Iskandar Puteri. Book now and immerse yourself in the enchanting world of Iskandar Puteri at Persiaran Medini 6, Sunway City, Johor79250, Malaysia. Don't miss out on the affordable and comfortable accommodations at Sunway Hotel Big Box. Book Sunway Hotel Big Box Online today and experience the ultimate getaway.

Highlights

• Convenient location near popular tourist attractions like LEGOLAND® Malaysia and Sunway Big Box Retail Park • Easy access to the airport and railway station with distances of 66.5 km and 34.4 km respectively • Suitable for both leisure and business travelers with 284 air-conditioned rooms and amenities such as free Wi-Fi and smart TVs • On-site amenities include a fitness center and outdoor pool for recreational activities • Enjoy delicious meals at Pendas Cafe or drinks at the bar/lounge • For added convenience, there is also express check-in, dry cleaning, and concierge services • Budget-friendly option with free self-parking and buffet breakfasts available daily • Nearby points of interest include Sunway International School, Eco Botanic at EcoWorld Gallery, and Sanrio Hello Kitty Town, all within a few kilometers of the hotel.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

284

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Concierge desk

Shopping mall

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Concierge desk

Shopping mall

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 10-device limit. Wi.

Fi in public areas is also free and has a 10-device limit..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 10-device limit. Wi.

Fi in public areas is also free and has a 10-device limit..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,989

₹8,588

19% OFF

+ ₹809 taxes / night

Earn 77 Reward Points

Flat ₹1,114.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,989

₹8,588

19% OFF

+ ₹809 taxes / night

Update Price

Earn 77 Reward Points

Flat ₹1,114.00 off included with coupon INTSTAY

Amenities

Location

Sunway City, Iskandar Puteri, Johor, 79250

View on Maps

Ratings & Reviews

4.5/5

742 Ratings

Firdaus Mohamed

5/5

16 Jan, 2024

I like the spacious room with the sofa bed. The 2 bottles which can be refilled at the lift lobby is good. The 24 hour gym is really good as it is convenient for people like me. The pool size is good enough including the kids pool area. The bathroom is quite big with the separate shower. Just that there is no hand bidet for the toilet. Connectivity to the big box area is good and sharing the parking which for now still free...just need to slow down for the barrier to open. Quite a number of eateries and shops good enough for quick shopping. Just need to cross the road to go to the XPark for golf or other activities.

YusLee 77

5/5

28 Jan, 2024

Exceptional place for a short getaway. Nice new place. Clean, nice and cozy. The hotel does only cashless payment so prepare your credit/debit card with you. Carpark is spacious with both surface and basement.

Chin Hui

5/5

26 Nov, 2023

My experience staying here was fantastic! Zaidi the receptionist yesterday was incredibly friendly and knowledgeable about the nearby area. The room was spacious and spotlessly clean, providing a comfortable and relaxing space to unwind after a day of activities. The breakfast offered was great, with a satisfying variety that catered to different tastes. Overall, I'm extremely pleased with my stay. The combination exceptional service, the spacious and clean room, and the delicious breakfast made my experience truly enjoyable. Highly recommended for a delightful stay!

Fazura Valencia

1/5

27 Jan, 2024

The worse check in experience ever. 👎🏼👎🏼👎🏼 it’s a family trip together with my in laws to celebrate my mother in law birthday. Includes, elderly and children. We have total 7 kids including 2 toddlers, children need their naps and rest. Weekend retreat is supposed to be relaxed and not stressed. Lots of guests with family are stranded at the hotel lobby as was informed that check in during the weekend is at 6pm instead of 3pm. What nonsense is this? Why isn’t this standardised? Weekday check in at 3pm but weekend check in at 6pm but both days check out the same at 12pm? You got to be kidding me right? Knowing that the hotel is near Legoland and other amenities that are kids friendly. Hotel should take priority care and measures to cater to families. You don’t need 6 hours to clean up the room when the check out is at 12pm? Won’t recommend this hotel, stay at your own risk.

M L

3/5

31 Dec, 2023

Checking in was a disaster, the rooms were not ready by 3pm and throngs of people are waiting in line for their rooms or trying to check in. Update: So we left to shop around for a few more hours, when we came back, the line was shorter but still took another 30 mins to finally check in to our room. Despite the check in, there are great points of this hotel, the location, amenities around the hotel and the drinks in the bar & water in the room are complimentary. Staff are polite, management need to step in and give them the support.

Firdaus Mohamed

5/5

16 Jan, 2024

YusLee 77

5/5

28 Jan, 2024

Chin Hui

5/5

26 Nov, 2023

Fazura Valencia

1/5

27 Jan, 2024

M L

3/5

31 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.