Sunway Hotel Georgetown Penang

4.2/5(2.88K Reviews) rating

3 Star Hotel locationPin

Penang, Penang

Sunway Hotel Georgetown Penang exterior_detail

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About hotel

Discover all that George Town has to offer with a stay at Sunway Hotel Georgetown Penang. Located at 33, New Lane, (off Macalister Road) in the heart of the city, our hotel offers 250 modern and comfortable rooms to suit every budget. As an added convenience, we offer complimentary Wi-Fi and LCD televisions in every room, ensuring a pleasant and connected stay. Each room also comes equipped with a safe for your peace of mind. But that's not all - our hotel's prime location also provides easy access to the best attractions in the city. Explore the vibrant arts scene at Hin Bus Depot Art Centre, indulge in retail therapy at Prangin Mall, or make lasting memories with your little ones at Kidland Penang - all just a 10-minute walk away. For a glimpse into the rich culture of George Town, take a leisurely stroll down the iconic Armenian Street or visit the Georgetown UNESCO Historic Site. Don't forget to check out the nearby Penang Islamic Museum and Acheen Street Mosque for a deeper understanding of the city's past. After a day of excitement, relax and rejuvenate with a refreshing dip in our sparkling outdoor pool or maintain your fitness routine at our well-equipped 24-hour gym. Our dedicated staff are always available to assist you with concierge services, and for a small fee, we also offer babysitting services. Business travelers will appreciate our free wired internet access, 24-hour business center, and express check-in service. Feeling hungry? Our hotel offers room service and a delicious daily buffet breakfast (surcharge) to satisfy your cravings. And with free self-parking on site, you won't have to worry about finding a spot for your vehicle. Plus, the convenient location of Penang International Airport, just a short 17.7 km away, makes traveling a breeze. Experience affordable and comfortable accommodations in the heart of George Town with Sunway Hotel Georgetown Penang. Book now and take advantage of our affordable Sunway Hotel Georgetown Penang room prices. For a hassle-free booking experience, remember to Book Sunway Hotel Georgetown Penang Online today!

Highlights

• Centrally located in Downtown George Town with easy access to popular tourist attractions • Variety of room options, including air-conditioned rooms with LCD TVs • Complimentary WiFi and satellite programming for entertainment • Within walking distance to Penang Times Square and KOMTAR (0.2km and 0.5km respectively) • Close proximity to Penang Hill (6.8km) and Gurney Drive (2.8km) • Numerous nearby dining options and shopping malls (Hin Bus Depot Art Centre, The Top at Komtar, Prangin Mall) • Outdoor pool and 24-hour fitness center for leisure and relaxation • Business amenities including complimentary wired internet and 24-hour business center • Airport distance of 17.7km and railway station distance of 1.3km • Room service and buffet breakfast available for added convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

250

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

On-Site parking

Concierge desk

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

On-Site parking

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,741

₹8,204

42% OFF

+ ₹1,147 taxes / night

Earn 58 Reward Points

Flat ₹841.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,741

₹8,204

42% OFF

+ ₹1,147 taxes / night

Update Price

Earn 58 Reward Points

Flat ₹841.13 off included with coupon INTSTAY

Amenities

Location

Kutampi Kaler, Penang, Penang, 10400

View on Maps

Ratings & Reviews

4.2/5

2.88K Ratings

Sathiyan Kutty

5/5

21 Jan, 2024

Great location and one of the best night markets in that part of Georgetown. Rooms are clean and bathrooms are reasonable sized. Staff in the lobby were helpful and very accommodating. Large screen in the lobby lounge that also serves meals.

Jon Song

5/5

3 Dec, 2023

Location of Sunway hotel was simply impeccable. If not for the adverse weather conditions, every important attraction (food) in Penang Georgetown is effectively walkable. - Rooms were big enough for 2 grown men to navigate and share even with 2 beds - toilets were clean and spacious - gym was surprisingly sufficient for a hotel around the area - Down the road, you had plenty of food options. - Dont skip on the food option just opposite the hotel which was simply impeccable

Shida Narah

5/5

12 Dec, 2023

Very good customer service at front desk. Was greeted and serve by Christ.. 👍 Hotel staff n hotel stays was excellent. But the cafe cannot make it. We had early dinner at 5+ pm at cafe. No other customers accepts us 11pax. Food served 1hr + later with some food came with wrong order.

Kk Koh

4/5

16 Jan, 2024

Check-in – Hassle free and fast. Lobby was impressive and huge. There is contactless check-in and out available. . Location - Well located with New Lane Night street food just next to hotel. However not impressed with the food. Walking distance to Penang Times Square though we missed it. It took us about 30 minutes from hotel to Penang International Airport. ‘ Room – Stayed at Family Room with breakfast for 3. A single bed and king bed configuration. Basic but clean. The guy from housekeeping had done a good job. Toilet paper was replenished. Towels were changed. . Bathroom – Clean and functional facilities. Very strong water pressure with easy flow of hot water. Pool and gym - A very small pool and gym. . Breakfast - Very simple spread. Noticed ants in the carrot bowl. Informed and it was immediately changed.

Sathiyan Kutty

5/5

21 Jan, 2024

Jon Song

5/5

3 Dec, 2023

Shida Narah

5/5

12 Dec, 2023

Kk Koh

4/5

16 Jan, 2024

yuan chye

5/5

25 Nov, 2023

Thanks to the reception,to let us check in early. As We inform them ,we have been driving since 3am. We were surprised with the clean room. The location is good. Don't need to worry about food . Shopping mall just 10min walk. All the staff are really good and polite.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.