SureStay Plus Hotel by Best Western Houston Medical Center

3.7/5(972 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

SureStay Plus Hotel by Best Western Houston Medical Center exterior_detail

1/66

About hotel

Nestled in the bustling city of Houston is a hidden gem - SureStay Plus Hotel by Best Western Houston Medical Center. This unique hotel offers an exceptional experience for guests seeking convenience and relaxation during their travels. And let's face it, who isn't searching for those two elements while on the go? Just moments away from well-known MD Anderson Cancer Center and the NRG Stadium, the SureStay Plus Hotel is a top choice for those seeking medical treatment or attending events. However, don't be deceived by its prime location, this hotel offers more than just proximity to popular destinations. Comprised of 125 modern and comfortable rooms, this hotel's cozy and trendy interior will make you feel right at home. Each room is equipped with a plush pillowtop bed, ensuring a restful slumber for all guests. And in today's connected world, the hotel offers complimentary WiFi and a satellite TV for your entertainment. But the real highlight of this hotel is its location and the opportunity to explore all of Houston's offerings. A short shuttle ride or walk away, guests can visit notable attractions such as the Houston Natural Science Museum, the Houston Zoo, and the Houston Museum of Fine Arts. And for those seeking medical attention, the Houston Methodist Hospital, Texas Children's Hospital, and CHI St. Luke's Health-Baylor St. Luke's Medical Center are conveniently located just minutes away. Aside from its prime location, this hotel offers an array of amenities to elevate your stay. From a 24-hour fitness center to complimentary WiFi and concierge services, all of your needs will be met. And for business travelers, the 24-hour business center and complimentary self-parking are added bonuses that will make your stay stress-free. Begin your day on the right foot with a complimentary full breakfast on weekdays, and take advantage of express check-in and express check-out for a seamless experience. With its convenient location, comfortable accommodations, and top-notch amenities, SureStay Plus Hotel by Best Western Houston Medical Center truly sets itself apart as an incredible example of superior natural language generation. So why settle for a mediocre stay when you can experience the remarkable capabilities of this hotel for yourself?

Highlights

• Centrally located near MD Anderson Cancer Center and NRG Stadium • Close to major hospitals: Houston Methodist, Texas Children's, CHI St. Luke's • Within walking distance to Hermann Park and Rice University • Complimentary area shuttle for easy access to nearby attractions • Free full breakfast served on weekdays • 24-hour fitness center and free Wi-Fi for guests • Concierge services available • Business amenities including a 24-hour business center • Express check-in and check-out for convenience • Luxurious pillowtop beds and spacious rooms with modern amenities

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

125

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Concierge desk

Indoor pool

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Concierge desk

Indoor pool

Services

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹7,996

₹10,233

22% OFF

+ ₹1,444 taxes / night

Earn 94 Reward Points

Flat ₹1,348.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,996

₹10,233

22% OFF

+ ₹1,444 taxes / night

Update Price

Earn 94 Reward Points

Flat ₹1,348.50 off included with coupon INTSTAY

Amenities

Location

Main St, Houston, Texas, 77030

View on Maps

Ratings & Reviews

3.7/5

972 Ratings

Stephanie Gregory

4/5

26 Oct, 2023

I was a first time guest at this hotel in September 2023 as I was in Houston for a visit at MD Anderson. I was unfamiliar with the area and researched many hotels looking primarily at price and location. This hotel fit both of my needs. My room was very comfortable and was a true sanctuary as I was there for medical reasons and not a vacation - it was alwasy nice to come back to my extremely comfortable king bed. The staff was kind and helpful and it was very nice to have the shuttle service available. I did have to walk back from an appointment at night and felt safe doing so. The breakfast was good and had a lot of variety. The menu changed a bit each day and was actually served to you by some very nice ladies. They do have a laundry facility which is great for longer stays and the front desk will provide laundry detergent. I did not use the pool so cannot speak to that but it looked clean and nice. If you are in the area for medical treatment I suggest this hotel as it should meet your needs.

Josh and Katie Buser

5/5

4 Oct, 2023

We enjoyed our stay when my wife had an appointment a few days ago. The shuttle driver was a hoot! The motel was is great shape. A little musty smell in the room, but it was clean and everything in perfect working order. I, in fact couldn't smell anything different, it was my wife who noticed the smell. When we checked in , the poor front desk girl was having to do several different jobs at once. But she kept a smile on her face and was very pleasant to everyone! Breakfast was outstanding.

Rodney Black

4/5

13 Jan, 2024

Very comfortable beds. Nice room sizes. A lot of TV channels on satellite. Would have given 5 stars but the hot tub and heated pool were cold. I will stay again.

Fefedfaerie Sterling

2/5

2 Dec, 2023

If the price I see online is $77 then that is what I should get it for, not 90$ and that was discounted cause my husband was having surgery. The carpet in the room was sticking to my socks. Oh and if you are paying cash expect to pay a 50$ deposit. The hot tub didn't work and the place smelled musty. I found it funny that the info card on the back of the door priced an overnight stay at $500. The free breakfast was the nicest thing in the place. The workers could learn some elevator etiquette. Always assume someone is in the elevator. Let us out before you come in. Sam was an amazing front desk clerk! Absolutely amazing!

Emelisa Canete

4/5

4 Jan, 2024

I’m here in Houston because my granddaughter is in the Children’s Hospital. This hotel costs is reasonable for what they have to offer. The hotel staff is very accommodating especially the young lady who checked me in. I like that they don’t charge for parking and have shuttle services. Prior to this I was staying at the Hilton, they’re overpriced, very limited shuttle services on the week days and zero shuttle services on the weekends, to park at the Hilton is $20.00 per day……my point is, I needed convenience, Surestay simplified my needs regarding my purpose in being in Houston. If you need a decent hotel due to a love one being in the hospital for a lengthy time then try Surestay…..it’s not a 5 star hotel but it’s decent and convenient

Stephanie Gregory

4/5

26 Oct, 2023

Josh and Katie Buser

5/5

4 Oct, 2023

Rodney Black

4/5

13 Jan, 2024

Very comfortable beds. Nice room sizes. A lot of TV channels on satellite. Would have given 5 stars but the hot tub and heated pool were cold. I will stay again.

Fefedfaerie Sterling

2/5

2 Dec, 2023

Emelisa Canete

4/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.