SureStay Plus Hotel by Best Western Niagara Falls East

3.8/5(238 Reviews) rating

2 Star Hotel locationPin

Niagara Falls, New York

SureStay Plus Hotel by Best Western Niagara Falls East featured

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About hotel

Located at 9100 Niagara Falls Blvd, New York14304, United States, SureStay Plus Hotel by Best Western Niagara Falls East offers affordable accommodations suitable for a variety of travelers. Looking for a shopping getaway? Our prime location is just minutes away from the Fashion Outlets of Niagara Falls, a shopping haven for guests looking to indulge in some retail therapy. But that's not all, during your stay, you'll find yourself within short driving distance of the magnificent Niagara Falls State Park and the vibrant Seneca Niagara Resort & Casino. Our 69 spacious guestrooms await with modern amenities such as flat-screen televisions and complimentary Wi-Fi. After a busy day exploring the city, unwind in the comfort of your room or take a soothing shower in your private bathroom with a shower/tub combination. Enjoy the perfect balance of tranquility and connection with free local calls to stay in touch with loved ones or business associates. For the adventurous traveler, our hotel is conveniently located near popular attractions such as the Hyde Park Golf Course and Niagara Falls City Hall. And with Niagara University and the Aquarium of Niagara just a short drive away, there's always something new to explore. Our hotel offers a range of amenities to ensure a comfortable and enjoyable stay, including an on-site fitness center, complimentary Wi-Fi, and a convenient vending machine for a quick snack. Plus, with free self-parking and laundry facilities, your stay with us is effortless. Indulge in our complimentary breakfast each morning, offering a variety of delicious options to fuel your day of adventures. And don't worry about late check-in or early morning questions, our 24-hour front desk is always available to assist you. At SureStay Plus Hotel by Best Western Niagara Falls East, we strive to provide the ultimate guest experience with our perfect balance of convenience, comfort, and genuine hospitality. Don't wait any longer, book SureStay Plus Hotel by Best Western Niagara Falls East room prices online and experience the best of Niagara Falls.

Highlights

• Convenient location within 10-minute drive of popular attractions like Niagara Falls State Park and Seneca Niagara Resort & Casino • Easy access to airport and railway station, with Niagara Falls International Airport just 1.8 km away • Variety of room options, including 69 guestrooms with flat-screen TVs and complimentary Wi-Fi • Nearby attractions include Fashion Outlets of Niagara Falls, Hyde Park Golf Course, and Niagara Falls Memorial Medical Center • Business amenities such as 24-hour front desk, laundry facilities, and free self-parking • Guests can stay active with a fitness center on-site • Complimentary breakfast included in stay • Suitable for both casual and business travelers with a range of luxury, boutique, and budget options available

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Banking services

BBQ/Picnic area

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Banking services

Activities

BBQ/Picnic area

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children stay free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 80.

Pet max weight (per pet) in kg is 36.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 80.

Pet max weight (per pet) in kg is 36.

₹5,545

₹7,203

23% OFF

+ ₹957 taxes / night

Earn 65 Reward Points

Flat ₹928.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,545

₹7,203

23% OFF

+ ₹957 taxes / night

Update Price

Earn 65 Reward Points

Flat ₹928.88 off included with coupon INTSTAY

Amenities

Location

Niagara Falls Blvd, Niagara Falls, New York, 14304

View on Maps

Ratings & Reviews

3.8/5

238 Ratings

Kathi Varvel

5/5

14 Sep, 2023

This hotel is meticulously clean. I noticed on the cleaning cart folded clean bedspreads, so they must change them regularly with the other bedding. The beds and pillows are very comfortable, and the complimentary hot breakfast includes eggs, sausage, waffles, fruit, cereal, breads and more. We were traveling with our dog, and there is plenty of space in which to walk. This hotel offers incredible value, comfort and hospitality. I highly recommend it.

Les Shankland

3/5

25 Oct, 2023

Room was so small we upgraded to one with 2 queen beds and still very small. It was affordable and had reasonable pet fee for our dog. Heard TV noise from adjacent room all night. Cold water was too warm in the evening to serve it to our dog for drinking.

Sharon Phillips

2/5

25 Sep, 2023

When we first got here, the room “seemed” clean. Then I went into the bathroom. The sink was filthy, (no exaggeration) all around the top and in the bowl. It definitely had NOT been cleaned. About that time, a woman, without knocking, let herself in to our room. When she saw me she quickly said sorry and excused herself. I stopped her to tell her about the sink. She immediately came in and cleaned it. Looked completely different when finished. The floors are not carpeted. Before I went to bed, I noticed the bottoms of my feet were black. Obviously, the floors rarely get mopped. When I told the same lady in the morning, she said she’d do it herself. Not sure if she did but they certainly didn’t look like it where the light shined in from the window. The coffee maker takes these flat little filter pods. I had ONE pod in my room upon check in. When I went to use it, I had to empty out the old one the last guest used. The next day when they came in to “mop”, they managed to empty the trash, give fresh towels and more wrapped coffee cups. However, failed to make the bed, and didn’t even give more coffee pods or empty out my old pod. (And I’m pretty darn sure they didn’t mop… I suppose I’ll see if my feet are black again tonight). They seem to do a once over on these rooms and it truly has me concerned if they change the sheets regularly.

Stagerlee

3/5

19 Sep, 2023

Stayed here while in town for a wedding and we figured we would make the most of it and see the falls while in town. The proximity to the falls was great! The location seemed okay, but during the day, various cars pulled into the lot and seemed to be drug related activities going on. I know how these things play out, I've had shady neighbors over the years. As far as the staff and service, they were friendly and were able to provide extra towels that we needed. The room for the most part was cleaned, but a little crammed with the pull out sofa (trundle bed). It was in rough shape and had multiple stains on it. Also, the lower compartment that pulled out was ripped down the middle. We didn't complain, just threw a thick blanket over and made do. Breakfast was okay, your standard eggs, turkey sausage links, waffle maker and some dry things as well as toast, juice, Activia cups, apples coffee, etc. Beds were comfortable, more so than most hotels. If there was anything I could replace would be the trundle bed (a newer one or pull out sofa) and the parking lot cars... that would put this place higher on my "would I revisit" list. Honestly, while there were things we liked and didn't like, it was a decent place to fit our family while on a short stay. (3 nights) Sangreeta at the front desk check in was nice and the young man who oversaw the breakfast area was very nice and kept things filled as well as helped when I needed it.

Kathi Varvel

5/5

14 Sep, 2023

Les Shankland

3/5

25 Oct, 2023

Sharon Phillips

2/5

25 Sep, 2023

Linda Luurtsema

5/5

11 Oct, 2023

We really enjoyed ourselves. We were on our honeymoon and really enjoyed Niagara Falls. The rooms are small, but the beds are very comfy and cozy and the pillows too! We were definitely come to this hotel again someday. Thank you for being so friendly and nice.

Stagerlee

3/5

19 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.