Swan Garden Resort Hotel

4/5(1 Reviews) rating

3 Star Hotel locationPin

Malacca, Malacca

Swan Garden Resort Hotel exterior_detail

102

1/102

About hotel

Immerse yourself in a tranquil and rejuvenating stay at the exquisite Swan Garden Resort Hotel, ideally located at 2, Jalan KSB 2, Taman Kota Syahbandar, Melaka75200, Malaysia. Experience the perfect blend of modern luxury and traditional charm at our esteemed hotel in the heart of Malacca City. Our prime location offers easy access to the city's top attractions, such as the Baba Nyonya Heritage Museum and Cheng Hoon Teng Temple, which can be conveniently reached with just a 5-minute drive. Whether you're looking for a cultural adventure or a leisurely stroll, our hotel's enviable location makes sure you are never too far from the city's hidden gems. Retreat to one of our 100 well-appointed and air-conditioned rooms, where you'll find the ultimate comfort and convenience. Each room is equipped with all necessary amenities, including a flat-screen television, complimentary Wi-Fi, and a serene atmosphere for you to unwind. Our bathrooms are stocked with complimentary toiletries and hair dryers, ensuring you start your day feeling refreshed and revitalized. Step out of our doors and explore the vibrant city on foot, with popular museums and historical sites just a short walk away. Visit the Jonker Street Night Market, No 8 Heeren Street Heritage Centre, and the Straits Chinese Jewellery Museum, all within walking distance. Discover the rich cultural diversity at the Masjid Tranquerah and Kampung Kling Mosque, or take a peaceful stroll along the scenic Malacca River. After a day of discovery, indulge in a pampering spa treatment at our full-service spa, followed by a delectable meal at our on-site restaurant. For our business travelers, our 24-hour front desk, luggage storage, and laundry facilities ensure a seamless stay. With complimentary self-parking available, our hotel offers the perfect convenience and comfort for your stay in Malacca City. Book Swan Garden Resort Hotel online now to secure the best Swan Garden Resort Hotel room prices. Relax, rejuvenate, and immerse yourself in the best that Malacca City has to offer, only at Swan Garden Resort Hotel.

Highlights

• Conveniently located in the heart of Malacca City, just a 5-minute drive from major tourist attractions such as Baba Nyonya Heritage Museum and Cheng Hoon Teng Temple • Within easy reach of the airport (1.6 km) and railway station (2.6 km) • Offering a range of room options for both casual and business travelers • Enjoy modern amenities like air conditioning, flat-screen TV, and complimentary Wi-Fi in all 100 rooms • Visit the on-site full-service spa for some pampering and relaxation • Explore nearby attractions such as Jonker Street Night Market (1.3 km) and No 8 Heeren Street Heritage Centre (1.3 km) • Business amenities include a 24-hour front desk, luggage storage, and laundry facilities • Choose from a variety of dining options at the restaurant on site • Budget friendly option with added luxuries for a comfortable stay.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

100

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Children's Pool

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Activities

Children's Pool

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,555

₹4,856

27% OFF

+ ₹541 taxes / night

Earn 40 Reward Points

Flat ₹585.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,555

₹4,856

27% OFF

+ ₹541 taxes / night

Update Price

Earn 40 Reward Points

Flat ₹585.13 off included with coupon INTSTAY

Amenities

Location

Taman Kota Syahbandar, Malacca, Malacca, 75200

View on Maps

Ratings & Reviews

4/5

1 Ratings

Iman

4/5

29 Jan, 2024

The room is clean and spacious Rich breakfast Affordable The lobby front desk, breakfast chef and Chinese receptionist Jason Tan are all very polite

Iman

4/5

29 Jan, 2024

The room is clean and spacious Rich breakfast Affordable The lobby front desk, breakfast chef and Chinese receptionist Jason Tan are all very polite

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.