Swiss-Belhotel Pondok Indah

4.6/5(10.69K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

1/89

About hotel

Experience the epitome of opulence and superior quality at our CHSE Certified 4-star hotel - Swiss-Belhotel Pondok Indah. Located in the bustling Kebayoran Lama district of Jakarta and just a brief 15-minute drive from renowned destinations such as Grand Indonesia and the popular Pondok Indah Golf and Country Club, our hotel is the ideal base for your stay in this vibrant city. Our 159 air-conditioned rooms are designed with your utmost comfort in mind and equipped with modern amenities such as LED televisions and complimentary wireless internet access. Indulge in a luxurious bathroom experience with plush bathrobes and premium toiletries. Stay connected and secure with in-room safes and spacious work desks. Our hotel ensures a home away from home experience during your stay. As you step outside, immerse yourself in a world of endless attractions and activities. Explore the upscale shopping hubs of Pondok Indah Mall or Cilandak Town Square, or take a relaxing walk to the famous Gandaria City Mall. For business travelers, our hotel is conveniently located near the South Jakarta Mayors Office and the prestigious Senayan National Golf Club. Our complimentary area shuttle service makes city exploration a breeze, eliminating transportation concerns. Indulge in a rejuvenating massage or facial at our onsite spa or take a refreshing dip in one of our two outdoor swimming pools. Keep up with your fitness routine at our fully-equipped gym and let our dedicated concierge services assist you in planning your city adventures. Families can take advantage of our complimentary babysitting services for a stress-free stay. For professional needs, we offer 7 meeting rooms and a 24-hour business center to fulfill all your corporate requirements. Savor exquisite dishes at our Swiss Cafe or grab a quick snack at our charming coffee shop. Unwind with a signature cocktail at our trendy bar and lounge after a day of exploring the city. Enjoy the convenience of our 24-hour room service and daily buffet breakfast during your stay. Need to catch a flight? Our round-the-clock airport shuttle service, available for a nominal fee, ensures a smooth journey to and from Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport. Book Swiss-Belhotel Pondok Indah - CHSE Certified Online today and discover the best of Jakarta here at Jl. Metro Pondok Indah Sector 2, Block SA12310, Indonesia. Don't wait, take advantage of our affordable Swiss-Belhotel Pondok Indah - CHSE Certified room prices and start your luxurious journey now.

Highlights

• CHSE Certified 4-star hotel in Jakarta's Kebayoran Lama neighborhood • Within 15-minute drive of Grand Indonesia and Pondok Indah Golf and Country Club • Easy access to tourist attractions such as Taman Mini Indonesia Indah and Blok M Square • Rooms feature modern amenities and complimentary Wi-Fi • Onsite spa services and two outdoor swimming pools for relaxation • Complimentary area shuttle and 24-hour room service for convenience • Ideal for both casual and business travelers • Located 2.3 km from Pondok Indah Golf and Country Club and 33.3 km from Soekarno-Hatta Intl. Airport (CGK) • Meeting rooms and a 24-hour business center for corporate events • Onsite dining options including Swiss Cafe and a bar/lounge, plus buffet breakfast daily.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

158

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Baby Sitting / Child Services

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property only accepts cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property only accepts cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,501

₹4,451

21% OFF

+ ₹842 taxes / night

Earn 43 Reward Points

Flat ₹620.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,501

₹4,451

21% OFF

+ ₹842 taxes / night

Update Price

Earn 43 Reward Points

Flat ₹620.50 off included with coupon INTSTAY

Amenities

Location

Kec Kby Lama, Jakarta, West Java, 12310

View on Maps

Ratings & Reviews

4.6/5

10.69K Ratings

Richard Koh

4/5

10 Dec, 2023

I've been staying for almost 2 weeks,l and I must say the hotel front desk & restaurant staff are very friendly & helpful. However, can't say the same for Housekeeping. Must be reminded to top-up the toiletries like dental kits, soap, toilet paper and even shower gel. They also don't check the towels and on a number of occasions we were given stained towels. Stained towels are absolutely a no, no let alone a supposedly 4-star rated hotel.

Mian Hotmida

5/5

3 Jan, 2024

Excellent stay! The room was clean and tidy, with all the necessary amenities. The Wi-Fi was fast, and the digital TV worked perfectly. Complimentary food was a nice touch, and the outdoor pool was enjoyable. Only minimal drawbacks were noted. Overall, a great experience!

Anissa Sariatu

5/5

13 Nov, 2023

We like staying here whenever we are in town. Location is very strategic and despite the hotel located next to the road, you can barely hear the traffic sounds. Service is impeccable, (can't comment about the food because we didn't order any room service / breakfast), and we totally like the cleanliness of the facility.

Dita Trijayanti

5/5

29 Nov, 2023

▪︎ Price cheap for spacious room ▪︎ staff very helpfull and kind ▪︎ enter swimming pool can't bring food , Swimming pool suitable for kids large pool for kids. Pool for adults well maintained, they have big trees around there that make you feel like you are swimming in Ubud. ▪︎ checkout problem, they very strict with late checkout even for guests which often stay there. ▪︎ no had basement parking but free parking for all car, easy for order delivery food but Helpful kind security ! Overall the best !!

Roberto Ayong

5/5

28 Aug, 2023

Great service as soon as we walked in, with an informative check in and we were asked if we needed help with our bags. Room very clean and bed extra comfortable, had the best night's sleep ever. The food in the restaurant is good, breakfast is also good with lots of choices for breakfast. All the staff are very friendly and very polite. A lovely hotel that made our weekend enjoyable.

Richard Koh

4/5

10 Dec, 2023

Mian Hotmida

5/5

3 Jan, 2024

Anissa Sariatu

5/5

13 Nov, 2023

Dita Trijayanti

5/5

29 Nov, 2023

Roberto Ayong

5/5

28 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.