Swiss Chocolate by Fassbind

3.9/5(427 Reviews) rating

3 Star Hotel locationPin

Zurich, Canton of Zurich

1/46

About hotel

Welcome to Swiss Chocolate by Fassbind, located at the bustling Zähringerstrasse 46, ZH8001 in Zürich. Our 3-star hotel offers affordable accommodations suitable for a variety of people, ensuring a remarkable stay for each and every guest. Recognized by Hotelstars Union for our exceptional service and top-notch amenities, we are dedicated to providing a one-of-a-kind experience for our visitors. Step into one of our 50 exquisite guest rooms and indulge in cozy and luxurious accommodations. Drift off to sleep in our soft down comforters and premium bedding for a restful night. Stay connected with complimentary Wi-Fi and enjoy premium cable programming on our state-of-the-art TVs. Our private bathrooms are stocked with complimentary toiletries and hair dryers for your convenience. Our prime location, just steps away from the Polybahn Funicular, offers easy access to the city and its many attractions. Immerse yourself in the rich culture of Zürich and visit popular spots such as the Central Library Zurich, Predigerkirche, and Swiss Craft Center. For a day of fun, you can also explore the Zurich Zoological Museum or take a leisurely stroll along the Platzpromenade. Plus, with ETH Zurich and the Swiss National Museum nearby, our hotel is the perfect base for sightseeing. After a day of adventure, return to our hotel and take advantage of our convenient amenities. Stay connected with complimentary Wi-Fi and allow our experienced concierge to assist you in planning your next excursion. Business travelers can utilize our fully equipped business center, and for seamless check-out, our express option is available. For a delicious start to your day, our buffet breakfast is available for an additional fee. For our guests arriving from afar, our hotel is conveniently located just 10.8 km from Zurich Airport, making it easily accessible. Book Swiss Chocolate by Fassbind online and let us welcome you to Zürich, where comfort, convenience, and luxury unite for an unforgettable stay.

Highlights

• Rated 3 stars by Hotelstars Union, located in heart of Zürich Center • Steps away from Polybahn Funicular and Central Library Zurich • Rooms feature comfy beds, minibars, and complimentary Wi-Fi • Short distance (5.2 km) from Zoo Zurich • Close proximity (0.6 km) to Swiss National Museum • Easy access to top attractions such as ETH Zurich and Bahnhofstrasse • 10.8 km from Zurich Airport • Convenient amenities include free Wi-Fi and concierge services • Business travelers will appreciate the on-site business center • Buffet breakfast available for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Hiking

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

We have included all charges provided to us by the property..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

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Amenities

Location

Z�hringerstrasse, Zurich, Canton of Zurich, 8001

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Ratings & Reviews

3.9/5

427 Ratings

Sim Birgin

5/5

19 Dec, 2023

The location of the hotel is good, close to public transportation and many places on foot. As a family of 3, we stayed in a large room. We liked that there was coffee and tea in the rooms. We did not have breakfast, there are better breakfast places nearby. In short, if you want to stay in a central location and at an affordable price, it will be the right choice.

fernando campelo

4/5

21 Jan, 2024

The hotel efficiently meets expectations with its cleanliness, excellent staff, and favorable location. While the rooms are on the smaller side, it's a minor consideration given the overall positive experience.

Shannan Johsnon

1/5

7 Dec, 2023

I really want to give this place a good review. The decor was cute. The location was great. But the room was FREEZING. For 3 nights, we BEGGED the front desk to fix the heat, and the reason we got was: "We checked the machines and they're fine". We had it set to 30C... and had to resort to putting the hand warmer packs in our beds and sleep fully clothed with gloves and hats to stay warm. The housekeeping staff kept coming up, giving us more blankets, trying to fix the thermostat. THEY knew we freezing, and that the vents were only blowing cold air. But every morning, every night, the front desk just shrugged, or didn't acknowledge us at all, either having their friends sit behind the desk, too busy chatting, or standing in front of the hotel, smoking for hours. We had A WONDERFUL time in Switzerland... and it's too bad that we ended on such a sour note. Even worse that, as a person with Stage 4 cancer, and therefore a severely compromised immune system, by day 3, I was sick. As we left, one of the attendants had the gall to ask how our stay was, and we looked at him and said (for the 100th time): "The room was freezing.", and the guy coming in to relieve him for the day shift said: "Oh, I'll look into it. " 🤣 okay. Well, we're leaving. Thanks. Save your money... or stay somewhere nicer, even if it's not as "trendy". We were in Room 610 by the way, so if nothing else, and you're FORCED to stay at this hotel, avoid that room like the plague.

Patchareeporn Trisutumporn

5/5

4 Jan, 2024

Me and my mom stayed there for 2 nights in early April 2023. Luckily, the gentleman at the front desk was super generous to upgrade the room for us. We had an amazing stay. The room we got was very spacious and the beds were comfortable. There’s kettle with mugs, fridge, and safe box. There’s a small luggage storage at the lobby area that you can leave your stuff before checking in and check out without any charge. If the room isn’t ready and you need to use a restroom, there’s one in the basement which you’ll have to ask the staff because you need a keycard to go down (but don’t need to use the keycard to come up to the lobby floor). The lift is quite small. Also, please note that there’s no ramp in front of the hotel so you will need to get your suitcase up a few steps to the door. They have this yummy complementary chocolate fountain at the lobby area, too, so don’t forget to try. The hotel is located is the old town area which is not far from the main train station at all. Only 5 mins walk across the bridge. Very convenient to get around.

Sim Birgin

5/5

19 Dec, 2023

fernando campelo

4/5

21 Jan, 2024

Shannan Johsnon

1/5

7 Dec, 2023

Patchareeporn Trisutumporn

5/5

4 Jan, 2024

Kohulan Rajan

3/5

14 Nov, 2023

The hotel is right in the middle of the city center that's the only merit. Rooms are cramped up, very small considering the amount you pay. The wifi is super slow and the receptionist was not so helpful when I did complain about the internet issue.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.