Swiss Star California

2.6/5(61 Reviews) rating

3 Star Hotel locationPin

Zurich, Canton of Zurich

122

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About hotel

Experience the vibrant and dynamic city of Zürich with a stay at Swiss Star California, conveniently located at Asylstrasse 1258032, just minutes away from top attractions like Kunsthaus Zurich and Villa Patumbah. Immerse yourself in the comfort and luxury of our 26 uniquely designed guestrooms, each equipped with a convenient kitchenette and complemented by daily housekeeping for a hassle-free stay. Step outside and discover all the wonders that Zürich has to offer. Take a stroll to the beautiful Botanical Garden or indulge in a performance at the famous Zürich Opera House. Don't miss out on a visit to the charming Bellevue Square, the exquisite Museum Bellerive, or the picturesque Lakeside Promenade, all easily accessible from our prime location. After a day of exploring, retreat to the comfort of your room and take in the breathtaking views from our terrace. With complimentary Wi-Fi and onsite stores for all your needs, your stay at Swiss Star California will be nothing short of seamless. Our multilingual staff is always at your disposal, ensuring a stress-free experience for all business travelers. Limited parking is also available onsite for your convenience. Conveniently located just 12.9 km from Zurich Airport (ZRH), Swiss Star California offers a range of amenities and nearby attractions for a comfortable and unforgettable stay. Book Swiss Star California online today and prepare for a charming, luxurious, and affordable experience in the heart of Zürich.

Highlights

• Centrally located in Zürich, near popular tourist attractions • Short drive to Kunsthaus Zurich and Villa Patumbah • Easy access to Bahnhofstrasse and ETH Zurich • Comfortable guestrooms with kitchenettes and free WiFi • Botanical Garden and Lake Promenade within walking distance • Convenient for both leisure and business travelers • Luxury, boutique, and budget options available • Terrace with scenic views and complimentary WiFi • Express check-out and multilingual staff for efficient business travel • Just 12.9 km from Zurich Airport • Limited onsite parking available.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. If guests have not received the check-in instructions they are required to contact this property prior to arrival to arrange check-in.

Pet Policy

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

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Amenities

Location

Asylstrasse, Zurich, Canton of Zurich, 8032

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Ratings & Reviews

2.6/5

61 Ratings

natan silver

2/5

14 Nov, 2023

Truly awful, I would spend a little more and avoid a bad experience. The only good things were location and relatively cheap (fro Zurich) Many bad elements to this accommodation: -Awful communication from staff - they do not appear to care at all and also seem incompetent. -Poor condition of apartment - stains on walls, curtains been taken down with broken fixtures, shower doors broken, so makeshift curtain which clings to you as you shower etc. -Bed uncomfortable - 2 single mattresses on a double base and one of the mattresses has partially collapsed. -Fridge and electric hob not working and they did not send someone to repair these despite multiple requests. -Front door had a large glass pane that was only partially blocked out, so apartment including bed is visible from outside to anyone who wants to look through the largish gap. -Not enough towels provided for a 10-night stay All in all one of the worst places I have stayed.

Chandrasekhar Rao Turumella

5/5

11 Aug, 2023

We had a comfortable 3-night stay in June. The room was spacious, with facilities to cook one's own meals. Consumables like coffee/Sugar/salt were not available, though. Even toiletries like soap & shampoo were not provided, in line with booking information provided beforehand. Hotel's location is fantastic with a supermarket (Coop, Römerhof) and bus/tram stops nearby. We felt that Wi-Fi connectivity & room cleanup before we checked-in should have been better, and conveyed the same to hotel management. Another point to note is that the hotel's access is through the alley between street numbers 125 & 127 of Asylstrasse. Bar/Restaurant on the ground floor of the property has nothing to do with the hotel.

Mr. Mo

3/5

1 Mar, 2023

I was plagued with trepidation before staying at the Swiss Star California. I had read some negative comments on Google Maps and other websites, and the dread of what might go wrong loomed heavy over me. However, as fate would have it, my fears were unwarranted - the hotel, or rather, the service apartment, turned out to be a pleasant surprise and surpassed my expectations. The room was clean, well-equipped, and not too shabby. The heater functioned perfectly, which was a relief since it was a frosty February in Zurich. They had everything one would expect from a basic hotel room. But here's a word of caution: after booking your stay, make sure to check your email. You will receive a message from the hotel, not just a confirmation, containing the passcode and room number. Without this information, you might find yourself stranded outside the door, with no one to receive your calls or help with check-in. Trust me; I know how it feels to be left out in the cold, frantically seeking assistance from our travel agency (at last we stayed at another hotel for the first night). Furthermore, if you have a lot of luggage, you may want to pray for a room on the ground or first floor. Unfortunately, there is no lift in the building. However, let's not forget that this is one of the most affordable places to stay in Zurich. With that in mind, who could realistically expect luxury amenities and top-notch service? All in all, Swiss Star California proved to be a pleasant surprise and an excellent value for the price.

Sonila Konci

4/5

27 Apr, 2023

The room nr 106 was vey clean, Quite. Very near to the centre. But no soap for hands in bathroom, and please inform people about the methods to entry in the main door and others. Because I was send a mail 1 hour before entering in hotel and we hadn’t info how all this function because we didn’t have internet and I couldn’t read the code to entry and room number. Waiting outside for someone to help. It is so easy, just you send the first email of confirmation booking write: please read carefully the email with credentials and the way to enter in the hotel, the email will be send to you 1 hour before check in. It’s so simply

Bassem Mankarios

4/5

28 Aug, 2022

Honestly, my expectations were very low for this place because of the bad reviews. But honestly the room was very clean and the building itself is also clean. It is a good value for money. So it is not fancy at all but it is clean. Also the self check in was so smooth and it is a big advantage in my opinion. Location is good if you take the tram, but if you walk you need around 40 mins till the center.

natan silver

2/5

14 Nov, 2023

Chandrasekhar Rao Turumella

5/5

11 Aug, 2023

Mr. Mo

3/5

1 Mar, 2023

Sonila Konci

4/5

27 Apr, 2023

Bassem Mankarios

4/5

28 Aug, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.