Swissôtel Al Maqam Makkah

4.8/5(33.73K Reviews) rating

5 Star Hotel

273

1/273

About hotel

Boasting 1624 meticulously designed, fully air-conditioned rooms, each equipped with state-of-the-art Smart TVs and complimentary Wi-Fi access for your entertainment and convenience. Our guests can unwind and relax in their private bathrooms, complete with lavish toiletries and hairdryers. To ensure your safety and convenience, each room is also equipped with a telephone, safe, and a workspace. Conveniently nestled in the heart of Mecca, we offer easy accessibility to the breathtaking Great Mosque of Mecca and the sacred Kaaba - both a short 10-minute walk from our hotel. Perfect for both pilgrims and tourists, our location is ideal for exploring nearby attractions such as the historic King Fahad Gate, tranquil Alkhalil Courtyard, and the holy Well of Zamzam. For those interested in the city's rich culture and history, the As-Haabee Exhibition and Al Malaa Cemetery are located within close proximity. At Swissôtel Al Maqam Makkah, our top priority is our guests' comfort and convenience. We offer complimentary wireless Internet access, concierge services, and on-site gift shops for your convenience. Relax and pamper yourself in our hair salon or plan a memorable event with our exceptional wedding services. Our common area is equipped with a television for your entertainment. For business travelers, our hotel is fully equipped with convenient amenities such as complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk. Dine on delectable dishes at our restaurant, enjoy a quick snack at the coffee shop/cafe, or unwind with a drink at our bar/lounge. Start your day with our delicious buffet breakfast, served from 6:00 AM to 10:00 AM for a small fee. With its prime location and wide range of amenities, Swissôtel Al Maqam Makkah offers affordable accommodations suitable for all guests. Book Swissôtel Al Maqam Makkah Online now and experience unparalleled hospitality and luxurious comfort during your stay. Our hotel address is King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 2195521955, Saudi Arabia, making it easily accessible for our guests.

Highlights

• Prime location in the heart of Mecca • Within walking distance to the Great Mosque of Mecca and Kaaba • Conveniently located near Abraj Al-Bait Towers and As-Haabee Exhibition • 1624 air-conditioned rooms with complimentary Wi-Fi and Smart TVs • Close to popular tourist attractions such as the King Fahad Gate and Well of Zamzam • Easy access to transportation with only 0.6 km from Safa and Marwah Metro Station • Complimentary concierge services and gift shops • Ideal for both casual and business travelers • Featured amenities include dry cleaning, 24-hour room service, and a restaurant • Buffet breakfast available daily from 6:00 AM to 10:00 AM for a fee.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

1624

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Library

Concierge desk

Banking services

Shopping mall

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Library

Concierge desk

Banking services

Shopping mall

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No alcohol allowed onsite.

Green Globe.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No alcohol allowed onsite.

Green Globe.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹34,610

₹39,559

13% OFF

+ ₹7,566 taxes / night

Earn 421 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹34,610

₹39,559

13% OFF

+ ₹7,566 taxes / night

Update Price

Earn 421 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Al Maqam, Mecca, 21955

View on Maps

Ratings & Reviews

4.8/5

33.73K Ratings

Shekh Mohon

5/5

23 Jan, 2024

Amazing service. Loved everything. Best hotel I've ever stayed in. And the view!!! Everything was just perfect. Amazing and friendly staff too

Mdsalim Arfat

5/5

24 Jan, 2024

Great service, smooth check in and always on around to help with any questions. Hotel is route is best to the hotel from where you are and with multiple lifts and escalators as well we being connected to everywhere but once you get the hang of it, you’ll be in and out all the time. Lift also straight down to mosque so very convenient. Mubarak Hossain bell boy friendly service

Aneeka H

5/5

26 Dec, 2023

Excellent and efficient service! Whichever request we had they immediately fulfilled it. The entire team are so professional and helpful. Check in and check out were so quick and stress free. The hotel was beautiful and clean and felt like home. Wish we could’ve stayed for longer!

Shekh Mohon

5/5

23 Jan, 2024

Amazing service. Loved everything. Best hotel I've ever stayed in. And the view!!! Everything was just perfect. Amazing and friendly staff too

Mdsalim Arfat

5/5

24 Jan, 2024

Aneeka H

5/5

26 Dec, 2023

Shaz R

5/5

30 Jan, 2024

Loved the view. My critique is that items of clothing were left by accident and I have been trying to contact the hotel ever since and no response. No one responds via email. I stayed from 21-25 of jan room 2326. Please contact me asap so we can arrange for my clothes to be sent back to UK.

Md Yamin

5/5

27 Jan, 2024

Excellent hotel from every count, and super courteous staff. Mr, Jamal , the bell boy was quick and efficient and so the guy who used to clean the room(#1919 The breakfast was good with all possible options. Great value for money

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.