Swissôtel Al Murooj Dubai

4.7/5(13.71K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

153

1/153

About hotel

Embark on an extraordinary journey through the captivating city of Dubai, where opulence and convenience converge at the magnificent Swissôtel Al Murooj Dubai. This centrally located 5-star hotel promises an indulgent and seamless experience, ensuring that every moment of your stay is nothing short of extraordinary. Discover a selection of 392 air-conditioned rooms, each meticulously designed to provide the utmost comfort and modernity. Equipped with state-of-the-art amenities, including minibars and complimentary wireless Internet access, these rooms offer a sanctuary of tranquility amidst the bustling cityscape. Luxuriate in the private bathrooms, adorned with showers, complimentary toiletries, and bidets, offering a haven of relaxation and rejuvenation. Immerse yourself in the vibrant tapestry of Dubai's attractions, all within easy reach of the hotel. Delve into the mesmerizing depths of the Dubai Aquarium & Underwater Zoo, glide across the ice at the Dubai Ice Rink, or revel in the splendor of Emaar Square. For a truly immersive experience, venture to KidZania, Dubai Opera, or the captivating Dubai Fountain, all just moments away from your doorstep. After a day of exploration, surrender to the blissful serenity of the full-service spa, where skilled therapists await to transport you to a realm of pure bliss with rejuvenating massages and invigorating body treatments. Stay active at the health club, take a refreshing dip in the outdoor pool, or unwind in the soothing embrace of the spa tub. With complimentary wireless Internet access throughout the hotel, you can stay connected and effortlessly share your unforgettable moments. For discerning business travelers, the hotel offers a comprehensive range of amenities, including a business center, complimentary wired Internet access, and seven versatile meeting rooms for all your professional needs. Enjoy a seamless and hassle-free stay with convenient services such as express check-in, dedicated concierge assistance, and complimentary valet parking. Indulge your palate at Makan, one of the hotel's three exceptional restaurants, where a symphony of international flavors awaits. For a quick bite, choose from the two charming coffee shops/cafes, or savor a refreshing drink at the poolside bar or one of the two stylish bars/lounges. To start your day on a delightful note, relish a delectable to-go breakfast, available daily. With its unrivaled location, lavish amenities, and impeccable service, Swissôtel Al Murooj Dubai stands as the epitome of excellence, catering to the desires of both leisure and business travelers seeking an unforgettable sojourn in the captivating city of Dubai. Don't miss out on the affordable Swissôtel Al Murooj Dubai room prices and book Swissôtel Al Murooj Dubai online for a seamless and convenient experience. Located at Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, United Arab Emirates117546, United Arab Emirates, reaching the hotel has never been easier.

Highlights

• Centrally located 5-star hotel in Dubai, 9-minute walk from Dubai Mall and 11 minutes from Burj Khalifa • 392 air-conditioned rooms with minibars and complimentary Wi-Fi • Close proximity to popular attractions such as Dubai Aquarium & Underwater Zoo, Dubai Mall, and Burj Khalifa • Full-service spa, health club, outdoor pool, and spa tub for relaxation • Complimentary wired and wireless Internet access, concierge services, and babysitting available • Business amenities include a business center, 7 meeting rooms, and express check-in • Dining options include 3 restaurants, 2 coffee shops/cafes, poolside bar, and 2 bars/lounges • 13 km from Dubai Intl. Airport, 39.3 km from Sharjah Intl., and 56.5 km from Al Maktoum Intl. Airport

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

392

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Baby Sitting / Child Services

Children's Pool

Tennis on site

Pool Table

Tennis court

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Tennis on site

Pool Table

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AED 300 per accommodation, per stay.

A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property. . A tourism fee is imposed by the city and collected at the property. The fee is AED20 per night for a 1-bedroom, AED40 per night for a 2-bedroom.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AED 300 per accommodation, per stay.

A tax is imposed by the city: AED 20.00 per accommodation, per night.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹14,924

₹15,624

4% OFF

+ ₹3,106 taxes / night

Earn 180 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹14,924

₹15,624

4% OFF

+ ₹3,106 taxes / night

Update Price

Earn 180 Reward Points

Amenities

Location

Al Mustaqbal St, Dubai, Dubai, 117546

View on Maps

Ratings & Reviews

4.7/5

13.71K Ratings

Lindokuhle Khambule

5/5

18 Jan, 2024

My family and I really enjoyed our stay. The people at the reception really received us very well and warm. They were very helpful and patented in answering all of our questions and helping us where necessary. Would definitely come back and recommend to others. Sunday who was our concierge was very helpful and friendly. He really stood out for my family and went the extra mile in ensuring we had an amazing stay

joel waddy

5/5

18 Jan, 2024

I'm still at this hotel but felt compelled to write this review asap. Everyone displays warmth and professionalism. L. Wajid keeps my room immaculately clean. I returned from tour only to find a birthday card with a cake waiting for me. This has been my best experience of hospitality I've ever witnessed.

Rowena Santos

5/5

24 Jan, 2024

The food in this restaurant, Pergolas is superb!! 10/10. And the services of the crew most especially Ms Elsie and Ms. Shwe are fantastic. They were with us, catering to our needs and request the entire dinner time. Serving drinks, clearing the table to give way for the succeeding buffet plates and most especially the taking of pictures several times. The dinner party was concluded by singing and serving birthday cake to our beautiful birthday celebrant. I will plan another dinner with the family to celebrate another important event in this restaurant. Cheers!

Lindokuhle Khambule

5/5

18 Jan, 2024

joel waddy

5/5

18 Jan, 2024

Rowena Santos

5/5

24 Jan, 2024

Leyla Agalarova

5/5

22 Jan, 2024

We had a rest in January of the 23rd year . The location of the hotel is very convenient, the staff is polite and the room service is daily. The breakfasts are excellent. The only remark in the room was very cold, the air conditioning system did not work, they asked for a heater.

Thomas Maindl

5/5

29 Jan, 2024

Good 5* city hotel in the Al Murooj complex, across the Dubai Mall. It is not hyper-modern, neither the building nor the interior but that's the charm of it, it has aged well and we liked it a lot. The staff were very friendly and helpful, the food selection is great (variety and quality). Would recommend and will be back.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.