The Acacia Hotel Jakarta

4.3/5(4.30K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

The Acacia Hotel Jakarta exterior_detail

1/27

About hotel

Looking for affordable and convenient accommodations in Jakarta, Indonesia? Look no further than The Acacia Hotel Jakarta. Our 4-star hotel, located at Jl. Kramat Raya No. 81, Menteng10450, offers the perfect balance between comfort and convenience. Don't believe us? Just take a look at our affordable room prices and see for yourself! Book The Acacia Hotel Jakarta online and prepare for an exceptional stay in the heart of Jakarta's lively Central Jakarta district. Our hotel offers easy access to top local attractions, including the renowned Grand Indonesia mall and the esteemed Faculty of Medicine at the University of Indonesia – both just a brief 10-minute drive away. And with two international airports, Soekarno-Hatta and Halim Perdanakusuma, just a short distance from our hotel, getting here has never been easier. But it's not just the location that sets us apart. Our spacious and contemporary hotel features 208 air-conditioned rooms, each equipped with thoughtful amenities to make you feel right at home. Stay connected with complimentary Wi-Fi and relax with some cable programming on LED televisions. Our private bathrooms, complete with showers, offer the perfect escape after a long day of exploring in the city. Don't forget to take advantage of our hotel's other amenities. We have two outdoor swimming pools, a fitness center, and a hair salon, providing you with plenty of options to stay occupied during your stay. For those traveling for business, we offer a business center and concierge services to ensure a seamless and productive trip. And when it comes to dining, choose from a variety of international cuisine at our two inviting restaurants, or enjoy the convenience of 24-hour room service. Need a quick snack? Our cozy coffee shop has got you covered. And for a touch of relaxation, our bar/lounge is the perfect spot to unwind with your favorite drink. Experience the best of Jakarta with us at The Acacia Hotel Jakarta. Book your stay with us today and see for yourself why we are the epitome of convenience, comfort, and modern amenities. Don't wait, book The Acacia Hotel Jakarta online now and get ready for an unforgettable stay.

Highlights

• Located in central Jakarta, within 10 minute drive to Grand Indonesia and University of Indonesia's Faculty of Medicine • Offers 208 air-conditioned rooms, with minibars and LED televisions • Complimentary Wi-Fi access and daily housekeeping • 2 outdoor swimming pools, fitness center, and concierge services • Business amenities include a business center and 24-hour front desk • Within walking distance to various attractions such as Ismail Marzuki Park and National Library of Indonesia • Short distance (1-3 km) from popular tourist sites like Pasar Baru, Indonesian Ministry of Foreign Affairs, and National Gallery of Indonesia • Approximately 34 km from Soekarno-Hatta Intl. Airport and 13 km from Halim Perdanakusuma Intl. Airport • Suitable for both casual and business travelers, with options ranging from luxury to budget stays • Enjoy international cuisine at Promenade or 24-hour room service, with a bar/lounge and coffee shop on-site.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

208

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Banking services

Children's Pool

Beauty Shop/Salon

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Banking services

Activities

Children's Pool

Services

Gym

Beauty Shop/Salon

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Pool access available from 8:00 AM to 8:30 PM.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Pool access available from 8:00 AM to 8:30 PM.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹3,032

₹3,683

18% OFF

+ ₹642 taxes / night

Earn 36 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,032

₹3,683

18% OFF

+ ₹642 taxes / night

Update Price

Earn 36 Reward Points

Amenities

Location

Kramat, Jakarta, West Java, 10450

View on Maps

Ratings & Reviews

4.3/5

4.30K Ratings

naila mufidah

5/5

29 Oct, 2023

Very satisfying service. I was on my way home from out of town, and remembered I left my stuff (electronics) in the room. The officer especially HK and front officer, was very helpful in storing my goods and handing them over to the courier who picked them up. Very trustworthy and discreet.. good job👍🏼👍🏼

Ika Suryani

4/5

20 Sep, 2023

Old hotel, some hotel rooms have been renovated. I stayed at 5th floor (room 521) which is good. The breakfast is just ok. The hotel location is great. Near to RS St Carolus just 850m distance. They have no lift access to the basement parking - but we need to use stairs... Suggest to use the parking area near to Ballroom. Wifi Internet speed is very slow. There is refrigerator in the room.

aba khadija

4/5

31 Mar, 2023

Price: 600K comparable to asthon Food: a lot but not good Service: stingy. For hotel with 600K rate, no tissue available in the room. No comb in the room, all that should be asked to have them, I consider it as bad Parking: a lot

naila mufidah

5/5

29 Oct, 2023

Ika Suryani

4/5

20 Sep, 2023

aba khadija

4/5

31 Mar, 2023

Angelina Nityasa S P

3/5

19 May, 2022

At the first sight you might be not really satisfied with the buildings because it quite old. But you'll feel better when you saw the room. It was comfortable. The service was good but not the meals. It didn't meet my taste. The variation was not attractive and the taste not so good. It could be better if they can improve the taste and meals variation.

Nurul Nanda

5/5

27 Apr, 2023

Overall very good and satisfying. No complain. The room is very nice, clean, and neat. The breakfast is good enough. Centrally located and easy to reach.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.