The Ann Hanoi Hotel & Spa

4.3/5(827 Reviews) rating

4 Star Hotel

168

1/168

About hotel

Located in the heart of the vibrant city of Hanoi, The Ann Hanoi offers an unbeatable opportunity to enjoy a convenient and comfortable stay. This stunning 4-star hotel is perfectly situated just moments away from the captivating attractions of Hai Ba Trung Temple and the iconic Hanoi Opera House. Immerse yourself in the rich tapestry of Vietnam's history and culture, with landmarks such as the National Museum of Vietnamese History and Vietnam Women's Museum within easy reach. Step into one of our meticulously designed air-conditioned rooms, where modern luxury awaits. With 108 rooms to choose from, each equipped with a minibar and cable television, you'll find a delightful retreat where relaxation and tranquility reign supreme. Our private bathrooms, complete with complimentary toiletries and hair dryers, offer a touch of indulgence for your convenience. For those seeking leisure and rejuvenation, The Ann Hanoi offers a health club and an outdoor pool, providing the perfect sanctuary for staying active or simply basking in the warm embrace of the sun. Stay seamlessly connected with complimentary wireless Internet access throughout the hotel, ensuring you remain in touch with the world. Our dedicated concierge services are at your disposal, ready to assist with any inquiries or arrangements you may require, ensuring your stay is nothing short of extraordinary. Business travelers will find solace in our well-appointed business center and conference space, ideal for hosting meetings or events. Our 24-hour front desk, along with dry cleaning/laundry services and free self-parking, further enhance the convenience and ease of your stay. Indulge your senses in a culinary journey at The Onyx House restaurant, where delectable dishes await your discerning palate. Unwind and savor a refreshing drink at the bar/lounge, or if you prefer the privacy of your own room, take advantage of our 24-hour room service. Begin your day with a sumptuous continental breakfast, available daily for a nominal fee, ensuring you start each morning on a delightful note. With its unparalleled location, luxurious accommodations, and an array of exceptional amenities, The Ann Hanoi stands as the epitome of perfection for both leisure and business travelers alike. Prepare to embark on an unforgettable journey as you discover the enchanting city of Hanoi from the comfort of this remarkable sanctuary. Book The Ann Hanoi Online now to secure the best room prices. Our address is 38A Hang Chuoi, Hai Ba Trung Dist10000, Vietnam, making it easy for our valued guests to find us.

Highlights

• Centrally located in Hanoi, within walking distance of Hai Ba Trung Temple and Hanoi Opera House • 4-star hotel with 108 air-conditioned rooms featuring minibars and cable television • Close proximity to attractions such as Vincom Center and National Museum of Vietnamese History • Distances to popular tourist spots range from 0.4 km to 1.1 km • Offers amenities like a health club, outdoor pool, and complimentary Wi-Fi • Business amenities include a business center and conference space • On-site restaurant with a bar/lounge and 24-hour room service • Free self-parking available • Located 27.3 km from Noi Bai Intl. Airport (HAN)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

108

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

On-Site parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

On-Site parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: VND 600000.00 per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: VND 600000.00 per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹4,082

₹10,347

61% OFF

+ ₹630 taxes / night

Earn 47 Reward Points

Flat ₹673.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,082

₹10,347

61% OFF

+ ₹630 taxes / night

Update Price

Earn 47 Reward Points

Flat ₹673.00 off included with coupon INTSTAY

Amenities

Location

H�ng Chu_i, Hanoi, 10000

View on Maps

Ratings & Reviews

4.3/5

827 Ratings

Charlotte Fennell

5/5

2 Jan, 2024

Spacious rooms, clean and comfy. Really good value for money too. The hotel is located in a good area but is tucked away from the noises of the city. We enjoyed our stay at the Ann and would definitely consider staying again if we ever visit Hanoi in the future.

Anna Maria Loffredo

5/5

22 Dec, 2023

This team of The Ann got my heart forever! In unlucky situation this hotel was the biggest luck I could imagine. I got hit by a motorbike on my first day in this hustly city of Hanoi and all of the team worried about me and made sure I got a good treatment at the hospital and to rearrange my flights back home. Besides that, this Hotel is a gem in this area: rooms are spacious, bed very comfy, Sauna & Jaccuzi next to the awesome rooftop bar and right under the rooftop pool. The gym is very spacious with open view, too. I highly recommend the breakfast, the drinks at the bar and the food (iced pineapple creme to fish, very yummy) but again, the best are the people working there. When I come back to Vietnam, I definitely stay at The Ann, best feeling of home far away.

Michael Fasse

5/5

9 Aug, 2023

Room was great, except you cannot change the temperature from the thermostat. Room was at 23 celcius where we like it at 20. Front desk staff did bring us a fan.

Charles Polkadottery

4/5

20 Mar, 2023

This is a good standard of hotel with clean and well maintained bedrooms and public areas. Breakfast is very good and caters for all tastes. Located close to the centre of Hanoi it takes about a 15 minute walk to reach the better part of Hanoi.. the hotel does have a pool and spa facility but sadly these were closed when we stayed so a little disappointed as after each day of touring the sights it would have been good to relax by the pool. There is a very comfortable lounge area which is not used by the residents so a good place to enjoy a peaceful moment of coffee and cake. Staff are very efficient and welcoming so all in all we enjoyed our stay.

Amy Rines

5/5

23 Feb, 2023

Went for a business trip in Feb, and just getting around to writing a review. This is the best I’ve ever been treated at a hotel. Staff was exceptionally friendly, held the door for me every time I entered or exited and all spoke better English than I do. they remembered my name every day and knew exactly what I took in my coffee. Clean, updated rooms. Many cafe store in this street with great a cup of white ice coffee.

Charlotte Fennell

5/5

2 Jan, 2024

Anna Maria Loffredo

5/5

22 Dec, 2023

Michael Fasse

5/5

9 Aug, 2023

Room was great, except you cannot change the temperature from the thermostat. Room was at 23 celcius where we like it at 20. Front desk staff did bring us a fan.

Charles Polkadottery

4/5

20 Mar, 2023

Amy Rines

5/5

23 Feb, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.