The Bay Hotel

4.5/5(1.37K Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

135

1/135

About hotel

Discover the ultimate in luxury at The Bay Hotel, a prestigious 4.5-star beachfront property located in the bustling Camps Bay area of Cape Town. With its prime location offering stunning views of Table Mountain National Park, and just steps away from the crystal clear waters of Camps Bay Beach, our hotel is the perfect setting for a memorable vacation. With a range of affordable accommodations, including 78 lavish guestrooms, The Bay Hotel caters to a variety of travelers. Each room is equipped with modern amenities, from the well-stocked minibar to the state-of-the-art Smart television, as well as complimentary Wi-Fi access. After a day of exploration, relax in your private bathroom, complete with a separate bathtub and shower, complimentary toiletries, and a hairdryer. Take advantage of the four outdoor pools, where you can lounge by the water's edge or take a dip in the nearby Clifton Bay Beach. For a more active experience, stroll along the stunning Sea Point Promenade or take a cable car journey up Table Mountain for breathtaking views. For ultimate relaxation, visit our full-service spa or make use of our outdoor tennis courts and sauna. Our hotel also offers exceptional business facilities, including a state-of-the-art business center and flexible conference space. Wind down with a delicious meal and handcrafted cocktails at our two on-site restaurants, or soak up the tropical ambiance at our beach bar or poolside bar. Stay connected with complimentary newspapers in our inviting lobby. To experience the epitome of Cape Town's laid-back beach lifestyle, book your stay at The Bay Hotel today. Don't miss out on our unbeatable room prices and take advantage of our easy online booking system. Our hotel is conveniently located at 69 Victoria Road, Camps Bay, Western Cape 8040, South Africa.

Highlights

• Steps away from beautiful Camps Bay Beach • 11-minute walk to Table Mountain National Park • Range of rooms, from luxury to budget, with Smart TVs and free Wi-Fi • On-site spa offering massages and body treatments • 4 outdoor pools, tennis courts, and sauna for relaxation • Business amenities include a business center and limo/town car service • Conveniently located for both casual and business travelers • Close proximity to Clifton Bay Beach and other popular tourist attractions • 25.1 km from Cape Town International Airport (CPT) • Dining options include 2 restaurants, a coffee shop, and a selection of bars • Event space available for conferences and meetings • Airport shuttle and onsite parking (for a fee) for added convenience

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Tennis on site

Hiking

Tennis court

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Activities

Tennis on site

Hiking

Tennis court

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets allowed.

₹18,557

₹24,965

26% OFF

+ ₹2,974 taxes / night

Earn 215 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Premier Room, Pool View

430 sq.ft (39.95 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Private bath or shower

Housekeeping - daily

Coffee machine

Streaming Services

Slippers

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹18,557

₹24,965

26% OFF

+ ₹2,974 taxes / night

Update Price

Earn 215 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Camps Bay, Cape Town, Western Cape, 8040

View on Maps

Ratings & Reviews

4.5/5

1.37K Ratings

Chelsea

5/5

5 Dec, 2023

Had such a great experience! The staff is very friendly and helpful. The location can’t be beat in camps bay. The breakfast was tasty with a good view and the pool service was fantastic! I felt very safe and relaxed. Plus they even gave us a complimentary bottle of champagne and dessert for two to celebrate our honeymoon! If you are visiting camps bay I would highly suggest !

Heloise Mc Callaghan

5/5

21 Dec, 2023

My family who have visited have told me that the staff are attentive and friendly, the rooms are luxurious and well-appointed, and the location is convenient and well-connected. I'm sure it would be a fantastic place to stay, and I'm looking forward to experiencing it for myself. Based on what I've heard,I can't wait to go myself.

Maurice Boois

5/5

24 Oct, 2023

This place is like mother earth. . everything is well equipped. Near the beach. . .very good service and the staff was amazing. Loved the entire trip and the food was top shelf. .would recommend anybody to go there and just relax and have a great time. See you there next time 😍😍

Cliff Lunt

1/5

6 Jan, 2024

Lacklustre, indifferent and not secure This is not a review I want to write but this Hotel needs to change. We stayed at The Bay Hotel in the previous year and had a good stay. However, the change for the worse in a year is remarkable. We booked a room nearly a year in advance and called the Reception Team in January to secure a particular room for December 2023. The Hotel put us in the wrong room and then denied all knowledge of the assurances that were made to us. (If you make a request make sure you get confirmation in writing). Our mistake on that one! In addition, we had an 18 month old child with us and they forgot to provide a cot. This was provided, but the fact this was stated at time of booking and we had to complain to get one shows, in our opinion, the simple lack of care and concern that seems to pervade this hotel. The Manager said they "understood our frustration" so many times and said they would try and remedy the situation regarding the wrong room. They did not! We were told by the Manager "I have not forgotten you" on the one and only time he spoke to us after the complaint was made. Probably true....he just ignored and evaded us for the remainder of our stay. The room next door to us had goods stolen and the occupants said they had not seen the Manager after the complaint was made. Indeed, there were numerous instances of individuals just walking in from the street, using the pool and looking for opportunities to rob. Very often, we were asked what Room Number we were in during casual chat by the poolside so these visitors could order food and drinks and place it on our bill. We didnt fall for that one, but others did. Many of the staff just ignored us when passing by, an experience shared by others we talked to, and the whole place gave the air of 'couldn't be bothered' We won't be coming back!

Sónia Santos

2/5

3 Dec, 2023

Very disappointing! The only reason to stay at this hotel is due to its location at the beach but the hotel itself is a 3 star maximum and not a 5 star. The hotel rooms, furniture, beach towels are all very used and old and the breakfast is just not acceptable at a 5 star hotel. The only thing they welcome you with is a water with flavor and when we asked about a nice welcome drink like a glass of champagne we were told that they no long have a welcome drink. The mini bar was like a hostel and I for sure would never recommend this hotel to someone looking for a 4. -5 star hotel. This only works if you are traveling on a budget and looking for a bed to sleep. Sad and disappointing

Chelsea

5/5

5 Dec, 2023

Heloise Mc Callaghan

5/5

21 Dec, 2023

Maurice Boois

5/5

24 Oct, 2023

Cliff Lunt

1/5

6 Jan, 2024

Sónia Santos

2/5

3 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.