The Canvas Dubai - MGallery Hotel Collection

4.3/5(4.23K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

The Canvas Dubai - MGallery Hotel Collection facade

1/88

About hotel

Discover the epitome of luxury and convenience at our prestigious 5-star establishment, The Canvas Dubai - MGallery Hotel Collection. Situated in the vibrant Bur Dubai district of Dubai, our hotel offers an unbeatable location just a short 5-minute drive from the iconic Dubai Creek and the captivating Dubai Museum. As you enter one of our meticulously designed 164 rooms, you will immediately feel a sense of belonging. Each room is tastefully decorated with modern amenities, including minibars and LED televisions, ensuring your utmost comfort. Stay seamlessly connected with complimentary wireless Internet access, allowing you to effortlessly stay in touch with the world. Indulge in the ultimate relaxation experience in your room's luxurious bathtub or invigorating shower, complete with rainfall showerheads and a selection of complimentary toiletries. Embark on a journey of discovery as our hotel conveniently places you near a variety of captivating attractions. Immerse yourself in the vibrant tapestry of Dubai's culture by visiting renowned landmarks such as the Dubai Cruise Terminal, the bustling Meena Bazaar, and the historic Sheikh Saeed Al Maktoum House. For an authentic experience, venture a short distance to the Textile Souk and The Dubai Heritage Village, where Dubai's rich heritage comes to life. Unwind and rejuvenate with a range of recreational activities during your stay. Take a refreshing dip in our inviting outdoor pool, invigorate your senses at our state-of-the-art health club, or indulge in tranquility in our soothing sauna. Stay effortlessly connected with complimentary wireless Internet access throughout the hotel, and make use of our fully-equipped business center for any work-related needs that may arise. Satisfy your culinary desires at our two exceptional restaurants, Estrellas Skyline Lounge and the charming coffee shop/cafe. Delight in a delicious meal or a quick snack, or opt for the unparalleled convenience of 24-hour room service for an intimate dining experience. Unwind and socialize with a refreshing beverage at one of our two stylish bars/lounges, where sophistication and relaxation seamlessly intertwine. With its close proximity to Dubai Intl. Airport and a range of prominent attractions, The Canvas Dubai - MGallery Hotel Collection is the perfect choice for discerning business and leisure travelers alike. Immerse yourself in Dubai's renowned hospitality and create memories that will stay with you forever. For The Canvas Dubai - MGallery Hotel Collection room prices and to book online, visit our website. Our hotel address is 23, Kuwait Street, Port Rashid, Dubai116656, United Arab Emirates, making it easily accessible for our valued guests.

Highlights

• 5-star hotel in Bur Dubai, within a 5-minute drive of Dubai Creek and Dubai Museum • 164 air-conditioned rooms with minibars and LED televisions • Complimentary wireless Internet access and cable programming • Rainfall showerheads and complimentary toiletries in bathrooms • Close proximity to Dubai Cruise Terminal (1.2 km) and Meena Bazaar (1.4 km) • Recreational amenities include a health club, outdoor pool, and sauna • Business amenities include a business center and 2 meeting rooms • 2 restaurants, 2 bars/lounges, and 24-hour room service available • Free valet parking and concierge services provided • Distance from Dubai Intl. Airport: 11.6 km

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

164

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Pool access available from 8 AM to 7 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Pool access available from 8 AM to 7 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,911

₹10,174

12% OFF

+ ₹922 taxes / night

Earn 98 Reward Points

Select Rooms

Superior Room, 1 King Bed

517 sq.ft (48.03 sq.mt)

Wine/Champagne

Soundproof

Minibar

Desk

Free toiletries

Safe

Room Service

Bathtub or shower

Bidet

Slippers

Private bathroom

Hairdryer

Housekeeping - daily

Adjoining rooms

Air conditioning

Ironing Services/ board

See All

OPTION 1

Partial Refundable

₹8,911

₹10,174

12% OFF

+ ₹922 taxes / night

Update Price

Earn 98 Reward Points

Amenities

Location

Bur Dubai, Dubai, Dubai, 116656

View on Maps

Ratings & Reviews

4.3/5

4.23K Ratings

Елица Милева

4/5

16 Dec, 2023

The hotel is nice and comfortable. The rooms are spaces but need better ventilation. The windows does not open, so we couldn’t really feel fresh air. In the bathroom some of the accommodation needed better to be taken care. The cleaning was good and every day. The area of the hotel isn’t very good, it is located in dirty and crowded old area. The lobby was nice, most of the people too. I have only suggest to think better about the pool service, where we ‘ be waited more than 20 minutes for food menu and never receive it. Also the sofas and tables on the last floor need much better cleaning.

Chinar Jethwani

5/5

9 Dec, 2023

The Canvas Hotel provided an exceptional setting for my recent business meeting. From the moment I stepped in, the interior design captivated me—a seamless blend of modern aesthetics and comfort, creating an inspiring ambiance for work discussions. The meeting facilities were top-notch, equipped with all necessary amenities for a productive session. The culinary experience was a highlight; the food was not only delicious but also served with finesse, catering to various preferences among our group. The diverse menu options were a pleasant surprise, ensuring everyone found something to enjoy. What truly elevated my experience was the staff's unwavering cooperation and hospitality. They were incredibly attentive, accommodating every request with a smile. Their professionalism and willingness to assist contributed significantly to the success of our meeting. Overall, The Canvas Hotel surpassed my expectations. Its stunning interior, delectable cuisine, and exceptional staff make it a prime choice for business events or any stay. I left with a positive impression and would eagerly return for future engagements.

Eitan Ivan

4/5

30 Dec, 2023

Nice and designed hotel. Rooms are big with modern design and amenities. However sink needed replacement as it was stained and yellowish. Service - on the low end. Had to encourage twice in order to get the room cleaned when the housekeeping skipped cleaning. Requests to fill the soap container remained unanswered. It's not a bad hotel and you can certainly enjoy staying there, they simply need to improve service level.

Alan Payne

2/5

30 Jan, 2024

Stayed 6 nights and probably the worst hotel I have ever used in Dubai , this is NOT 5 star, at the best 2. Entry and exit to the hotel via a side door which is dimly light, the stairs have no handrail and it's simply dangerous The hotel is vastly overpriced for what it delivers. Room cleaning lacks attention to detail, damaged furniture and stained carpets. Staff are not customer focused and some a little rude. If you want to stay awake until 0330 most morning listening to nightclub music and thumping beats then this is your hotel of choice as it's impossible to get a good night's rest. This hotel should not be part of Accor chain as it fails to meet the mark

Marge Kikas

5/5

3 Dec, 2023

An extraordinary emotion was left by the bed linen, which was made of really good material. He didn't even want to get out of bedclothes. The food selection at breakfast is very wide, very tasty, taking into account many different tastes and ethnicities. The selection of plant-based food is very large and tasty. Beet juices have never been found in any hotel before. Good and different healthy smoothies, the likes of which you have never met. Very good bean coffee from the machine, and according to a special request it was served with soy milk. Display of hot food in attractive and well-warmed cast iron pots. Very attentive and fast serving staff at breakfast. I also liked the use of room fresheners in both common areas. There was also a pleasant smell in the room, although the room deodorizer was not detected.

Елица Милева

4/5

16 Dec, 2023

Chinar Jethwani

5/5

9 Dec, 2023

Eitan Ivan

4/5

30 Dec, 2023

Alan Payne

2/5

30 Jan, 2024

Marge Kikas

5/5

3 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.