The Carlyle - Elegant Serviced Apartments

4.7/5(42 Reviews) rating

4 Star Hotel locationPin

London, England

The Carlyle - Elegant Serviced Apartments facade

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About hotel

Welcome to The Carlyle – Elegant Serviced Apartments, located in the heart of London City Centre at 171 Cromwell Rd, England SW5 0SE, United Kingdom. Immerse yourself in the luxuries of London without breaking the bank, as we offer affordable and top-notch accommodations suitable for all types of travelers. Indulge in sophisticated and chic living with our opulent 4-star suites, boasting 12 spectacular guestrooms that are beautifully furnished with modern amenities. Each room features a fully equipped kitchen with a full-sized refrigerator, allowing you to prepare your own meals and truly feel at home. Keep entertained with a variety of cable programming on our state-of-the-art smart televisions, and stay connected with complimentary access to wireless internet. Our impeccable housekeeping services are readily available upon request, ensuring a hassle-free and delightful stay. Conveniently located just a 10-minute drive away from popular attractions like Hyde Park and Big Ben, our apartments also offer easy access to other famous destinations such as Kensington High Street and the Natural History Museum, all within walking distance. Immerse yourself in the rich culture and education offerings of London with nearby points of interest like Imperial College London, Kensington Gardens, Victoria and Albert Museum, and Olympia Conference and Exhibition Centre. Start your day with a delicious cooked-to-order breakfast, available on weekdays from 7:30 AM to 1:00 PM for an additional fee. As we are situated within close proximity to public transportation, guests can easily explore other renowned landmarks such as Kensington Palace, Royal Albert Hall, and Harrods. For those traveling by air, the Heathrow Airport is just a short 21.9 km away, while the London City Airport and Gatwick Airport are also easily accessible. Experience London in style and comfort by booking a stay at The Carlyle – Elegant Serviced Apartments. Make your reservations now and discover the endless possibilities and excitement that this vibrant city has to offer. Don't forget to mention "The Carlyle - Elegant Serviced Apartments room prices" and "Book The Carlyle - Elegant Serviced Apartments Online" for the best deals. Grab this opportunity and immerse yourself in the ultimate London experience.

Highlights

• Located in the heart of London City Centre • Just a 10-minute drive from Hyde Park and Big Ben • 4-star luxury apartment hotel with 12 spacious guestrooms • Smart TVs and complimentary WiFi for entertainment and connectivity • Fully equipped kitchens with full-sized refrigerators and ovens • Within walking distance to popular tourist attractions such as the Natural History Museum and Kensington Gardens • Conveniently close to both Heathrow and London City airports (19.9km and 21.9km) • Cooked-to-order breakfast available on weekdays • Ideal for both casual and business travelers • Nearby Kensington High Street for shopping and dining options • Housekeeping provided on request for a comfortable stay • Budget-friendly option with high-end amenities.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Minimum guest age is 18.

Property uses a professional cleaning service.

Events/parties not allowed.

Caters to adults only.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Special check-in instructions

Guests under 18 years old are not permitted at this adults-only property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Minimum guest age is 18.

Property uses a professional cleaning service.

Events/parties not allowed.

Caters to adults only.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Special check-in instructions

Guests under 18 years old are not permitted at this adults-only property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Cromwell Rd, London, England, SW5 0SE

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Ratings & Reviews

4.7/5

42 Ratings

Kristina Andresdottir

5/5

6 Nov, 2023

An amazing accommodation. Beautiful and bright. This made our trip and we will 100% stay there again. The service was 10/10. Thank you again for having us.

Ahmed Dawood

5/5

16 Jan, 2024

What can I say about these people whom they are in charge of this apartment ?? .. they are angels and nothing less than that especially Kevin and Alena as they showed the maximum professionalism in offering every help they can do to the clients and because of them if ever I go to London again I will stay in this place again inshallah .. 💎

Mike Gunter

5/5

21 Jun, 2023

Just finished a 6 night stay in a 2 bdrm/2 ba apartment at The Carlyle. Great stay - plenty of room, nicely furnished, fantastic location just a 5 minute walk from Earl's Court Tube Station. Great neighborhood with plenty of restaurants, pubs and services around. 15 minute walk to Hyde Park, which is great for a run. The Nestor team was super helpful, responsive, and supportive. I arranged for the fridge to be stocked, and it was exactly what I asked for. I also booked the taxi service from and back to LHR through them and it was easy. Highly recommend and will certainly stay again next time in London. Perfect for families or groups wanting more room and convenience than a hotel.

Kristina Andresdottir

5/5

6 Nov, 2023

An amazing accommodation. Beautiful and bright. This made our trip and we will 100% stay there again. The service was 10/10. Thank you again for having us.

Ahmed Dawood

5/5

16 Jan, 2024

Mike Gunter

5/5

21 Jun, 2023

Marcie Jacikas

2/5

27 Jun, 2023

Stayed here 6/13-6/20/23. Pros: Great Location Cons: Needed cleaning on check-in, a bit run-down (water damage/mold around kitchen sink, peeling wall in 1 bedroom, leaking coffee pot, dryer didn't work, freezer drawers not functioning, lamp broken). Booked through Plum Guide which was supposed to have vetted property.

Abdullah Bin Dukhyil

5/5

13 Nov, 2022

Best apartment to stay in London, me and my family loved it a lot and will definitely come back here. Very clean and spacious rooms and it’s location is superb, safe, and within few minutes walk from Earl’s Court Station. Special thanks to Alena for all her support and great tips that made our stay even more enjoyable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.