The Charter House

4.1/5(485 Reviews) rating

3 Star Hotel

122

1/122

About hotel

Discover the unbeatable charm of the vibrant Makati city when you choose The Charter House as your cozy home away from home. Located at 114 Legazpi Street, Legazpi Village, Manila1229, Philippines, our idyllic haven is ideally situated in the heart of the bustling Central Business District. Our prime location provides easy access to both business and leisure destinations, making us the ultimate choice for business travelers and tourists alike. As you enter one of our 108 air-conditioned rooms, you will instantly feel at ease in their comfortable and inviting atmosphere. Modern amenities such as complimentary high-speed wireless internet and LED televisions with extensive cable programming will keep you entertained and connected throughout your stay. Our private bathrooms are equipped with showers, complimentary toiletries, and bidets to ensure your utmost convenience. And for your peace of mind, rest easy knowing your valuables are secured in our in-room safes. Need to catch up on some work? Take advantage of our spacious desks fitted with phones, providing the perfect space for productivity. Explore the vibrant surroundings with numerous attractions within walking distance, including the Greenbelt Shopping Mall, Asian Institute of Management, and Ayala Museum. For business travelers, the Makati Stock Exchange is just a short 5-minute stroll away. Our strategic location also offers easy access to major transportation hubs, including the Ninoy Aquino International Airport, just 11.5 kilometers away, making traveling a breeze. After a busy day of exploring the city, unwind and rejuvenate with a luxurious massage or take a refreshing dip in our outdoor pool. Stay connected with complimentary high-speed wireless internet access available throughout the hotel. For those traveling for business, our efficient business center and convenient luggage storage services are at your disposal. And our 24-hour front desk is always on hand to cater to your every need. In need of airport transportation? Our roundtrip airport shuttle is available for a surcharge. Indulge in a delectable meal at The Capiz Coffee Shop, our on-site restaurant specializing in sumptuous local and international cuisine. And for those who prefer to dine in the comfort of their own room, room service is available during limited hours. Don't miss out on the most important meal of the day - indulge in our mouthwatering cooked-to-order breakfast, served daily from 9:00 AM to 10:00 AM, for a fee. Experience the ultimate convenience and comfort of staying at The Charter House, your perfect home away from home in Makati. Book your stay with us today and discover why we are the top choice for travelers around the globe. Enjoy our affordable accommodations suitable for a variety of people and make sure to book The Charter House Online now for the best deals in town.

Highlights

• Centrally located in Makati's business district • Steps away from Greenbelt Shopping Mall and Asian Institute of Management • 0.5 km from Ayala Center and Ayala Museum • Rooms equipped with air-conditioning, TV, and free Wi-Fi • Onsite restaurant serving local and international cuisine • Outdoor pool and onsite massages available for relaxation • Business amenities include a business center and 24-hour front desk • 11.5 km from Ninoy Aquino Intl. Airport • Budget-friendly option for both casual and business travelers • Within walking distance to popular attractions such as Glorietta Mall and Ayala Triangle Gardens

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

108

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Terrace

Banking services

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Terrace

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,586

₹5,118

30% OFF

+ ₹805 taxes / night

Earn 43 Reward Points

Flat ₹627.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,586

₹5,118

30% OFF

+ ₹805 taxes / night

Update Price

Earn 43 Reward Points

Flat ₹627.25 off included with coupon INTSTAY

Amenities

Location

Legazpi Village, Makati, 1229

View on Maps

Ratings & Reviews

4.1/5

485 Ratings

Rose X

3/5

13 Jan, 2024

You get what you pay for . We stayed here for 2 night for a layover to go to the islands. The room is spacious but definitely would be better if the room was better maintained the toilet in our room got clogged so we needed to move to a different room . The room we got moved to was nice and had a view of Makati city but the glass window needed cleaning . The whole place needs a renovation or even just a new paint work - the place itself has so much potential!. It’s in the perfect location and could probably be more competitive if the owner spent a little bit of money to do some renovations because they can then charge a bit higher for the rooms . The staff were outstanding all very professional and helpful during our stay .

For the Love of Food

3/5

29 Dec, 2023

Not sure if we would stay here again. The most attractive part of this hotel is its location and proximity to Greenbelt mall. However the rooms were small and the shower wasn’t very clean. There was also a terrible odour right outside our door making it unbearable to walk through the corridor. We ended up relocating to a different hotel when we returned to Manila because of this odour. We expected more for how much we paid.

Mylene Keefe

5/5

14 Oct, 2023

I always stay here every time I go home in the Phil. The staff are friendly , the room are clean , the room price top notch 👍 , location excellent close to Greenbelt and all the shopping and restaurants. The Charter House for me is home away from home so to all the staff especially the front desk Thank you very much for looking after me and my daughter we stay here September 17, 18 , 25 , 27 & 9th of October 2023 Regards, Mylene Keefe

BP Mg (Bent)

5/5

10 Nov, 2023

I stayed at The Charter House for weeks and I was very impressed by their service and facilities. The hotel is located in a convenient area, just a few minutes walk from the Greenbelt and Glorietta malls, where you can find plenty of shops, restaurants, and entertainment options. The hotel staff were very friendly and professional, and they helped me with everything I needed. The room was spacious and comfortable, with a fridge, mini-bar, cable TV, and free Wi-Fi. The bathroom was clean and had a good shower. The hotel also has a rooftop pool, which was a nice place to relax and enjoy the view of the city. The breakfast was delicious, with a variety of choices, from continental to Asian and American dishes. The Capiz Coffee Shop also serves lunch and dinner, and the food was tasty and reasonably priced. I would definitely recommend The Charter House to anyone looking for a great place to stay in Makati.

Seb 1

4/5

18 Oct, 2023

Great location in the heart of Makati. 1 minute walk to Greenbelt 3, 5 minutes walk to Landmark. Rooms are basic. Nothing fancy. Aircon units are often old and noisy but cold. Those are window types aircon units. Price is the cheapest for a hotel in this area of town. Reception is helpful as well as staff and security guards. A guard would help you cross the street with an umbrella to either protect you from the heat of the rain. Breakfast is basic and served at the plate. It’s either Filipino, American or Continental breakfast choices. Of course you can also order a la carte. Food choices are mostly Filipino-Chinese. Prices are reasonable for the area. Next to hotel entrance you will find a 7-11 and also has an ATM. A few meters after you will find one famous fresh bagel bakery that’s really good. In short, in this hotel you will feel safe, near all the Greenbelt commercial centers and restaurants at the cheapest price possible in this area of Makati.

Rose X

3/5

13 Jan, 2024

For the Love of Food

3/5

29 Dec, 2023

Mylene Keefe

5/5

14 Oct, 2023

BP Mg (Bent)

5/5

10 Nov, 2023

Seb 1

4/5

18 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.