The Chelsea Harbour Hotel and Spa

4.1/5(1.66K Reviews) rating

5 Star Hotel locationPin

London, England

The Chelsea Harbour Hotel and Spa facade

266

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About hotel

Located in the bustling city of London, The Chelsea Harbour Hotel and Spa offers luxurious and affordable accommodations for a variety of travelers. Situated in the prestigious Sands End neighborhood, this 5-star hotel is the epitome of sophistication and tranquility. Conveniently located just a 15-minute drive from popular attractions such as Hyde Park and the Natural History Museum, this hotel provides the perfect base for exploring the city. But it's not just the prime location that makes this hotel stand out - it's the exceptional hospitality that awaits every guest. Upon arrival, you will be greeted with warm and attentive service from the friendly hotel staff. The stunning lobby and sweeping staircase lead to spacious and elegantly designed guestrooms, complete with all the necessary amenities for a comfortable stay. From complimentary Wi-Fi to indulgent deep soaking bathtubs and designer toiletries, every aspect has been meticulously thought out to ensure a luxurious experience. For those in need of relaxation, the hotel's spa offers a range of rejuvenating massages and treatments. Skilled therapists will tailor the experience to your preferences, whether you prefer a soothing massage or a refreshing facial. And for fitness enthusiasts, there is a sauna and fitness center to maintain a healthy routine during your stay. Business travelers will find The Chelsea Harbour Hotel and Spa to be an ideal destination, with its business center, limo/town car service, and express check-out services. Plus, complimentary Wi-Fi and concierge services make business travel a breeze. No stay at this hotel is complete without indulging in the exquisite cuisine at the on-site restaurant or enjoying a refreshing drink at the bar/lounge. And for a fee, guests can start their day off right with a delicious buffet breakfast, available on weekdays from 6:30 AM to 10:30 AM and weekends from 7 AM to 11 AM. Conveniently located in Chelsea Harbour, Chelsea, SW10 0XG, London, United Kingdom, The Chelsea Harbour Hotel and Spa offers the perfect combination of luxury, comfort, and convenience. With popular landmarks like Stamford Bridge Stadium and Kensington Gardens just a stone's throw away and major airports within a short drive, this hotel is the ideal choice for your next London getaway. Book The Chelsea Harbour Hotel and Spa online today and experience the ultimate in affordable luxury.

Highlights

• Located in the upscale Sands End area of London • 5-star hotel with 158 well-appointed guest rooms • Within a short drive to top tourist attractions like Hyde Park and Natural History Museum • Only 0.5km from the Thames River, perfect for leisurely walks • Close proximity to popular sports stadium Stamford Bridge for sports fans • Pamper yourself at the onsite spa and fitness center • Complimentary Wi-Fi available throughout the hotel • Business amenities such as a business center and limo service for professional travelers • Within 25km from multiple airports, including Heathrow and London City • Onsite restaurant and 24-hour room service for convenience

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

158

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Accessible parking

On-Site parking

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Accessible parking

On-Site parking

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector, a security system, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome(Millennium).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The cost of an extra bed does not include breakfast.

Children are permitted in the spa from 9:30 AM to noon and 3-5 PM daily.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Clean. We Care. We Welcome(Millennium).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector, a security system, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome(Millennium).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The cost of an extra bed does not include breakfast.

Children are permitted in the spa from 9:30 AM to noon and 3-5 PM daily.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Clean. We Care. We Welcome(Millennium).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹26,574

₹31,651

16% OFF

+ ₹4,445 taxes / night

Earn 310 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Chelsea Suite Twin

431 sq.ft (40.04 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Minibar

Safe

Desk

Free toiletries

Room Service

Private bath or shower

Housekeeping - daily

Ironing Services/ board

Coffee machine

Bidet

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹26,574

₹31,651

16% OFF

+ ₹4,445 taxes / night

Update Price

Earn 310 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Chelsea Harbour Dr, London, England, SW10 0XG

View on Maps

Ratings & Reviews

4.1/5

1.66K Ratings

Armando Alfonso

2/5

11 Jan, 2024

My family and i stayed here for a week during the Christmas holiday. I am not sure if it is a 5 star hotel anymore, it may have been at some point. The Hotel is far from a lot of the central attractions in London. It is about a 20 min cab ride to Westminster and Piccadilly Circus and about 30 min or so to Kensington, but you are nevertheless in an excellent part of town. The location of the Hotel is a very nice area within Chelsea, so you will definitely be in a good safe area and there are a few pubs around within walking distance; such as Lots Road, but the area is more suburban so there in essence, there is not much to do around there and you will have to get a cab to get to the more scenic areas. The rooms are exceptionally clean and their room service is very good. However, their lobby service is exceptionally poor and incompetent, and this is perhaps one of the reasons, why I choose to stay at Marriott's or Ritz and not places like this. If you are looking for a hotel in a quieter area of town, this is a good place to stay, if you are looking to stay within a closer proximity to the central attractions of London, then I would not stay here. You will more than likely end up spending a lot in cab fare, not to mention the accumulated time spent in taxis that you could be walking to your next adventure. One final note to be aware is they do have a late checking and do not expect to get your room earlier than the check in time, in fact we got our room an hour later. I would not stay here again. There are better hotels for the price that you will pay here and several better located within the more attractive areas of London.

Phil Grice

5/5

8 Dec, 2023

The staff here are excellent. For our experience they were faultless and went above what we expected. It was a nice surprise to get such a pleasant welcoming. First class. The hotel is of a high standard. King size room was perfect for family of 4. Spacious, clean and views from the 7th floor were nice. The swimming pool is a good size and spa facilities are also good. Bar and restaurant high class. The only downside is the extortionate cost of breakfast, but it was no problem for us as lots of local options.

nigar mustafa

5/5

25 Dec, 2023

Beautiful hotel located in the exclusive and opulent location of Chelsea, what’s not to love. Awestruck at the size of the suite, very spacious and luxurious. Came here with family to have a relaxing time and we did. Lovely staff too. Very clean room, felt very relaxed out of the hustle and bustle of central London hotels. Leaving feeling calm and planning to return again soon. Luckily got a suite with the marina view.

Hridoy Rahman

5/5

28 Dec, 2023

This is the most fantastic five-star hotel I have ever seen. I stayed with my friends, but I realized I was in my home. All the hotel staff are very familiar and positive. Specifically, I want to thank Ernazar from the housekeeping. This guy is a very hard worker and has good behaviour. I recommend to everyone to stay with your family and friends. Enjoy their 5* service.

Samer Al-Dury

3/5

28 Oct, 2023

I recently visited this spa for a day outing with friends. To be frank, our experience was mixed. On the downside, the spa facilities felt dated. We noticed that customer service seemed more transactional rather than genuinely caring about our well-being. The spa area could be warmer and more inviting, and the presence of mold in the showers was concerning. The locker room humidity felt excessive, raising concerns about our clothes. As for the refreshments, while we expected tea and light sandwiches, we were served an abundance of rich cakes and sugary sandwiches and scones. They were more indulgent than nutritious, and the taste didn’t quite meet our expectations. The pool was more suited for active laps than relaxation, and both the jacuzzi and steam room felt small and antiquated. However, it wasn’t all negative. The highlight of our visit was the massage – it was professionally done, and we felt rejuvenated afterwards. Additionally, the gym facilities were top-notch and well-maintained.

Armando Alfonso

2/5

11 Jan, 2024

Phil Grice

5/5

8 Dec, 2023

nigar mustafa

5/5

25 Dec, 2023

Hridoy Rahman

5/5

28 Dec, 2023

Samer Al-Dury

3/5

28 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.