The Chicago Hotel Collection - Magnificent Mile

3/5(407 Reviews) rating

4 Star Hotel locationPin

Chicago, Illinois

The Chicago Hotel Collection - Magnificent Mile exterior_detail

141

1/141

About hotel

Experience the vibrant energy of Downtown Chicago at The Chicago Hotel Collection - Magnificent Mile room prices. Conveniently located just steps away from Michigan Avenue, our luxurious 4-star hotel is the perfect choice for both business and leisure travelers. Upon arriving at our hotel, you will be greeted with a warm and hospitable welcome before being taken to one of our 216 stylish and contemporary rooms. Equipped with state-of-the-art amenities such as flat-screen TVs, complimentary Wi-Fi, and mini-fridges, you can relax and unwind in comfort and style. Indulge in the complimentary toiletries and hair dryers provided in our spacious bathrooms. Ready to explore? Step outside our doors and immerse yourself in the city's pulse. Our prime location provides easy access to top attractions such as Northwestern Memorial Hospital and Ann and Robert H. Lurie Children's Hospital. Culture enthusiasts will appreciate the proximity to renowned museums like the Museum of Contemporary Art, while shopaholics can indulge in some retail therapy at Water Tower Place and the Shops at North Bridge. If you're here for business, our hotel is conveniently situated near prestigious institutions such as Northwestern Pritzker School of Law, with the added convenience of a 24-hour business center. After a day of adventure, return to our hotel and take advantage of our well-equipped 24-hour fitness center or allow our concierge services to plan the perfect itinerary for you. Revel in the sophisticated Art Deco touches and elegant decor that radiate a sense of opulence throughout the hotel. Planning a special event? Our impressive banquet hall offers the perfect setting for a truly unforgettable occasion. No matter what brings you to Chicago, The Chicago Hotel Collection - Magnificent Mile offers affordable accommodations suitable for a variety of visitors. So why wait? Book The Chicago Hotel Collection - Magnificent Mile Online now and immerse yourself in the unique charm of this amazing city. Our hotel is located at 166 E Superior Street, Illinois60611, United States, making it easily accessible for all our guests. Don't miss out on experiencing the best of Chicago - book your stay with us today.

Highlights

• Located in the heart of Downtown Chicago, just minutes away from renowned Michigan Avenue. • Within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. • A variety of attractions, including the Museum of Contemporary Art and John Hancock Center, are within a 1km radius. • Northwestern Memorial Hospital is just steps away. • Nearby public transportation options make it easy to explore the city. • 216 spacious and modern guest rooms with amenities such as refrigerators and free Wi-Fi. • Options for casual and business travelers, with budget and luxury accommodations available. • Take advantage of a 24-hour fitness center and complimentary concierge services. • Convenient access to both Chicago O'Hare Intl. Airport and Chicago Midway Airport (under 30km from each). • Business amenities such as a 24-hour business center and express check-out are also available.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

216

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Valet parking

Concierge desk

Hiking

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Valet parking

Concierge desk

Activities

Hiking

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 125.00 per accommodation, per stay.

Service fee: 16 percent.

Resort fee: USD 49.95 per accommodation, per night. The resort fee includes: Additional inclusions.

Business center/computer access.

Fitness center access.

In-room bottled water.

Phone calls.

We have included all charges provided to us by the property..

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 125.00 per accommodation, per stay.

Service fee: 16 percent.

Resort fee: USD 49.95 per accommodation, per night. The resort fee includes: Additional inclusions.

Business center/computer access.

Fitness center access.

In-room bottled water.

Phone calls.

We have included all charges provided to us by the property..

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹4,428

₹8,000

45% OFF

+ ₹845 taxes / night

Earn 52 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹4,428

₹8,000

45% OFF

+ ₹845 taxes / night

Update Price

Earn 52 Reward Points

Amenities

Location

E Superior St, Chicago, Illinois, 60611

View on Maps

Ratings & Reviews

3/5

407 Ratings

Jason Lenox

5/5

24 Jan, 2024

I wasn't sure about the name at first, however, I decided to check them out instead of some of the other common hotel names. I booked online and needed to make some changes. I was pleasantly surprised when I received a text message from the hotel that I could reply to. The person whom I was texting with was fantastic and extremely helpful! Everything I needed was taken care of! When we arrived, we were able to check in early which was extremely helpful since we would be occupied the entire day so being able to put out stuff in the room right away was great! Our room was a King Suite which was very clean, comfortable and had very nice furniture with a great bathroom. The suite was very spacious too. Very pleased indeed! Lastly, the gentlemen at the front desk was excellent and very accommodating with our needs. Great place to stay! Highly recommend!

Sabel Hargrove

1/5

11 Nov, 2023

If I could them zero stars I would. They have hundreds of dollars worth of hidden fees and "amenities". $50 mandatory fee for a bag that has 2 cans of pop and 3 waters. But don't ask about these fees if you didn't see them when booking because the extremely horrible customer service will be so rude to you that you won't believe they can work with the public. Mr. Jerome or Jermaine, about 5'9, full beard, corn rows... watch out for him because his answer to things is, my manager isn't here, I can't call my manager because he doesn't have a phone number you have to email him, but then throws the managers business card in my face which has two numbers for the manager. Then when I asked what his name was he said "I'm not giving you my name, this is your problem" like I cannot even tell you how rude this kid was. He honestly should be fired and never work in customer service again. DO NOT STAY HERE. There are a lot of other better hotels with really good customer service and not some punk working the front desk. Update: When we finally got in our room, it smelled like smoke in our bathroom so bad. We let the people at the front desk know about it right away so we don't get blamed for it. He (different from my friend above) was very willing to be nice and helpful to my girlfriend and was like oh when you come back we'll put you in a different room... came back, he then had changed his tone and was like yeah we're not giving you a different room. Engineering will have to figure out the smoke smell. The manager Michael Ward was supposed to give us half our deposit back last night but that still hasn't happened. He said he'd come in this morning and make things right and given his responses to the rest of these posts, I doubt that will happen. I wonder if the big wigs for this hotel know what kind of employees they have running this place. When we went down to the front desk to tell them about the smoke, there was a guy checking in and I kid you not, he was on the phone with someone because of the hidden fees and said "I read your reviews, I know I'm not the only one complaining about these fees, this is ridiculous. Jerome/Jermaine was nice to him though unlike he was to me. Maybe it's because I'm a woman, or a white woman... or maybe he was so nice to me because I'm a gay white woman with a black girlfriend... or maybe it was because I'm a veteran. Not sure which one. But there was clear discrimination going on here with how I was treated from the jump.

Briana C

1/5

30 Dec, 2023

I would give this place zero stars if I could! DO NOT STAY HERE!! PLEASE LISTEN TO THE REVIEWS!! Avoid this place!!! From the start of my stay on my very first tip to Chicago this hotel left a sour taste. The rooms are basic. The bar was closed the entire time I was there. The customer service was almost nonexistent. The manager was unprofessional and was ill dressed. I had to dispute charges on my credit card because they overcharged me for the resort fee and there WERE NO AMENITIES!!! It's just a tactic to get more money from you to keep you in business. The sign said the amenities included a certain list of things for $50 per night (see photo) and my credit card was ran for $177. I stayed here in June 2023 for two nights... somehow I am now disputing charges they charged me a couple days ago in December 2023. I called to talk to them about it and as expected they hung up on me sever times now I have to get a new credit card. I LAST STAYED THERE IN JUNE!!! I wish I had NEVER EVER STAYED HERE! AVOID THIS PLACE!! They are credit card frauds!!!

Michael Paige

4/5

20 Nov, 2023

Beautiful room and hotel. Staff was wonderful. Location was decent. The gym was nice the free coffee was nice. A continental breakfast would have been nice considering I ended up paying $194 for one night. Just make sure u read all the stuff when u book the room. I paid $114 for the room. Then was told in an email that I would have to pay $50 for resort fee and $13 service fee…okay it’s Chicago I get it. But when it was all said and done I got charged a total of $80 in fees. A little annoying because I’m not sure if that’s from tax or what. But just be careful and read and ask questions because all the extra fees are very sneaky. I also had to put down a $125 deposit. Only on card.

Jason Lenox

5/5

24 Jan, 2024

Sabel Hargrove

1/5

11 Nov, 2023

Briana C

1/5

30 Dec, 2023

Michael Paige

4/5

20 Nov, 2023

Deandra Evans

1/5

25 Jan, 2024

Someone explain to me how I paid more in fees than I did for my actual stay ….i feel ripped off a $200 stay compiled with fees turned into $450 and the deposit isn’t even included… if you booked this hotel … I’m sorry…. And if you are looking into booking I would suggest looking for another place 😮‍💨😔DO NOT GET RIPPED OFF LIKE I DID

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.