The City 1309 N

4.6/5(434 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

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About hotel

Welcome to The City 1309 N, a luxurious aparthotel in the heart of Playa del Carmen, Mexico. Situated in Downtown Playa del Carmen, our hotel offers a unique blend of modern sophistication and historic charm, making it the ideal destination for discerning travelers. The architectural elegance and interior design of The City 1309 N set it apart from other accommodations in the area, with lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury. Located at Av Constituyentes y Av 25, Gonzalo Guerrero, QROO77710, Mexico, our central location provides easy access to Quinta Avenida, Playa del Carmen Main Beach, and a myriad of local attractions. Whether you're seeking relaxation or productivity, The City 1309 N caters to all your needs. Step into one of our air-conditioned apartments, featuring a fully-equipped kitchen, private balcony, and modern amenities such as complimentary wireless Internet access and a flat-screen television. Housekeeping services are provided on request to ensure a comfortable stay. Indulge in a pampering session at our full-service spa, take a dip in the outdoor pool, or work up a sweat at the fitness center. Our concierge services are available to assist with any additional requests, and free self-parking is provided for your convenience. Treat your taste buds to a satisfying meal at our on-site restaurant, and unwind with a drink at the bar/lounge. The City 1309 N offers a range of accommodations, from luxurious suites to spacious rooms with breathtaking views, ensuring a memorable stay for every guest. Immerse yourself in the local culture and explore nearby attractions such as Quinta Alegría Shopping Mall, Nuestra Senora del Carmen Catholic Church, and Mamitas Beach. With Cancun Intl. Airport just a short drive away, getting to The City 1309 N is a breeze. Book The City 1309 N online today and experience unparalleled hospitality, personalized service, and a truly unforgettable stay in Playa del Carmen..

Highlights

• Well Situated in Downtown Playa del Carmen, just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. • Close proximity to popular attractions such as Quinta Alegría Shopping Mall, Nuestra Senora del Carmen Catholic Church, and Mario Villanueva Stadium Madrid. • Easy access to Cozumel Intl. Airport (CZM) at 35.4 km and Cancun Intl. Airport (CUN) at 55.4 km for seamless travel arrangements. • Comfortable air-conditioned apartments with a fully equipped kitchen, private balcony, and modern amenities including complimentary Wi-Fi and flat-screen TV. • Relax and rejuvenate at the full-service spa, take a dip in the outdoor pool, or stay active at the fitness center. • Enjoy personalized concierge services, complimentary Wi-Fi, and free self-parking for added convenience during your stay. • Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar/lounge. • Explore nearby attractions like Mamitas Beach, Central Square, and 3D Museum of Wonders for a memorable vacation experience. • Elevator access and a 24-hour front desk ensure a hassle-free stay for both leisure and business travelers. • Immerse yourself in the vibrant culture and beauty of Playa del Carmen with easy access to the city's top landmarks and entertainment options.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Accessible parking

Concierge desk

Children's Pool

BBQ/Picnic area

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Accessible parking

Concierge desk

Activities

Children's Pool

BBQ/Picnic area

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 500 per stay.

We have included all charges provided to us by the property. . This property charges consumption-based electricity fees of USD 0.30 per k.

W for use over 20 k.

W per day.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 500 per stay.

We have included all charges provided to us by the property. . This property charges consumption-based electricity fees of USD 0.30 per k.

W for use over 20 k.

W per day.

Pet Policy

Pets not allowed.

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Amenities

Location

Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

4.6/5

434 Ratings

Jimbo Lesjak

5/5

24 Nov, 2023

Katina went above and beyond the Call of Duty from arranging transportation from and to the airport. The drivers were awesome. Even though our trip was cut short do to my disability we felt relaxed at the cozy condo. Great layout for family and couples. Can't wait to visit again and take advantage of the extras .

Sudheer Peruri

5/5

26 Nov, 2023

This is one of the best hotels in Playa del Carmen for 2 people. The beach and downtown is a 15min walk. There is a rooftop swimming pool with a bar to hangout at night. This hotel is located opposite Mega Soriana.

Lea Skywalker

5/5

18 Jun, 2023

This place is an excellent idea to a short or long stay in Playa. It has Pool and a rooftop with another pool, the apartments are very nice, it’s in the city center close to everything. Gym, sauna, restaurant, it has everything that you’d need

Jimbo Lesjak

5/5

24 Nov, 2023

Sudheer Peruri

5/5

26 Nov, 2023

Lea Skywalker

5/5

18 Jun, 2023

MJ Tullo

1/5

24 Nov, 2023

Don't try to live here if you like to listen to dance, music or talk to people on the phone. The security staff will harrass you. Get a life.

Karen Steele

5/5

4 Dec, 2022

The City Condos was central to every thing! It was a pleasure to stay here, from the front desk staff greeting you as you leave or come back, to the pool being perfect, to the mini food bar. We enjoyed the breakfast and the fresh fruit and juice! Will definitely stay here again if we ever return to visit!❤️

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.