The Concord Hotel And Suites

4.4/5(2.63K Reviews) rating

4 Star Hotel

1/98

About hotel

Escape to the vibrant Parklands district of Nairobi and indulge in a luxurious 4.5-star getaway at The Concord Hotel And Suites. With 86 spacious guestrooms, equipped with modern amenities like LED televisions and complimentary Wi-Fi, our hotel offers affordable accommodations suitable for a variety of people. Unwind and recharge at our exclusive state-of-the-art health club, indoor pool, and rejuvenating spa tub. For a delectable dining experience, our on-site restaurant awaits, or grab a drink and relax at our stylish bar. Seeking a little pampering? Our hotel offers personalized concierge services and an indulgent spa for the ultimate relaxation. Located at 31, Wangapala Road49434, Kenya, The Concord Hotel And Suites is conveniently situated near popular attractions like Diamond Plaza II and The Sarit Centre. Take advantage of our area shuttle and explore nearby gems such as Nairobi National Museum, University of Nairobi, and Central Park. Start your day right with our tantalizing buffet breakfast, available daily. Keep up with work using our business center or enjoy stress-free travels with our dry cleaning services, ideal for business travelers. Our prime location makes for hassle-free travel, with Jomo Kenyatta International Airport just 21.4 km away and Nairobi Airport only 9.8 km away. Plus, take advantage of complimentary valet parking for our valued guests. Experience the ultimate blend of style, comfort, and convenience at The Concord Hotel And Suites. Our hotel offers affordable room prices and can be conveniently booked online. Discover the intricately curated details of our luxurious escape - book your stay today.

Highlights

• Convenient location in Nairobi's Parklands area • Luxurious 4.5-star hotel with 86 well-appointed guestrooms • Easy access to Diamond Plaza II and The Sarit Centre (both within 0.6-2.3 km) • Close proximity (1.1-2.8 km) to Aga Khan University Hospital, Westgate Shopping Mall, and Nairobi National Museum • Within 3.5 km of University of Nairobi, UNHCR Kenya, and Kenya National Theatre • Relax in an indoor pool and spa tub, or stay active at the on-site health club • Complimentary Wi-Fi and wired internet access available • Business amenities, including a business center and dry cleaning services • Delicious dining options at the on-site restaurant and bar/lounge • Airport shuttle (available 24 hours) and free valet parking for convenience • Suitable for both casual and business travelers seeking comfort and convenience in Nairobi.

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Swimming Pool

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Indoor pool

Sauna

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Swimming Pool

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

₹6,107

₹8,737

30% OFF

+ ₹1,305 taxes / night

Earn 74 Reward Points

Flat ₹1,058.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹6,107

₹8,737

30% OFF

+ ₹1,305 taxes / night

Update Price

Earn 74 Reward Points

Flat ₹1,058.88 off included with coupon INTSTAY

Amenities

Location

Fifth Parklands Ave, Nairobi, 49434

View on Maps

Ratings & Reviews

4.4/5

2.63K Ratings

Chris Hanlin

3/5

6 May, 2023

Lovely hotel and welcoming staff. Modern large clean rooms which are well appointed. Unfortunately from 10pm through to 7am there was loud music to be heard from a nearby night club - not sure if this is an everyday occurrence but certainly it's not conducive to a good night's sleep. Such a shame as everything else about the hotel was excellent.

Dr Swapnil Mate

4/5

30 Jun, 2023

The hotel is about 20-25 min drive from the airport, staff is courteous enough to help you with all ur needs. Room was spacious, comfy, clean with all the amenities, steam n sauna services are free. They have 24 hrs restaurant., Chinese food on the first floor is praised by many, the food was indeed delicious

Tariqllp ppl . Khalil

3/5

8 Aug, 2023

I stayed at Concord hotel in first week of July for whole week. Overall stay was ok. Hotel staff was courteous, helpful and friendly. Breakfast was good with some choices. I have few issues during my stay *Bathroom has cockroaches and I did complain to front desk and even showed the pictures, nothing done. * Door latch was broken told the front desk nothing happened. * Room has too much construction noise from across the street (I think it's beyond their control) I don't consider this hotel as 4/5 star considering the amount a person pays. I hope they should listen to guests to improve their services.

Annette Archie - Acheampong

4/5

31 May, 2023

✅ Good variety for breakfast but ensure to arrive well before closing time ✅ Lovely city view from penthouse floor ✅ Room and bathroom are very spacious and clean ✅ Excellent customer service ✅ Excellent amenities (sauna, gym and swimming pool) ✅ Good security ✅ Good location with nearby supermarkets ❌ under-bedding sheet was stained ❌ unfriendly communication from an Indian guest towards black Kenyan staff ❌ for a 5* hotel the exterior and parts of the interior of the building was not as modern as expected

Chris Hanlin

3/5

6 May, 2023

Dr Swapnil Mate

4/5

30 Jun, 2023

Tariqllp ppl . Khalil

3/5

8 Aug, 2023

Lena Wanjiku

5/5

12 Sep, 2023

Loved the hotel,was there for Valentine's special weekend and it was great. They upgraded our room and I totally loved it.

Annette Archie - Acheampong

4/5

31 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.