The FRAME Hotel

4.6/5(172 Reviews) rating

4 Star Hotel locationPin

Florence, Tuscany

1/80

About hotel

Discover the perfect combination of contemporary luxury and prime location at The FRAME Hotel in charming Florence, Italy. Nestled in the heart of the historic city, just steps away from the top hotspots, our 4-star hotel guarantees an unparalleled experience. Spoil yourself with the affordable yet refined accommodations of our 24 air-conditioned rooms, each exuding elegant design and equipped with state-of-the-art amenities like Smart TVs and complimentary high-speed Wi-Fi. Enjoy a refreshing drink in our stylish bar and lounge or treat yourself to the delectable options at our on-site coffee shop or through convenient room service. Our dedicated staff is available 24/7 at the front desk, offering exceptional concierge services and efficient dry cleaning/laundry services to cater to your every need. Need to travel to and from Florence Airport? Our roundtrip shuttle, located just 4.3 miles away, makes it effortless. Conveniently situated within walking distance of renowned attractions like the Galileo Museum, the Institute and Museum of the History of Science, and the stunning Cathedral of Santa Maria del Fiore, our hotel makes the perfect home base for exploring the treasures of Florence. Immerse yourself in the city's rich history and culture by visiting nearby sites such as Palazzo Antinori and the Florence Baptistery. Kick off your mornings with a delicious and extensive breakfast spread, available daily, before embarking on your adventure in Florence. Let The FRAME Hotel be your haven in this enchanting city. Book your stay now and experience the best of Florence at competitive The FRAME Hotel room prices. Book The FRAME Hotel Online to secure your reservation at Via Panzani 2, Duomo, FI50123 Florence, Italy.

Highlights

• Centrally located 4-star hotel steps away from Historic Center - Downtown and a short walk to Cathedral of Santa Maria del Fiore • Stylish and comfortable rooms with modern amenities including air conditioning and complimentary WiFi • Easy access to top attractions such as Ponte Vecchio and Uffizi Gallery within 1 kilometer distance • Ideal for both casual and business travelers with a variety of room options to suit different budgets • Conveniently located near major transport hubs - only 6.9 kilometers from Florence Airport and 0.3 kilometers from the railway station • Enjoy concierge services and complimentary WiFi during your stay • Business amenities include laundry services, 24-hour front desk, and multilingual staff • Start your day with a delicious buffet breakfast at the hotel's coffee shop/cafe • End your day with a drink at the bar/lounge before returning to your comfortable room • Perfect location for exploring Galileo Museum and other nearby attractions such as the Florence Baptistery and Strozzi Palace.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Vending machines

Concierge desk

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Vending machines

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-out is available.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

₹10,947

₹15,099

27% OFF

+ ₹1,285 taxes / night

Earn 122 Reward Points

Flat ₹1,747.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,947

₹15,099

27% OFF

+ ₹1,285 taxes / night

Update Price

Earn 122 Reward Points

Flat ₹1,747.50 off included with coupon INTSTAY

Amenities

Location

Via Panzani, Florence, Tuscany, 50123

View on Maps

Ratings & Reviews

4.6/5

172 Ratings

Jarah E

5/5

31 Dec, 2023

I stay in this hotel last January and it is in the heart of Florence. The hotel staff were extremely friendly and helpful. The rooms were clean and good, but very small as you know hotel always small in old cities. We had a suite which gave us a bit more room. Because it’s great hotel and nearby everything in Florence, I am going to stay in this hotel again in my next visit in January.

Robert Lomison

4/5

12 Oct, 2023

A contemporary hotel in the heart of Florence. The hotel staff was extremely friendly and helpful. The rooms were clean and well appointed but very small. We had a suite which gave us a bit more room but nothing like you expect when you hear the word suite. Breakfast was a bit underwhelming and maybe it’s because this is week four of similar type breakfast being offered at the previous hotels.

Jordan Business

5/5

27 Oct, 2023

This is by far the best hotel in Florence. The customer service is truly unbelievable. Giacommo and Daniel are amazing. I would ONLY recommend this hotel! It also has some amazing history (our room was where the Mona Lisa was hidden after it was stolen from the Louvre!). Again, best hotel, good prices and nicest people you will encounter in Italy

Joseph Ogden

5/5

2 Jan, 2024

This is a spectacular boutique hotel with only 24 rooms! The room design is great and each room is unique. This modern furnishing and contemporary art only add to the vibe. The staff was very friendly and helpful. The location is perfect -- an easy 5 min. walk to the train station and duomo. A great base for exploring Renaissance Florence.This was an amazing find. I would recommend the property to anyone. Plus, it's where the original Mona Lisa was hiden after it was stolen from the Louve in the early 1900s. The story of the heist lives on in this fun property.

Sunny G.

5/5

6 Sep, 2023

Would definitely stay there again...great service from the staff, perfect location Edit.. So after we stayed, I had asked to book a room for my three daughters. They were so impressed; they mentioned that the front staff and Giacomo treated them incredibly. This is clearly an example of someone that takes pride in their facility and work. I would definitely stay here again, actually already lining up trip in the spring. Thank you to all.

Jarah E

5/5

31 Dec, 2023

Robert Lomison

4/5

12 Oct, 2023

Jordan Business

5/5

27 Oct, 2023

Joseph Ogden

5/5

2 Jan, 2024

Sunny G.

5/5

6 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.