The Garden Suites

4.5/5(50 Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

119

1/119

About hotel

Experience the ultimate getaway in Madrid at The Garden Suites. With a prime location at Calle de los Jardines 2, Madrid28013, Spain, our 4-star aparthotel offers luxury and personalized services at affordable prices. Our central location makes it the perfect starting point to explore the enchanting city, just a stone's throw away from the iconic Gran Via Street and a mere 3-minute walk from the vibrant Puerta del Sol. Choose from one of our 4 uniquely decorated guestrooms, each equipped with a top-notch kitchen featuring a fridge and stovetop. Unwind in front of the 55-inch Smart TV or stay connected with the world using our free Wi-Fi. Our rooms also include laptop-friendly safes and desks, with housekeeping available upon request for a seamless stay. Step outside and immerse yourself in the lively atmosphere of Madrid. Discover top attractions like the Casino Gran Via and Preciados Street, just a short stroll away. Don't miss out on iconic landmarks such as El Oso y el Madrono, Fnac, and Plaza de Callao, all within 1 kilometer of your hotel. With public transportation nearby, including a short 16.2-kilometer distance from Adolfo Suarez Madrid-Barajas Airport, you'll have easy access to the city's highlights. After a day of adventure, relax and take in stunning city views from our rooftop terrace. Stay connected with loved ones using free Wi-Fi or take advantage of our other amenities, such as luggage storage and laundry facilities. For business travelers, a safe deposit box is available at the front desk for added convenience. Book The Garden Suites online and discover the perfect blend of luxury, comfort, and affordability in Madrid.

Highlights

• Centrally located near Gran Via Street • Steps away from Puerta del Sol • Walking distance to Plaza Mayor and Royal Palace of Madrid • Individually decorated guestrooms with kitchenette and Smart TV • Complimentary Wi-Fi in all rooms • Rooftop terrace with views of the city • Close proximity to popular tourist attractions such as El Oso y el Madrono and Fnac • Within 0.2 km from Preciados Street and Casino Gran Via • Easy access to transportation hubs - 16.2 km from Adolfo Suarez Madrid-Barajas Airport and close to train stations • Suitable for both casual and business travelers • On-site amenities include concierge services, laundry facilities, and luggage storage • Range of options available - luxury, boutique, and budget accommodations.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Concierge desk

Bicycle rentals

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Concierge desk

Bicycle rentals

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: EUR 500 per accommodation.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

The front desk is open daily from 9:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Calle Montera 32 (Tours & Tickets Civitatis)]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: EUR 500 per accommodation.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Pet Policy

Pets not allowed.

₹13,632

₹18,752

27% OFF

+ ₹1,593 taxes / night

Earn 152 Reward Points

Flat ₹2,175.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,632

₹18,752

27% OFF

+ ₹1,593 taxes / night

Update Price

Earn 152 Reward Points

Flat ₹2,175.00 off included with coupon INTSTAY

Amenities

Location

Jardines, Madrid, Community of Madrid, 28013

View on Maps

Ratings & Reviews

4.5/5

50 Ratings

Niall Flint

2/5

30 Jan, 2024

Hello I refer to my stay at your apartment whereby we checked in on 15/01/24. Firstly i would like to point out the two faults we noticed straight away (melted plug socket caused by the kettle plug and the door handle falling apart from the inside) Secondly, upon coming back to our apartment after spending the evening in Madrid, we found that we were unable to enter the building due to the key cards no longer working. Could not get in contact with anyone from the apartment with also the emergency contact not picking up either. We waited outside until 6am before we were able to access the apartment, during which time one of our party was pick pocketed. The managers then did finally get in contact after we questioned for a refund in which they said we could have a full refund but only if we removed our low score rating on Expedia. Says it all about the integrity of this place. Shame as potential to be great. Niall

Jami Hamilton

4/5

20 Aug, 2023

The hotel is small but beautiful. The room was sleek and modern. It looked like it came out of a magazine. The location was amazing as it was in the center of Madrid. Almost every museum and major attraction in Madrid was less than a 20 minute walk from the hotel. It’s right next to 2 Metro stations and Puerta del Sol, a major attraction and plaza area. Every floor is dedicated to just one room which is nice. The hotel also included access to free laundry and a free rooftop open air deck which is great. I’m mainly knocking off one star because of the constant noise from the street. Due to its location opposite a beer hall, there are nonstop people from 11 AM-5 AM the next morning hanging out outside. It got extremely noisy especially during the late night hours which made it hard to get some sleep. I also didn’t like how the customers at the beer hall would sit on the narrow stoop outside the hotel and block the doorway to the hotel. Lastly, one of the televisions in the room didn’t work right and was not fixed during my visit. But the pros definitely outweigh the cons. It’s a great hotel to stay at for a first time visitor to Madrid.

Roman Fuenmayor

5/5

4 Dec, 2023

Amazing location and amazing interior, very luxurious and great value for money. The only downside is that you won't have a quiet night as the area is quite busy at night during the weekend

Niall Flint

2/5

30 Jan, 2024

Jami Hamilton

4/5

20 Aug, 2023

Roman Fuenmayor

5/5

4 Dec, 2023

Amazing location and amazing interior, very luxurious and great value for money. The only downside is that you won't have a quiet night as the area is quite busy at night during the weekend

Adi Yeet

5/5

22 Nov, 2023

The entire hotel is really nice and really beautiful but the only minus point is that the Wi-Fi is not good

MSG MSG

5/5

6 Mar, 2022

We spent a weekend in Madrid and we loved the apartment. Very good treatment of the staff and a very sustainable building with the vertical garden. We will be back

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.