The Guesthouse by the Hey Hotel

3.9/5(519 Reviews) rating

3 Star Hotel locationPin

Interlaken, Canton of Bern

The Guesthouse by the Hey Hotel breakfast_area

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About hotel

Welcome to The Hey Hotel Guest House, a luxurious and sophisticated retreat in the heart of Interlaken, Switzerland. Centrally located within a 10-minute drive of Lake Brienz and Hoeheweg, this exquisite hotel offers a perfect blend of modern elegance and historic charm that sets it apart as an ideal destination for discerning travelers. With 60 beautifully appointed guestrooms, each designed to provide the utmost comfort and style, The Hey Hotel Guest House promises a truly unforgettable stay. From lavish furnishings to stunning art collections, every detail exudes a sense of luxury and sophistication. The hotel's prime location offers easy access to iconic landmarks such as Mystery Rooms and Lake Thun, ensuring that guests can immerse themselves in the local culture and attractions. Whether you're seeking relaxation or productivity, The Hey Hotel Guest House caters to all your needs with state-of-the-art amenities including a spa and wellness center, exquisite dining options, and personalized service that exceeds expectations. Indulge in a satisfying meal at the on-site restaurant, or unwind with your favorite drink at the bar/lounge. Buffet breakfasts are available daily, ensuring a delicious start to your day. For business travelers, the hotel offers 3 meeting rooms and convenient amenities such as complimentary wireless Internet access, ski storage, and tour/ticket assistance. Guest testimonials rave about the exceptional hospitality and personalized service that leave a lasting impression on every visitor. To book your stay at The Hey Hotel Guest House, simply visit our website and explore our room prices and availability. Experience the epitome of luxury and comfort at The Hey Hotel Guest House, where every moment is crafted to perfection..

Highlights

• Centrally located in Interlaken, within a 10-minute drive of Lake Brienz and Hoeheweg • Close proximity to attractions such as Hoeheweg, Kletterhalle Interlaken, and Kunsthaus Interlaken • Easy access to Alpine Garden, Interlaken Casino, and Mystery Rooms • Conveniently located near Bodelibad, Tell-Spiele, and Interlaken Ost Ferry Terminal • Within reach of Seilpark Interlaken, Lake Thun, and Lake Brienz for outdoor activities • Short distance to Burgseeli, Skydive Interlaken, and Jungfrau Park for leisure options • Nearest major airport is Bern (BRN-Belp) at 51 km for easy travel connections • 60 guestrooms with complimentary wireless Internet access and free local calls • Amenities include ski storage, tour/ticket assistance, and a 24-hour front desk • Business amenities feature 3 meeting rooms, luggage storage, and a safe deposit box • On-site restaurant and bar/lounge for dining and drinks • Buffet breakfast available daily for a fee • Well-situated within a 10-minute drive from the airport and railway station • Luxurious suites with panoramic city views available for guests • State-of-the-art spa, outdoor pool, and 24-hour fitness center on-site • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Exclusive spa services, personalized concierge assistance, and scenic views offered • Sustainable practices in place to cater to environmentally conscious travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Shopping mall

Hiking

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Shopping mall

Activities

Hiking

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CHF 100 per accommodation, per stay.

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. . A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age..

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

Parking height restrictions apply..

The check-in location differs from the property location. Check-in location: [Höheweg 7, 3800 Interlaken]. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CHF 100 per accommodation, per stay.

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

Parking height restrictions apply..

The check-in location differs from the property location. Check-in location: [Höheweg 7, 3800 Interlaken]. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹14,445

₹18,464

22% OFF

+ ₹856 taxes / night

Earn 153 Reward Points

Flat ₹2,185.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹14,445

₹18,464

22% OFF

+ ₹856 taxes / night

Update Price

Earn 153 Reward Points

Flat ₹2,185.88 off included with coupon INTSTAY

Amenities

Location

H�heweg, Interlaken, Canton of Bern, 3800

View on Maps

Ratings & Reviews

3.9/5

519 Ratings

Erica Coe

5/5

25 Dec, 2023

The Hey Hotel was part of our package booked by Rail Booker's. My husband and I were pleasantly surprised as the hotel is in a perfect location in Interlaken. It was clean, comfortable and we had a balcony overlooking the main street. We only stayed 2 nights but had a wonderful experience. The breakfast buffet had a huge selection and was great. The staff were all super friendly and helpful. We would definitely return another time if we get to come back. Thank you!

Jacky Bourke

4/5

6 Jan, 2024

We stayed here mid December as part of a group tour. Great Location however the standout for us was the service. Our original room has lower ceilings in parts due to roof space. Being taller, I kept hitting my head so we spoke with reception who moved us to another room (as it turned out we were moved into the honeymooners suite which was very spacious and no ceiling height issues). Throughout the entire stay (3 nights) the team at Hey! were super friendly and helpful.

Blake Guidry

4/5

27 Jan, 2024

The best perk about this hotel is its location. It is really close to a lot of restaurants and conveniently located between both train stations. The hotel itself was very nice, and staff were all great. Only downside is that the rooms a really small / cramped.

Trevor Daugherty

1/5

30 Sep, 2023

My wife and I booked Hey Guest House for 3 nights, for our honeymoon. The pictures looked nice online. We showed up, got the keys and checked in. First thing I noticed was the horrible smell as soon as we walked into the room. I opened the window and noticed a bunch of cigarette butts below the window. Mystery solved, cigarettes and cheap air freshener. As my headache starts to grow, I walk into the smallest bathroom you can imagine. The bathtub was stained and there was hair in the tub from the last guests. At this point we go to grab our things off the bed to talk to the front desk and realize that our backpack was sitting on a disgusting stain on the comforter. We go speak with the front desk and not only were they rude and condescending, they told us they would not offer a refund (because it was not 3 days prior to the booking) and that they would only offer us another room if we gave them an additional $250 A NIGHT!! Absolutely do not stay here. You can stay at the local crack motel for a fraction of the price and get the same quality as this horrid hotel. Hey Guest House, you are a garbage stain on the memory of our honeymoon, and I will tell anyone that will listen, that you are the worst hotel I have ever visited.

Erica Coe

5/5

25 Dec, 2023

Jacky Bourke

4/5

6 Jan, 2024

Blake Guidry

4/5

27 Jan, 2024

josephine lim

5/5

18 Jan, 2024

It’s a nice hotel with really friendly and helpful staff. They are very prompt in answering emails specially if you have concerns or queries about your bookings, things you might have left, and other matters concerning your stay. A thumbs up for all their staff. Again thank you.

Trevor Daugherty

1/5

30 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.