The Hiramatsu Hotels & Resorts Sengokuhara

4.6/5(163 Reviews) rating

4 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

The Hiramatsu Hotels & Resorts Sengokuhara entrance

162

1/162

About hotel

Nestled amidst the serene and stunning Hakone Mountains lies the exceptional Hiramatsu Hotels & Resorts Sengokuhara. Escape the hustle and bustle of the city and find solace in this 4.5-star hotel that offers a lavish retreat for those seeking peace and revitalization. Conveniently located near popular tourist spots, it's the perfect choice for wanderers looking for a plethora of sights to see. This luxurious hotel boasts 20 opulent guestrooms, each adorned with unique décor and modern amenities. Unwind and take in the mesmerizing views of the magnificent nature from the comfort of your room. Indulge in a rejuvenating experience with separate bathtubs and showers in the private bathrooms, as well as refreshing spring water baths and upscale designer toiletries. For the ultimate pampering experience, the hotel offers an array of spa treatments and facials, along with access to its natural hot springs and state-of-the-art fitness center. Stay connected with complimentary Wi-Fi and let the friendly concierge team assist you with anything you may need. For the food lovers, the hotel's renowned on-site restaurant serves up mouth-watering local and international cuisine. Whether dining in or opting for room service during select hours, you are guaranteed a delightful culinary experience. And don't forget the complimentary English breakfast served every day, the perfect start to a fulfilling day. Nestled in the mountain oasis, The Hiramatsu Hotels & Resorts Sengokuhara is a luxurious haven of tranquility and opulence. With its prime location, enchanting amenities, and exceptional service, this hotel guarantees a memorable and cozy stay for all its guests. Conveniently accessible from both Haneda and Narita International airports, it's the perfect home base for exploring the natural beauty and cultural attractions of Hakone.

Highlights

• Located in Hakone, a mountainous area known for its scenic views • Conveniently close to the Sengokuhara Onsen and Daihakone Country Club • Individually decorated guestrooms with luxury amenities and free WiFi • Relax with body treatments and facials, or stay active at the fitness center • Multiple tourist attractions within a few kilometers, including hot springs and museums • Only 2.7 km from Ōwakudani, a popular volcanic valley with natural hot springs • Just a short drive (4.2 km) from the Pola Museum of Art, featuring a diverse collection • Easy airport access with Haneda Airport at 107.8 km and Narita Intl. Airport at 177.6 km • Enjoy a complimentary English breakfast on weekdays and weekends • Perfect for both casual and business travelers with various amenities and services available.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

Terrace

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

Terrace

Concierge desk

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Hot springs access available from 3:00 PM to 11:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Hot springs access available from 3:00 PM to 11:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹83,838

₹92,433

9% OFF

+ ₹8,092 taxes / night

Earn 919 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

872 sq.ft (81.01 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Refrigerator

Minibar

Safe

Desk

Free toiletries

Room Service

Adapter

Blackout Curtains

Private bath or shower

Housekeeping - daily

Air conditioning

Newspaper

Coffee machine

Bidet

Body soap

Shampoo

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹83,838

₹92,433

9% OFF

+ ₹8,092 taxes / night

Update Price

Earn 919 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Kunigami District, Hakone, Kanagawa (prefecture), 250-0631

View on Maps

Ratings & Reviews

4.6/5

163 Ratings

Rakuto Furutani

5/5

2 Aug, 2023

My stay was extended for 3 days because of the 3rd largest typhoon in the history. But I’ve truly impressed kindness and hospitality of all staffs while this unprecedented time. Dinner is not only just delicious but also delighted our eyes. Definitely will come again.

Jay C1

5/5

24 Sep, 2022

If you want luxurious accommodation (including a jetted outdoor bathtub on a beautiful balcony that catches the sunrise) overlooking the Okinawa sea, fantastic in-house cuisine incorporating Japanese and French ideas, impeccable and unobtrusive service... and if you don't really care about doing more sightseeing than just wandering along a rocky beach and picking seashells and looking at crabs and fish in rock pools, this is the place for you. It pretty much defines a getaway. But it really puts the away in getaway... unless you have your own car and an indefatigable appetite for not spending time in the lap of luxury that you just paid for, there's not really much to do in the vicinity. The beach right outside is not for swimming unless you're a turtle coming in to lay eggs (which apparently happens in the season!) but there is a traditional sandy beach close by, although that seems to be mostly for water sports. I saw some kayakers and some power boaters but no swimmers. I didn't come here to do stuff but to just look at and listen to the sea, and be pampered on the ground. And that explains my five stars for location... It's not a great location in the sense that most people would understand, although everything else about the property is objectively top-notch. As it is, I absolutely love it and I'm planning to be back here again.

Eric Lam

5/5

18 Mar, 2020

We had a wonderful time staying in this hotel with super friendly staffs and highly professionally services. We happened to stay six nights in this resort with an extra night due to the typhoon but the hotel just charged a portion of the original cost for hat extra night as they know we can not go anywhere. The staffs served us free lunch and provided us refill of amenities under super windy condition and that really warmed us. We stayed at the villa suite with separate living and dinning room. Every morning the staffs would prepare our breakfast at the dinning room with different styles such as western and Japanese alternatively. This is a small luxury hotel with only 20 some rooms as I remembered. We happened to tried the Italian restaurant at that night of the typhoon and the food is up to the standard for a decent quality restaurant. The pool inside our villa is nice to have fun with the kids and the big hotel pool is good too. The location of the hotel is a bit remote and quite a drive from the downtown. However, it is quite near the famous aquarium. The ocean view is excellent but the beach down the cliff looks dirty from a distance, so we didn't bother to get to it. Overall, this is a luxury hotel come with a price, but other than the money, the service quality an hotel condition are excellent. Great for family and couple that want a quiet remote location.

Max Pedroza

5/5

1 Jul, 2021

The best hotel I’ve ever stayed at. From entering the hotel parking lot to leaving the hotel, everything was perfectly executed by the staff. My wife and I stayed here for one night, having a room that looked out onto the infinity pool and ocean. The hotel seemed as if it was just for us since we never saw other people until the breakfast time. We vowed to make it out to this hotel again when back in Okinawa. It was a perfect stay that will always have a special place in my memories.

Rakuto Furutani

5/5

2 Aug, 2023

Jay C1

5/5

24 Sep, 2022

Eric Lam

5/5

18 Mar, 2020

Max Pedroza

5/5

1 Jul, 2021

A Yagu

5/5

9 Jun, 2021

Beautiful. I wish I could give more stars. Stayed for 2 nights and It was a very pleasant and very relaxing. Foods are great, staffs are very accommodating, the view is amazing, pools, room, everything was simple but high quality. I would definitely come back.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.