The Ivens, Autograph Collection

4.6/5(357 Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

161

1/161

About hotel

Experience the ultimate in extravagance and comfort at The Ivens, Autograph Collection; a top-rated 5-star hotel tucked away in the bustling city of Lisbon. Just a short 10-minute stroll from the iconic Rossio Square and the sought-after Armazens do Chiado Mall, this luxurious hotel offers a coveted location, ideal for discovering all that the city has to offer. Each of the 87 exquisitely crafted rooms is equipped with modern amenities, including sleek flat-screen televisions and complimentary high-speed Wi-Fi, ensuring an unmatched level of opulence. Sink into plush bedding and indulge in sumptuous linens for a restful night's sleep. The private bathrooms boast stunning bathtubs or refreshing showers, along with indulgent bath amenities and cozy slippers to elevate your stay. Allow the rich culture and intriguing past of Lisbon to mesmerize you as you explore popular nearby attractions, such as the Armazens do Chiado Mall, the iconic Fernando Pessoa Statue, and the scenic views of Camões Square. The hotel also provides effortless access to the Santa Justa Elevator, Carmo Convent, and the renowned Fado in Chiado. After a day of discovering the city's charms, indulge your taste buds with delicious Italian cuisine at Barra, one of the two exceptional restaurants located on-site. Unwind with a refreshing cocktail at the bar/lounge or take advantage of 24-hour room service for added convenience. For business travelers, the hotel offers convenient bellhop services and an array of amenities, including complimentary newspapers and dry cleaning services. Valet parking is also available to make your stay even more effortless. Whether for business or pleasure, The Ivens, Autograph Collection offers affordable accommodations suitable for a variety of people in the heart of Lisbon. Book The Ivens, Autograph Collection room prices online now and immerse yourself in the best this vibrant city has to offer. Don't wait to experience the ultimate in luxury and convenience at our hotel, located at Rua Capelo 51200-224, Portugal.

Highlights

• 5-star luxury hotel with 87 air-conditioned rooms • Within walking distance of popular attractions like Rossio Square and Armazens do Chiado Mall • 0.5 km from Commerce Square and 1.5 km from Castle of São Jorge • Complimentary Wi-Fi and flat-screen TVs in every room • Italian restaurant on-site, plus 24-hour room service and bar • Bellhop services and valet parking available • 10-minute drive from Humberto Delgado Airport (LIS) • 24-hour front desk and dry cleaning/laundry services • Great option for both casual and business travelers • Smoke-free hotel

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹61,156

₹66,530

8% OFF

+ ₹4,122 taxes / night

Earn 652 Reward Points

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OPTION 1

Partial Refundable

₹61,156

₹66,530

8% OFF

+ ₹4,122 taxes / night

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Earn 652 Reward Points

Amenities

Location

Capelo, Lisbon, Lisboa Region, 1200-224

View on Maps

Ratings & Reviews

4.6/5

357 Ratings

Shailendra Singh Rajora

5/5

11 Jan, 2024

This is a wonderful hotel with just everything about it being perfect. The moment we set foot in this hotel we felt the magnificence. The check-in was smooth and the rooms are gorgeous. The restaurant’s bathroom is out-worldly and the most gorgeous bathroom (or even room) we’ve ever seen. We didn’t get a chance to have dinner here but breakfast was delicious! The hospitality of the staff was fantastic and we can’t wait to come back. Thanks Ivens!

A de Jager

5/5

23 Oct, 2023

Hotel was located perfectly in the city center, room was great. We liked the “Explorer” theme of the hotel which was nice and funny, nice touch! Rocco bar was super nice. Breakfast not special but okay. Big compliments to the staff who really tried to make us feeling welcome at our short stay. That made the difference between 4 or 5 star rating!

Silvana Karam

5/5

17 Sep, 2023

One of the most beautiful hotels we’ve stayed at! The decor and the details in every inch and corner of the hotel are truly an experience. The staff were so helpful with suggestions of where to go and Mariana went out of her way to make our stay extra special. We fell in love with the restaurant Rocco in the hotel, which has an amazing breakfast and dinner menu. The bar was probably one of the prettiest bars we’ve ever seen. Highly recommend staying here, we can’t wait to be back!

Jedrzej Kulach

4/5

8 Nov, 2023

Overall it was a very pleasant stay. Centrally located, nice staff. However, if you just want to drink a cocktail in the Bar Rocco, do not forget to book a table (yes, even for a drink), there are only a few tables for drinks only, and to be seated in the bar you have to eat dinner - weird. Something was wrong with the Eggs Royale during our stay, we ate it and got sick after eating it. One night we ordered breakfast to the room, even given the fact that we had breakfast included, we got a bill for that 50 euros (nobody told us that before placing the order).

Ellen C.

4/5

15 Sep, 2023

Lisbon was the last stop on our honeymoon. The hotel is in the perfect location and the concierge and regular hotel staff are wonderful. The room is on the smaller side, but not unexpected given it is in the heart of Lisbon. There were delightful gifts most of the nights we stayed and the room was very clean. We did have an issue with the restaurant/bar at the hotel one night but the hotel manager made everything right. Overall, it was a great experience and we would recommend this hotel for a Lisbon visit.

Shailendra Singh Rajora

5/5

11 Jan, 2024

A de Jager

5/5

23 Oct, 2023

Silvana Karam

5/5

17 Sep, 2023

Jedrzej Kulach

4/5

8 Nov, 2023

Ellen C.

4/5

15 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.