The Kensington Hotel

4.6/5(843 Reviews) rating

5 Star Hotel locationPin

London, England

176

1/176

About hotel

Step into The Kensington Hotel, where luxury and convenience merge in the heart of London. Our 5-star hotel boasts a prime location, just a short stroll away from the esteemed Natural History Museum and the Victoria and Albert Museum. Easily access the Science Museum and Royal Albert Hall for an unforgettable experience. Indulge in our 150 uniquely decorated guestrooms, each designed to ensure a chic and cozy stay. Sink into your plush bed adorned with luxurious down comforters and top-quality Egyptian cotton sheets. Stay connected with complimentary Wi-Fi and satellite TV. Refresh in our elegant bathrooms, stocked with designer bath essentials and hair dryers for your convenience. Unwind with a massage or workout at our well-equipped fitness center, or let our concierge services assist with any needs. We also offer babysitting services for our guests with children. Business travelers will appreciate our 24-hour business center and two meeting rooms, ideal for hosting any event. Satisfy your cravings at our onsite restaurant, Town House at Kensington, boasting a sleek bar lounge. For added convenience, we offer 24-hour room service. Start your day with our mouthwatering English breakfasts, available on weekdays for an affordable fee. Our hotel is easily accessible from major airports, including Gatwick, Heathrow, London City, and Luton, making it the perfect base for your travels. Experience the ultimate in luxury and modern comforts at The Kensington Hotel room prices led experience the ultimate in luxury and modern comfort at The Kensington Hotel. Book your stay with us online and discover all the wonders this vibrant city has to offer. From exquisite design to impeccable service, we guarantee a stay that will surpass your highest expectations. Stay at The Kensington Hotel, located at 109-113 Queens Gate, South Kensington, England SW7 5LR, United Kingdom. Reserve your spot today and don't miss out on the affordable accommodations suitable for a variety of people. Book The Kensington Hotel Online now and immerse yourself in the magic of London.

Highlights

• Centrally located 5-star hotel • Within 10-minute walk to Natural History Museum and Victoria and Albert Museum • Individually decorated guestrooms with plush beds and designer toiletries • Complimentary Wi-Fi and satellite TV • Variety of nearby attractions including Science Museum and Royal Albert Hall • Close to airport (18.4 km) and railway station (1 km) • Onsite massages and fitness center for relaxation • Concierge services and 24-hour business center for convenience • Onsite restaurant and bar, with 24-hour room service available • 2 meeting rooms for business events.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

₹27,873

₹33,461

17% OFF

+ ₹5,372 taxes / night

Earn 332 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹27,873

₹33,461

17% OFF

+ ₹5,372 taxes / night

Update Price

Earn 332 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Queens Gate, London, England, SW7 5LR

View on Maps

Ratings & Reviews

4.6/5

843 Ratings

Kendra Taylor

5/5

22 Dec, 2023

We stayed here Thanksgiving week, during which time the hotel decorated for Christmas. I love this hotel. The rooms were comfortable, beautifully decorated, and quiet. The location is perfect, very near the V&A and walkable to Chelsea, South Ken, most of central London. The spacious and comfortably furnished seating areas on the main floor were inviting. High recommendation.

Tim J

5/5

16 Dec, 2023

This is a lovely, luxurious hotel with great service in a good position. We were greeted by the staff warmly from the moment we arrived and all were extremely professional. The bar and sitting areas of the hotel are beautiful and decadent. Even the staircase up to the rooms was impressive with its antique paintings. Visiting in the festive period it was very cosy and Christmassy too! The room itself (standard double) was relatively small but comfortable, clean and of a high quality despite this. It's extremely convenient for the Victoria and Albert and Natural History museums and a short walk to the Albert Hall. It's not a cheap option obviously, but for London we didn't feel it was overpriced. All in all a good stay and we would return.

Tina K

5/5

28 Sep, 2023

We stayed at The Kensington Hotel for 4 days and could not have been more pleased with the hotel. The service was superb. We were treated like royalty with every need met with a high level of service. Harvey was very responsive, friendly and professional and it felt as if he truly was anticipating every single need we might have. He made sure a birthday cake was delivered to our room which was a lovely gesture. The staff at the front desk, the concierge, porters and wait staff all were friendly and so accommodating - greeting each guest like a long lost friend. The room was luxurious - the bathroom was huge! Bed was comfortable, all amenities were available. We used the laundry service and our clean clothes were hung in our closet (by Harvey of course!) when we had returned. We ate dinner at The Townhouse restaurant and had Afternoon Tea in the drawing room. Each a great experience. If you like staying in South Kensington and enjoy the luxuries of impeccable service and plush surroundings, I highly recommend The Kensington Hotel. We could not be more pleased with how we were treated by Harvey, Petronella, and the staff.

Tinks Nobelle

3/5

29 Nov, 2023

Went for Afternoon Tea for my mums birthday and was greeted by staff upon entry which was nice. Service was good but for the calibre of this hotel I expected better. The following issues arose; 1. A loud child running up & down for an excessive amount of time that was so disruptive, I had to request staff involvement. 2. Our tea came out with no milk and took so long to come the actual tea got cold. 3. We had to ask for the refil of tea. No one came to check. 4. Our waiter must have left or finished his shift but he couldn't be seen any longer, which meant no consistency in service. 5. Had to chase them down to pay as after I requested it, it never came. I saw another party had to do the same.

Kendra Taylor

5/5

22 Dec, 2023

Tim J

5/5

16 Dec, 2023

Tina K

5/5

28 Sep, 2023

Tinks Nobelle

3/5

29 Nov, 2023

Becki Burrows

2/5

10 Jan, 2024

I came here for a treat for my birthday just for food. £22 for a crab roll with fries. Sat in the lounge so was eating off our laps on a sofa. Not that comfortable. Then the waiter cleared the table and took half my fries with them when I hadn’t actually finished. At that price, pretty unacceptable. Wouldn’t bother again, bit disappointing.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.