The Lowell

4.6/5(319 Reviews) rating

5 Star Hotel locationPin

New York, New York

170

1/170

About hotel

Welcome to The Lowell – a luxurious and centrally located hotel that offers the perfect combination of affordability and indulgence. Our prime address at 28 East 63rd Street, New York10065, United States places us just a few steps away from Central Park, making it the ideal choice for travelers looking to explore the city's top attractions. Our 5-star guestrooms, uniquely designed with individual decor, offer a cozy and comfortable stay. Sink into our soft Frette Italian sheets and wrap yourself in the warmth of down comforters for a restful night's sleep. Stay connected with complimentary wired and wireless internet access, and indulge in a variety of cable programming at your leisure. With iPod docking stations available in all rooms, music lovers can enjoy their favorite tunes. Our elegant bathrooms are stocked with designer toiletries and plush towels, adding a touch of luxury to your stay. Despite being in the heart of the city, The Lowell offers a tranquil retreat for guests. Recharge at our on-site fitness center or take in stunning views from our terrace. Our attentive staff are always available to cater to your needs and provide exceptional concierge services. And for parents in need of some relaxation time, we offer on-demand babysitting services. For those on business, our 24-hour business center, complimentary wired internet, and limo/town car services ensure a smooth and productive stay. Foodies will love Pembroke Room, one of our four on-site restaurants, serving up delicious American cuisine, accompanied by a lively bar and 24-hour room service. With our prime location and exceptional services, The Lowell truly offers the best of both worlds – convenience and luxury. And with the nearest airports just minutes away, reaching our hotel has never been easier. Don't settle for less when you can have it all at The Lowell. Book The Lowell room prices online now to enjoy an unforgettable stay in the heart of New York City.

Highlights

• Centrally located 5-star hotel in New York • Within 5-minute drive to Metropolitan Museum of Art and Rockefeller Center • 74 individually decorated guestrooms with designer toiletries and Frette Italian sheets • Complimentary wired and wireless internet access • Fitness center and terrace for recreation • Easy access to popular attractions like Central Park Zoo (0.3km), Trump Tower (0.8km), and Museum of Modern Art (1.2km) • Close proximity to various hospitals and business centers • Approximately 17km from LaGuardia Airport, 35km from JFK Airport, and 29km from Newark Liberty Intl. Airport • 4 restaurants offering American cuisine and bar/lounge on-site • Additional amenities include concierge services, babysitting, 24-hour business center, and limo/town car service.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Baby Sitting / Child Services

Hiking

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹1,75,115

₹2,07,088

15% OFF

+ ₹28,647 taxes / night

Earn 2037 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹1,75,115

₹2,07,088

15% OFF

+ ₹28,647 taxes / night

Update Price

Earn 2037 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

28 E 63rd St, New York, New York, 10065

View on Maps

Ratings & Reviews

4.6/5

319 Ratings

Jack Sprat

5/5

28 Nov, 2023

Wonderful experience with a terrific staff located in a great location on the East Side which was both quiet yet close to Central Park and Madison Avenue. The two restaurants were superb. Our suite had a fireplace, facing 63rd street, a little tight for size. The staff did everything possible to make our stay incredible.

Ralph Womble

5/5

29 Jan, 2024

Outstanding staff, service and rooms. The place where they know how to do it best and keep getting better. I have stayed here for years and they have always exceeded my best recollection.

Laura Parsons

3/5

1 Jan, 2024

We were a bit disappointed by our New Year’s Eve stay at the Lowell. The hotel is gorgeous and the room was beautiful and clean, no complaints there. We loved the wood burning fireplace, that was very special. There were also some nice touches like welcome champagne and wine. That said, there were also some things that felt like we were being nickel and dimed at every turn. For example there’s a 35 dollar fee for someone to come help start a fire in the room (there’s no option to do it yourself for safety reasons). That in itself is pretty absurd and not anything I’ve encountered at other luxury hotels with in room fireplaces, but fine. We went out for about an hour and the fire was left untended so it of course died out. We called to ask if they could restart it with the wood we had purchased. Someone came up to help. We found out when looking over the bill that they charged us a SECOND 35 dollar fireplace fee for having someone restart it, which feels obnoxious when the rooms themselves are very expensive and it’s a feature of the room, plus in theory we already paid for the wood with the first fee. There were also little things like they came for turn down service at literally 5 pm when we were relaxing by the 70 dollar fire and when we said we weren’t ready right then they never came back. Not a big deal but a 5 pm turn down service or bust is not expected from a luxury hotel. We also were charged a 200 dollar pet fee which we weren’t aware of (maybe it’s hidden somewhere on the website and we missed it) and there was no bed or food bowls or anything in the room for our dog, even though we had mentioned a couple times he was coming. Again, not a huge deal, but for hotels at this price point who charge a high pet fee there is usually some gesture done to show the room was made “dog friendly”. Finally, when we got our folio there were a number of added fees (which happens with nyc hotels) but one random extra 200 dollar charge which there was no explanation for. Overall, it’s a beautiful hotel, the service is mostly friendly, and the rooms/fireplaces really are special but I found the level of nickle and diming outside of the realm of normal for this type of “5 star” experience, and it really detracted from our enjoyment of the stay.

R Leuenberger

5/5

6 Aug, 2023

The Lowell Hotel in New York stands out not merely for its luxury, but for its unparalleled personal attention. From the warm welcome at the door to the staff's uncanny ability to anticipate your needs, every detail is tended to with utmost care. The rooms are an elegant blend of comfort and style, providing a peaceful retreat in the city. The dining experience is delightful, and the location is ideal. But it's the personal touch that truly sets The Lowell apart. If you seek a place where sophistication meets attentive service, look no further.

Jack Sprat

5/5

28 Nov, 2023

Ralph Womble

5/5

29 Jan, 2024

Outstanding staff, service and rooms. The place where they know how to do it best and keep getting better. I have stayed here for years and they have always exceeded my best recollection.

Laura Parsons

3/5

1 Jan, 2024

R Leuenberger

5/5

6 Aug, 2023

Dmitry Roberman

1/5

28 Aug, 2023

We recently stayed at the hotel . Location is fabulous , safe and quite , many places to eat and shop . Hotel is very pretentious, bordering unprofessional behavior from staff , I would not recommend this place . Better off staying at places like The Peninsula or The Mark .

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.