The Milestone Hotel

4.6/5(93 Reviews) rating

5 Star Hotel locationPin

London, England

336

1/336

About hotel

Immerse yourself in the lavish world of The Milestone Hotel, a 5-star gem nestled in the bustling city of London. Our opulent guestrooms, featuring memory foam beds and Egyptian cotton sheets, guarantee a rejuvenating and blissful stay. The Milestone Hotel's central location, just a few steps away from Kensington High Street and Kensington Gardens, offers a perfect base for exploring the vibrant metropolis. Dubbed one of the top hotels in England by VisitEngland, The Milestone Hotel provides a range of amenities to ensure an unforgettable experience for our esteemed guests. Indulge in a soothing massage or facial at our luxurious spa, take a refreshing dip in our heated indoor pool, or work up a sweat at our cutting-edge fitness center. Travelling with family? Rest assured with our reliable babysitting services, allowing parents some much-deserved relaxation time. Plus, enjoy complimentary wireless Internet access and 24-hour room service for added convenience. Immerse yourself in the rich culture and history of London, with top attractions like Kensington Palace, the Royal Albert Hall, and the Natural History Museum just a leisurely stroll away. For those arriving by air, we recommend Heathrow Airport, with easy access to other major airports via public transportation. Satisfy your palate with delicious cuisine at our on-site restaurant, Chenestons, or unwind with a refreshing drink at one of our two bars/lounges. And for business travellers, take advantage of our 24-hour business center, complimentary newspapers, and dry cleaning/laundry services. Treat yourself to an affordable luxury getaway and book your stay at The Milestone Hotel, where convenience and luxury meet in the lively heart of London. Experience incomparable opulence, top-notch amenities, and a prime location that puts the best of the city within reach. Don't miss the amazing opportunities offered by The Milestone Hotel room prices, and make sure to Book The Milestone Hotel Online to secure your stay at 1 Kensington Court, EnglandW8 5DL, United Kingdom. Hurry, before it's too late!

Highlights

• Centrally located 5-star hotel with luxury rooms decorated with Egyptian cotton sheets and memory foam beds • Steps away from Kensington High Street and Kensington Gardens • Airport distances: 23.2 km from Heathrow, 18.5 km from London City, 91 km from Gatwick, 52.4 km from Luton • Railway station distance: 0.7 km from Imperial College London • Tourist attractions within 1 km include Kensington Palace, Royal Albert Hall, and Hyde Park • Near Natural History Museum and other popular attractions • On-site amenities: indoor pool, sauna, fitness center, spa services • Business amenities: 24-hour business center • Dining options: on-site restaurant, 24-hour room service, 2 bars/lounges • Ideal for both casual and business travelers • Official 5-star rating from VisitEngland

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Valet parking

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Valet parking

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 100 per accommodation, per night.

We have included all charges provided to us by the property. .24-hour pool access.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 100 per accommodation, per night.

We have included all charges provided to us by the property. .24-hour pool access.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹42,805

₹53,430

20% OFF

+ ₹8,249 taxes / night

Earn 510 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹42,805

₹53,430

20% OFF

+ ₹8,249 taxes / night

Update Price

Earn 510 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Kensington Ct, London, England, W8 5DL

View on Maps

Ratings & Reviews

4.6/5

93 Ratings

Peyton Winterowd-Laughman

5/5

16 Oct, 2023

Afternoon tea at the Milestone was such a delight! The staff made me feel like royalty and were very knowledgeable about the Kensington area and history of the hotel. The food was lovely and the Inverse tea was perfect. I was even served complimentary champagne! The experience was wonderful, but it was rather expensive. So if you’re looking for a fancy afternoon tea and willing to splurge a little, I would highly recommend The Milestone Hotel!

Ali

5/5

13 Mar, 2023

The Milestone Hotel is a luxurious five-star hotel located in the heart of Kensington, and their Afternoon Tea is a must-try for anyone looking for a quintessentially British experience. The hotel's elegant and sophisticated atmosphere, combined with its impeccable service, made for an unforgettable experience. As I was seated at my table, I was presented with an extensive tea menu, featuring a wide selection of teas from around the world. I decided to go for the traditional English Breakfast tea to accompany my food. The food arrived shortly after presented beautifully on a tiered stand. The bottom tier featured a variety of sandwiches, including cucumber & cream cheese, smoked salmon & dill, egg mayonnaise & cress and their signature (my fav) chicken mayonnaise and toasted almonds. Each sandwich was freshly made and tasted delicious. On the top tier was an array of sweet treats, including a selection of cakes and pastries. My favourites were the hazelnut creme choux pastry and the toffee apple tart, both of which were beautifully presented and tasted amazing. Finally, I was presented with warm, freshly baked scones, served with clotted cream and homemade strawberry jam. The scones were perfectly baked, with a crispy exterior and a soft and fluffy interior. Throughout my meal, the service was exceptional. The staff were attentive, polite and knowledgeable, and made me feel very welcome. Overall, the Afternoon Tea at Milestone Hotel was a truly wonderful experience. The food was delicious, the tea was perfect, and the service was outstanding. I highly recommend it to anyone looking for a Halal British Afternoon Tea experience. Big thank you to Dorina for her excellent service throughout our experience.

ZHI XIANG LIM

2/5

1 Apr, 2023

Likes Dining at 5 star with an absolute nice atmosphere Doorman was very friendly and ask about our day. Dislikes For £75, High tea food wasnt amazing. Scones was soft but not buttery nor sweet. Service midway was nonexistent. Maybe it would be better to have at least one staff around at all times. Not something I would have expect from a 5 star hotel

paula katz

3/5

31 Jan, 2024

we were at the milestone for afternoon tea with champagne. it was a lovely quiet room. the sandwiches and pastries were tasty but nothing special. the best part of the tea offerings were the scones. as for the service, no one offered additional sandwiches or noticed we were out of tea. chosen for its location near the royal albert, i’d look for an alternative next time.

Peyton Winterowd-Laughman

5/5

16 Oct, 2023

Ali

5/5

13 Mar, 2023

ZHI XIANG LIM

2/5

1 Apr, 2023

Simon

5/5

7 Sep, 2022

A very cozy place. Service of the staff was amazing. Tea, pastries and scones tasted delicious. Appreciated that the hotel accepted single bookings for one person since I was alone on a business trip. Will definitely come back here.

paula katz

3/5

31 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.