The Moran CITYCENTRE

4.4/5(1.59K Reviews) rating

4 Star Hotel locationPin

Houston, Texas

274

1/274

About hotel

Get ready to elevate your experience with a stay at our 4-star retreat, nestled in the bustling Memorial area of Houston. The Moran CITYCENTRE offers the perfect blend of luxury, convenience, and affordability, making it the ideal accommodation for both business and leisure travelers. Our prime location puts you just steps away from the lively CityCentre, where you can shop, dine, and explore to your heart's content. Choose from one of our 244 lavish guestrooms, each adorned with plush pillowtop beds and crisp Egyptian cotton sheets for a restful night's sleep. Stay connected with the latest in-room technology, including digital televisions and complimentary Wi-Fi, while indulging in some well-deserved relaxation. Our ensuite bathrooms are equipped with designer toiletries and refreshing showers to invigorate your senses. Discover the local scene with ease by visiting Town and Country Village, Houston Community College-Energy Corridor, and Memorial Hermann Memorial City Medical Center, all just a stone's throw away. For a truly unforgettable outing, take a short drive to popular destinations like Memorial City Mall and Baseball USA The Yard. To make your adventures hassle-free, we offer a complimentary shuttle service within a 5-mile radius. Our on-site health club and outdoor pool make it easy to stay on top of your fitness routine, while our bar/lounge is the perfect spot to unwind and indulge in a drink. Treat your taste buds to a delectable meal at our Fireside Restaurant, or grab a quick bite at the coffee shop. And don't forget to start your day off on the right foot with our complimentary on-the-go breakfast during the week. For our business-minded guests, we offer a full range of amenities, including a business center and limo/town car service. Our convenient location near major highways and airports makes The Moran CITYCENTRE the ideal base for your Houston trip. Allow us to welcome you with unmatched comfort, style, and hospitality. Come and experience the epitome of luxurious living at our hotel. Don't forget to take advantage of our affordable rates and book The Moran CITYCENTRE online today. We can't wait to show you what true luxury is all about. Find us at 800 Sorella Court, Texas77024, United States, for the ultimate Houston experience.

Highlights

• 4-star hotel in Houston's Memorial neighborhood • Steps away from CityCentre shopping and dining area • 5-minute drive to Westheimer Road and 8.2 km from Memorial Park • 244 guestrooms with plush pillowtop beds and LED TVs • Close proximity to Houston Community College, Memorial Hermann Medical Center, and Memorial City Mall • Health club, outdoor pool, and complimentary Wi-Fi • Complimentary shuttle service within 5km radius • Business center, limo/town car service, and free newspapers in lobby • On-site restaurant and bar/lounge, plus room service • Complimentary on-the-go breakfast on weekdays • Airport distances: 44.9 km from George Bush Intercontinental Airport and 38.5 km from Houston William Hobby Airport

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

244

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Banking services

BBQ/Picnic area

Hiking

Breakfast available

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Banking services

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Breakfast available

Services

Gym

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 29.25 per accommodation, per night.

Service fee: USD 0.55 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 29.25 per accommodation, per night.

Service fee: USD 0.55 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in.

Pet Policy

Pets not allowed.

₹23,115

₹30,111

23% OFF

+ ₹4,055 taxes / night

Earn 271 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹23,115

₹30,111

23% OFF

+ ₹4,055 taxes / night

Update Price

Earn 271 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Sorella Ct, Houston, Texas, 77024

View on Maps

Ratings & Reviews

4.4/5

1.59K Ratings

Emmanuel Atoyebi

3/5

10 Dec, 2023

The stay was pretty good overall . The location was great! The room were decent the size was good the bed was a little hard but over all it was decent . The down side was the breakfast ! Oh my god . The complimentary menu was terrible. Eggs, Oatmeal is the only thing hit you could get. Literally no meat, sausage or bacon… but they made sure to have cereal smh. If you choose this hotel don’t add the complimentary breakfast it is a waste of money !!!

Rolando Garcia

3/5

24 Sep, 2023

Pros: the location is in beautiful city centre with nice restaurants and shops close by. Even memorial city mall only a short 5 minute drive. The view from our room was very nice overseeing the shopping strip. The staff in the front were friendly and polite. CONS: This “4 star hotel” needs updates fast! Our room has an unfinished paint job, messy drywall repairs, the carpet wasn’t installed properly, poor paint job throughout the room where there should be sharp lines at the very least, clear signs or mold/mildew growth in the shower along with what looks to be a poor tile installation where you can see where the spacers were. Towel hook looked to be installed like a messy silicone job. A couple other scuffs, damage on certain things that haven’t been addressed as well. For what they charge per night on top of the resort fee, I would expect a lot better. I have stayed 3 star best westerns & Marriott’s better than this place. Advice to owner/management is to invest in the upkeep and maintenance of the rooms more.

Mitzi Logan

5/5

26 Oct, 2023

Beautiful boutique hotel. The rooms are spacious and clean. Staff friendly and professional. Continental breakfast is fabulous!! Best scrambled eggs ever. Really enjoyed my stay and look forward to coming back in December!

Emily Carnes

2/5

7 Oct, 2023

Hotel is in dire need of a refresh, I stayed in room 430 and it has seen better days. The hvac unit had dust coming out of the vents and clearly the filter had not been cleaned or replaced in quite some time. Shade on wall lamp over desk area was dirty. Blanket laid at foot of bed was piling, old and looked like an old babies blanket. Furniture had heavy use, etc. For the location & price, the perceived value or luxury is not there. Really need to refresh/Reno the rooms asap. I was there on night for work, so wasn’t going to bother for a room change but had I booked it for personal I would’ve requested another room and/or stayed elsewhere for the cost. Positives- the front desk attendants were very courteous, smiles on their faces, welcoming. Parking in the adjacent garage is free. Easy to get on/off of highway. Great location to the shops/restaurants below the hotel.

Brad Burdett

2/5

22 Oct, 2023

Seems to be a common issue reading recent reviews. At first impression the hotel looks updated and a nice place to stay, however in short time you can see the hotel has cut a lot of corners on routine maintenance and upkeep. The rooms were had a number of repairs done that were what you’d expect to see in a roadside motel. The breakfast spread is decent and the restaurant hosting the breakfast looks nice but again after a few minutes you can see the bottoms of chairs falling out, with attempts to hold up with duct tape, the finish on the chairs showing significant wear to the point you are looking for a table where you feel comfortable to sit in. Even the cutlery at the hotel doesn’t match, there appeared to be about 4 or 5 different sets, how can you not even have matching cutlery in a hotel of this status. If they try to save money with items like this you start to question where else they are cutting corners….clean sheets? Towels? How is the kitchen? I would not recommend staying here, save you money, the hotel needs to really look at the quality they are providing and stop cutting corners to save a few dollars at what they advertise, and charge, as an upscale hotel.

Emmanuel Atoyebi

3/5

10 Dec, 2023

Rolando Garcia

3/5

24 Sep, 2023

Mitzi Logan

5/5

26 Oct, 2023

Emily Carnes

2/5

7 Oct, 2023

Brad Burdett

2/5

22 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.