The Pineapple Hotel

4.2/5(248 Reviews) rating

4 Star Hotel locationPin

Krabi, Krabi Province

1/81

About hotel

Uncover the vibrant energy of Krabi at The Pineapple Hotel, situated in the heart of Downtown Krabi at 339/9 Maharaj Road. Enjoy a convenient and luxurious stay just steps away from the famous Khao Khanap Nam and the bustling Krabi Town Weekend Night Market. Experience comfort and elegance in one of our 72 beautifully designed and air-conditioned rooms. Each room features a private balcony with stunning views, an LCD television, and complimentary Wi-Fi so you can stay connected. Indulge in the comforts of home with amenities like a refrigerator, a lavish private bathroom stocked with toiletries and a hairdryer, and an array of entertainment options on cable television. Immerse yourself in the rich local culture and explore nearby attractions such as the renowned Nakharin Hospital, the bustling Maharaj Food Market, and the iconic Crab Sculptures of Krabi. Shopaholics can take advantage of our complimentary shuttle service to satisfy their retail therapy cravings. At The Pineapple Hotel, leisure is at your fingertips. Take a dip in our sparkling outdoor pool or workout at our well-equipped fitness center. For a more relaxing experience, let our concierge services cater to your needs while you browse through our on-site gift shops. Business travelers can make use of the fully-equipped business center, state-of-the-art meeting rooms, and convenient dry cleaning/laundry services. Transportation is a breeze with our roundtrip airport shuttle at an additional charge. Satisfy your cravings at THE CHABA RESTAURANT, one of our two delicious on-site dining options. Start your day with a delicious buffet breakfast, available daily from 6:30 AM to 10:00 AM, at an extra cost. Located only 12.5 km from Krabi International Airport, The Pineapple Hotel is the perfect base for your Krabi adventure. Immerse yourself in the city's lively culture and create unforgettable memories with a stay at this magnificent hotel. Don't miss out on the affordable and comfortable accommodations offered at The Pineapple Hotel. Book The Pineapple Hotel Online now and make the most of your Krabi getaway.

Highlights

• Convenient central location in heart of Krabi • Close proximity to Khao Khanap Nam and Krabi Town Weekend Night Market • Modern and comfortable rooms, including air conditioning and private balconies • Entertainment options with LCD TVs and cable programming • Short drive from Krabi Airport (12.5 km) and railway station (2.7 km) • Tourist attractions and landmarks within easy reach, such as Walking Street (1.7 km) and Wat Kaew Korawaram (1.9 km) • Option for upscale or budget stays with variety of room choices • On-site amenities include outdoor pool, fitness center, and complimentary Wi-Fi • Business-friendly with business center and 4 meeting rooms for events • Dining options at THE CHABA RESTAURANT and complimentary shuttle for shopping trips

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Accessible parking

Designated Smoking Areas

Terrace

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

Lift/ Elevator

Accessible parking

Designated Smoking Areas

Terrace

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,864

₹6,862

73% OFF

+ ₹334 taxes / night

Earn 21 Reward Points

Select Rooms

Premier Pineapple

366 sq.ft (34.00 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Soundproof

Refrigerator

Safe

Shower

Free toiletries

Blackout Curtains

Coffee machine

Housekeeping - daily

Air conditioning

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹1,864

₹6,862

73% OFF

+ ₹334 taxes / night

Update Price

Earn 21 Reward Points

Amenities

Location

Tambon Pak Nam, Krabi, Krabi Province, 81000

View on Maps

Ratings & Reviews

4.2/5

248 Ratings

Oliver White

1/5

23 Jul, 2023

Do NOT waste your money! We booked this hotel as a family of 4, for 4 nights - we checked out after 1, and had i of been able to get another hotel on the same day as check in, we would have left right away. On arrival, the hotel room was horrible!! It was dirty, with mould and bubbling and food marks all over the walls, mirrors not cleaned, hair on the floor, cubbards falling apart in the bathroom, a bathtub with no taps, towels with holes that looked like they were 10 years old, tthe shower had no pressure to it and was cold! Stains on the bedsheets! A family room and only 1 sofa to sit 2 people, a TV that was fuzzy and no english chanels. We went to reception and complained and they did send up housekeeping to clean, and the offered us to move rooms (to a smaller one) and then offered us a conjoining room to the family room as compensation. The cleaners came and dusted and mopped, it made no difference. On booking it states they have a restaurant on site - in the in room information folder it says there is room service. They do not! They only offer breakfast! Amazing to not be able to get any food after travelling many hours with young children. You have to go to the 7 11 next door, or walk 15 minutes to the town to find any sort of food for lunch / dinner. Breakfast was cold, only fried eggs offered and they were not even cooked. Buffet is only offered if they have enough guests, otherwise you get a set meal which again, looks aweful and processed. We checked out as soon as we could the next mornimg and of course, no conpensation or refund offered. How this hotel has received a 4* rate is beyond me! At 80£ per night, there is nothing 4* about it. The level is what i would expect from a hostel. Would not ever stay again and you shoulnt either. The location was close to the town which we explored in the evening to find dinner, and that was cute and lovely. The town was the only positive!!!!

Paul Stevens

5/5

22 Mar, 2023

Excellent Hotel in Krabi town. The room was very clean and well appointed. The staff were extremely friendly and helpful. The pool was a great place to refresh yourself on a hot day. Lots of good food and a seven eleven next door. There is also a Lotus's fresh Mart close by the hotel. Just a short 10 to 15 minute walk to the town centre. We would definitely stay here again.

Michael Underdown

5/5

1 Mar, 2023

First class Hotel. Nice clean pool Staff here offer excellent service. We had a room in the new wing, spacious and well equipped Only dislike is the cold breakfast, I do like my eggs etc warm

Артем Бочаров

2/5

25 Jan, 2023

Hotel Pineapple was booked from 28.12.2022 to 14.01.2023. We stayed at the hotel for 7 days and realized it was not right for us. The area itself is not very conducive, lots of stray dogs around, no restaurants or cafes. I do not advise girls to go out in the evening, the locals are very strange looking at girls and shouting something in Thai. We lived on the second floor of the hotel, but despite that, the bathroom had very poor water pressure, rooms were cleaned very late and sometimes forgot, a couple of times we had to go to the receptionist to have our room cleaned. Breakfast was till 10 am, but even when we arrived at 9 am most meals were already gone, and the rest of the food was cold and there was very little choice. So we decided to check out of the hotel and asked the receptionist for a refund for the remaining days. We were turned down. On 2.01.2022 we left for another one, we warned the receptionist that we would be back on 13.01.2022. We left some of our stuff in the room so we wouldn't have to carry extra luggage with us. When we returned to the Pineapple Hotel, the receptionist informed us that other people had checked into our room without our knowledge. Our room had been checked in by other people, even though we had paid for the room and our belongings were there! The receptionist offered to let us stay in a room with two separate beds, despite the fact that we had paid for a deluxe room with a king size bed. We refused, only after that we were offered another room that met our requirements. I would not recommend staying at this hotel unless you want your vacation to be ruined!

Thila P.

5/5

28 Jan, 2022

A big thank you to this amazing staff. My husband had a food poisoning, so he could not carry his bag nor do anything else. The very friendly staff helped me with the luggage and provided us with a kindsize bed instead of two single beds. Later another staff even offered me to drive me to the pharmacy. I was so so thankful. On the next day, another staff member took over the communication and made sure that the driver will pick me up. Recommend you to come here. Great service, nice and tidy hotel. (+) amazing , caring staff (+) nice rooms for reasonable price (+) nice pool

Oliver White

1/5

23 Jul, 2023

Paul Stevens

5/5

22 Mar, 2023

Michael Underdown

5/5

1 Mar, 2023

First class Hotel. Nice clean pool Staff here offer excellent service. We had a room in the new wing, spacious and well equipped Only dislike is the cold breakfast, I do like my eggs etc warm

Артем Бочаров

2/5

25 Jan, 2023

Thila P.

5/5

28 Jan, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.