The Plaza - A Fairmont Managed Hotel

4.5/5(6.68K Reviews) rating

5 Star Hotel locationPin

New York, New York

The Plaza - A Fairmont Managed Hotel facade

200

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About hotel

Nestled in the heart of the bustling metropolis of New York City, The Plaza Hotel room prices stand as a testament to luxury and opulence, offering an unforgettable experience to its esteemed guests. This prestigious 5-star establishment boasts a prime location, just a stone's throw away from iconic landmarks that define the city's skyline, such as the illustrious Rockefeller Center and the enchanting Bryant Park. Immerse yourself in the vibrant energy of the city as you explore the nearby Grand Central Terminal and the world-renowned Broadway, all conveniently within reach. Indulge in the lavishness of The Plaza Hotel's 282 exquisitely decorated guestrooms, each meticulously designed to provide a unique and enchanting ambiance. Unwind in the comfort of your room, complete with minibars and state-of-the-art flat-screen televisions, ensuring your entertainment needs are met. Stay connected with the world through wireless Internet access, while the laptop-compatible safes and spacious desks cater to your every business requirement. The bathrooms, adorned with designer toiletries and equipped with hair dryers, promise a pampering experience like no other. For those seeking ultimate relaxation, The Plaza Hotel offers a haven of tranquility in its luxurious spa. Surrender to the skilled hands of expert masseuses as they transport you to a world of bliss with rejuvenating massages, invigorating body treatments, and revitalizing facials. Maintain your fitness regime at the 24-hour fitness center or find solace in the soothing embrace of the sauna. Additional amenities include wireless Internet access, ensuring you stay connected throughout your stay, as well as dedicated concierge services and babysitting services for your convenience. Business travelers will find solace in the comprehensive facilities provided by The Plaza Hotel. The 24-hour business center, limo/town car service, and expansive conference facilities spanning over 21,500 square feet are designed to cater to your every professional need. Complimentary newspapers await you in the elegant lobby, while a roundtrip airport shuttle is available for a surcharge during limited hours, ensuring a seamless journey. When it comes to dining, Book The Plaza Hotel Online offers a culinary experience that is nothing short of extraordinary. The Palm Court, specializing in delectable American cuisine, invites you to indulge in a dinner that will tantalize your taste buds and leave you craving for more. Alternatively, savor the convenience of 24-hour room service or unwind with a refreshing drink at the sophisticated bar/lounge. Begin your day with a sumptuous full breakfast, available daily from 6:30 AM to 11 AM, ensuring you start your day on a delicious note. With its unparalleled location, exceptional amenities, and unwavering commitment to providing an unforgettable experience, The Plaza Hotel stands as the epitome of luxury and sophistication, making it the ideal choice for a truly memorable stay in the vibrant city of New York. Located at 768 Fifth Avenue, New York10019, United States, reaching The Plaza Hotel is a breeze for our valued customers. Book The Plaza Hotel Online now and embark on a journey of luxury and comfort.

Highlights

• Located in the heart of New York, The Plaza Hotel is within a 5-minute drive of Rockefeller Center and Bryant Park. • Individually decorated guestrooms with minibars and flat-screen televisions. • Wireless Internet access keeps you connected. • Designer toiletries and hair dryers in the bathrooms. • Close proximity to popular attractions such as Trump Tower, Central Park Zoo, and Carnegie Hall. • Approximately 1.7 km from Grand Central Terminal and 1.9 km from Broadway. • Pamper yourself at the spa with massages, body treatments, and facials. • Enjoy recreational amenities like a sauna and a 24-hour fitness center. • Business amenities include a 24-hour business center and limo/town car service. • The Palm Court restaurant specializes in American cuisine, and 24-hour room service is available.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

282

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Valet parking

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Valet parking

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Green Key Eco-Rating Program.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 250 per day.

Resort fee: USD 74.58 per accommodation, per night. The resort fee includes: Additional inclusions.

Business center/computer access.

Concierge service.

Fitness center access.

In-room bottled water.

Phone calls.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 2.

Pets allowed.

Pets allowed (no fees).

Service animals are allowed.

Pets cannot be left unattended.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Green Key Eco-Rating Program.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 250 per day.

Resort fee: USD 74.58 per accommodation, per night. The resort fee includes: Additional inclusions.

Business center/computer access.

Concierge service.

Fitness center access.

In-room bottled water.

Phone calls.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 2.

Pets allowed.

Pets allowed (no fees).

Service animals are allowed.

Pets cannot be left unattended.

₹89,458

₹97,571

8% OFF

+ ₹12,845 taxes / night

Earn 1023 Reward Points

Select Rooms

Room, 1 King Bed

475 sq.ft (44.13 sq.mt)

Air conditioning

Safe

Desk

Smoking policy – non-smoking available

Soundproof

Minibar

Free toiletries

Room Service

Blackout Curtains

Wardrobe/Closet

Body soap

Toilet paper

Shampoo

Toothbrush

Slippers

Private bathroom

Hairdryer

Adjoining rooms

Private bath or shower

Housekeeping - daily

Ironing Services/ board

DVD Player

Wine/Champagne

See All

OPTION 1

Partial Refundable

₹89,458

₹97,571

8% OFF

+ ₹12,845 taxes / night

Update Price

Earn 1023 Reward Points

Amenities

Location

5th Ave, New York, New York, 10019

View on Maps

Ratings & Reviews

4.5/5

6.68K Ratings

Craig M

4/5

14 Dec, 2023

Stayed at the start of December. An amazing hotel but hugely over priced due to it being a tourist attraction in its own right at this time of year. The rooms are huge, very comfortable and luxurious with a bathroom almost as big as some hotel rooms in Manhattan. Check in was very slow. Only one member of staff on reception meant we stood waiting for almost 30 minutes to check in. Got to our room and a rollaway bed had been left in our room that we never requested. This took almost an hour until someone came to remove it. I see many reviews from non guests complaining about not being allowed access to the hotel but to give a review from a different perspective of someone who had paid to stay there - we had to wait almost an hour to get a drink in the Palm Court despite being residents and we were never able to get a table in the Champagne Bar. When you stay in a hotel you just don't expect that you won't even be able to sit and enjoy a drink there when you feel like one. Was surprised that a hotel charging a room rate of four figures per night didn't even offer complimentary bottles of water or tea/coffee making facilities. Even 2 and 3 star hotels pretty much offer this as standard nowadays. To summarise, an amazing and iconic hotel but really its only worth about half of what they charge in terms of facilities and guest experience.

Laurence Loxam

3/5

22 Jan, 2024

Very underwhelming and I think, probably still able to command the higher rates due to location and it's connection to films. Literally no service to speak to. The doorman was rude but other than that you hardly see anyone and who you do, they do not interact in any way. Is it poor service - no; but is there any service to speak about, not really.

Jahan Shaikh

1/5

25 Jan, 2024

I stayed in The Plaza for a night on 1st of Jan 2024. My booking was prepaid through the booking site. During the stay I was asked to tap the card to cover the deposit which i did. On 10th of Jan when I checked my bank statement hotel charged me 2000 USD which was a full booking amount., I contacted the property on 10th where hotel staff admitted i was over charged by mistake and told me Finance team will refund in 2 days. It has been 15 days now no response from them. First over charged by 2000 and still keeping my money for no reason. Disappointed.

Tim C.

3/5

1 Dec, 2023

I booked a four night stay in an Edwardian suite to spend thanksgiving in the city. The check in was very smooth and the property appears well kept with nice fragrance pumped right through the HVAC system. The entire place smelled nice as a result. I am a die hard fan of Fairmont hotels and have tried many of their properties over the years. Having stayed at their flagship hotel the Savoy in London and their competitor the Ritz, it pains me to say that the service here fell quite short of my expectations of a flagship property. The staff working there seem just “tired” and they do not seem to want to have any sort of genuine connection with the guests. They are just all about business there. This is very different from places like the ritz there they take the time to get to know you and engage in meaningful ways to make the stay a memorable one. Our suite includes some sort of a white glove butler service but I’ve not even see the butler once during my stay. On the day after thanksgiving, somehow our room was not serviced all day. I even called in around 3 pm to request a house keeping service and it did not happen even then. I had to go to the front desk to request it to finally have the room cleaned. I think this hotel is great and has a lot of potential, but the staff training isn’t there yet. It’s also quite unique in the sense that it’s in a historic building in the sea of ultra modern high rises. However, the hotel seems to only occupy the south wing and is quite small despite looking imposing from the outside. As a result most of the rooms don’t have much of a view to speak of. If you are looking for rooms with views, you will have to pay quite a bit more for partial park views. All in all it was a rather uneventful and also unremarkable stay. I am Diamond with Accor and used four suite night upgrades for this stay, but they were not honored at check out. I had to call in and be put on hold for quite a while to get it sorted. The front desk person wasn’t even apologetic for this clerical error. I really want to like this hotel and would love more opportunities to experience its full glory. Perhaps the weekend was just too busy. Although For the same price I’d recommend going with four season or mandarin oriental both of which have much better views and modern amenities.

John Williams

1/5

29 Nov, 2023

On my first trip to America on my 42nd Birthday, I decided to fulfil a childhood ambition and visit The Plaza. My partner and I got dressed up smart and planned to have breakfast before a walk in Central Park. We were greeted by a jumped up, rude, snooty member of staff who informed us that only hotel guests could be catered for, not what is advertised on the website and lots of empty tables. I don't know if he was after a cash bribe or just thought we didn't look rich enough but we left feeling judged and disappointed. We took our custom to Sarabeths down the street, priced very similar to The Plaza and made us feel very welcome indeed.

Craig M

4/5

14 Dec, 2023

Laurence Loxam

3/5

22 Jan, 2024

Jahan Shaikh

1/5

25 Jan, 2024

Tim C.

3/5

1 Dec, 2023

John Williams

1/5

29 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.