The Plaza Hotel Columbus at Capital Square

4/5(2.24K Reviews) rating

4 Star Hotel locationPin

Columbus, Ohio

The Plaza Hotel Columbus at Capital Square facade

103

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About hotel

Experience the vibrancy of downtown Columbus at our unbeatable 4-star location, the Sheraton Columbus Hotel at Capitol Square. As the premier choice for both leisure and business travelers, we offer affordable accommodations suitable for anyone seeking a comfortable and convenient stay. Take advantage of our central location, situated just steps away from top attractions such as the Ohio Theatre and Columbus Commons, making it easy to immerse yourself in the heart of the city. Our 403 modern and spacious guestrooms offer a haven of comfort and convenience. Drift off to sleep on our plush beds, listen to your favorite tunes with the in-room iPod docking stations, and catch up on your favorite shows on the LCD televisions. Stay connected with complimentary wireless Internet access, and indulge in luxury with designer toiletries and hair dryers in the private bathrooms. But it's not just about the rooms - our hotel boasts a range of amenities to enhance your stay. Stay active with our 24-hour fitness center, take a peaceful stroll in our garden, or browse unique gifts in our on-site shops. Make the most of our prime location by exploring the historic Ohio Statehouse, catching a show at the Riffe Center Theatre Complex, or admiring the picturesque Battelle Riverfront Park. And for seamless travel, the John Glenn Columbus International Airport is just a short distance away. Business travelers will appreciate our fully-equipped 24-hour business center and state-of-the-art conference facilities. After a long day, unwind at our on-site restaurant, The Plaza, serving mouthwatering American cuisine and a relaxing bar/lounge atmosphere. Don't just take our word for it - book your stay at the Sheraton Columbus Hotel at Capitol Square and discover the exceptional service and unmatched comfort that make us the top choice in Columbus. And remember, you can easily access Sheraton Columbus Hotel at Capitol Square room prices and book your stay online. Trust us, you won't regret it! Our hotel address is 75 E State St, Ohio43215, United States.

Highlights

• Convenient central location near top attractions • Luxurious 4-star hotel with 403 guestrooms • On-site 24-hour fitness center and garden • Complimentary Wi-Fi access for staying connected • Stylish rooms with modern amenities • Within walking distance of Ohio Theatre and Columbus Commons • Less than a kilometer away from the airport and railway station • Close proximity to popular tourist attractions, including Ohio Statehouse and Palace Theatre • 24-hour business center for business travelers • On-site dining options with a restaurant and coffee shop • Event facilities measuring 16686 square feet for meetings and events

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

403

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

₹8,960

₹9,871

9% OFF

+ ₹1,411 taxes / night

Earn 103 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹8,960

₹9,871

9% OFF

+ ₹1,411 taxes / night

Update Price

Earn 103 Reward Points

Amenities

Location

E State St, Columbus, Ohio, 43215

View on Maps

Ratings & Reviews

4/5

2.24K Ratings

Josh Braun

2/5

16 Jan, 2024

Stay 1-12-24 thru 1-14-24. Let's start from the start, check in got keys to our room, they didn't work back to desk 4x, finally told that maintenance need to work on door. 3rd time down homeless man enters and creates a disturbance police called. Finally get in room after an hour, in room fridge is broken. Leave for day, cone back at 1:45 pm, need a coffee Starbucks open till 3 , closed, restauraunt in hotel closed. Get in room, towels have been removed, go to front desk, house keeping is gone sorry no towels. Now stuck in elevator. Next time let's take stairs just to be safe. We'll, hello naked homeless man living in The stairwell. Impossible to get your car from valet, stood for 30 minutes with others waiting only to find out they forgot to add multiple cars to the list. Nothing close, and what was around was closed. Do your research before booking this hotel.

Michelle Bick

4/5

8 Nov, 2023

Booked a king bed room and it was very large compared to other hotels I've been in. Plenty of space to move around even with a small couch and reading chair in the room. The view of the capital building was great! The carpet hasn't been fully vacuumed as we found leaves in the room but it wasn't a big deal. The bathroom is in dire need or some repair and upgrades. Shower head and towel hooks seemed to be coming off the wall, wallpaper was warped and damaged and taped in the corners. The front desk staff was cordial but not overly helpful. When I asked about breakfast, they told me it was on the 2nd floor and the times, but didn't tell us that it was about $20/person for a breakfast buffet. The rest of the hotel staff however was very nice. The downtown location was pretty convienient and we were able to walk to many restaurants and to COSI, and short Uber ride away from German village and other places

Madison Trevino

1/5

10 Oct, 2023

I have never written a review but I this hotel needs to do better! To start off, our initial rooms AC WAS BROKEN and it was extremely hot in the room. We notified the front desk as soon as we got there and were told a maintenance man was to come by. Long story short, no one arrived after hours of waiting. We even followed up multiple times with the front desk. Sadly, we ended up having to spend out first night in a room WITH NO AC! Then when we finally were located to a new room it smelled horribly.. Secondly, we got locked out and the night employee ( female, blonde hair, piercings) refused to let us back into our room causing us to miss our 6am flights! We were sharing this room with other people yes, but the same thing happened to another person we were traveling with and the hotel staff replaced his room card without even asking him for his ID! We offered to give this employee our friends credit card #, itinerary #, have her call in.. but the employee REFUSED and was being over the top rude about it. We told her it would cause us the miss our 6am flights and she all but laughed in our faces. I get it if she absolutely couldn't but then why were some of the hotel's other employees handing out new room cards like candy w/o checking IDs? ...... if it's a decent room and customer service you're looking for LOOK ELSEWHERE! Spend your money with a company who has staff that actually CARES about your experience! Just sad.

Victoria Hamel

1/5

4 Dec, 2023

DONT GO HERE It’s not bad but it’s dirty, the walls are drippy, the bathroom door gets stuck, we found a dried squished bug or bean IN the bed layers, and there’s no bathroom fan. It’s not a bad hotel but definitely not a 4 star. The concierge people are very kind and helpful though so I am editing to add a star An entire month later and we’re still having issues on our card from this hotel. For it to be dirty, with not fresh sheets, bad amenities, and barely functioning rooms it has a lot of balls to be holding $75/night for ‘potential damages’. A month later after all pending charges cleared we got charged $155 with no notice. We literally found a dried up large BEAN OR BUG IN THE BED and when it was brought to the attention of the hotel they could only offer to change the sheets. This place gets more and more ridiculous and you won’t be done with them even after your uncomfortable stay. Tbh I’ve stayed in motels with better rooms, service, and amenities for hundreds less.

Josh Braun

2/5

16 Jan, 2024

Michelle Bick

4/5

8 Nov, 2023

Madison Trevino

1/5

10 Oct, 2023

Victoria Hamel

1/5

4 Dec, 2023

John Dragas

2/5

16 Nov, 2023

Marriott- please invest some money into this property. My room was 88° and the heat was broke, so there was no way to cool down the room. Wallpaper is peeling. Come on man- I stay mainly at Marriott properties, but this one is WAY off my list. The layout of the hotel is so cool- it has potential, but wow, sleeping in a sauna was brutal...

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.