The Porch on Frances Inn

google-logo4.9/5(107 Reviews)rating4 Star HotellocationPinKey West, Florida
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    About hotel

    Nestled in the vibrant and lively Key West Historic District, The Porch on Frances Inn is the ideal choice for those seeking affordable luxury accommodations. Located at 535 Frances St, Florida33040, United States, our 4-star inn offers impeccable service and comfort, all at competitive prices. Our 9 beautifully appointed guestrooms are equipped with modern amenities, including Smart TVs, premium bedding, and complimentary Wi-Fi. Immerse yourself in Key West's rich culture and history with a visit to nearby attractions such as the Key West Cemetery and Sails To Rails Museum. But it's not just our unbeatable location that sets us apart. From the elegant décor to our personalized concierge services, our attention to detail is a hallmark of The Porch on Frances Inn. And for those looking to explore beyond our doorstep, the bustling Duval Street and Key West Burlesque Theater are just a short stroll away. Flying in? No problem. Our inn is a mere 15-minute drive from the Key West International Airport. And once you arrive, take advantage of our amenities, such as bike rentals and complimentary Wi-Fi. Our multilingual staff and express check-out make traveling for business a breeze. Experience the perfect blend of comfort, convenience and charm at The Porch on Frances Inn. Book online now to secure our affordable room prices and make your stay in Key West a truly memorable one. Book The Porch on Frances Inn Online today and discover why we are the premier choice for all types of travelers.
    Highlights
    • Boutique 4-star inn in Key West's historic district • 9 well-furnished guestrooms with Smart TVs and premium bedding • Private bathrooms with complimentary toiletries and hair dryers • Walking distance to popular Duval Street and Key West Burlesque Theater • 1.7 km from Mallory Square and 2 km from Southernmost Point • Conveniently located near Key West's top attractions • Complimentary Wi-Fi and concierge services available • Express check-out and luggage storage for business travelers • Easily accessible from Key West Intl. Airport (5.6 km) and railway station
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    Quick Facts

    Check-In
    11:30 AM
    Check-Out
    10:00 AM
    Rooms
    9
    Popular Amenities
    Popular Amenities
      General Amenities

      Hotel safe deposit box (not room safe box)

      Multilingual Staff

      Smoke-free property

      Concierge desk

      Bicycle rentals

      Activities

      Hiking

      Services

      Airport shuttle service

      Beauty Shop/Salon

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards, debit cards, and cash.

      Cashless transactions are available.

      Property follows sanitization practices of COVID-19 Guidelines (WHO).

      Professional property host/manager.

      Property follows sanitization practices of Ecolab (3rd party expert - Global).

      Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

      Property follows sanitization practices of Safe Travels (WTTC - Global).

      Property follows sanitization practices of Covid.

      Clean (Safehotels - global expert).

      Property follows sanitization practices of Travel in the New Normal (US Travel - USA).

      Guest accommodation is sealed after cleaning.

      Social distancing measures are in place.

      Property follows sanitization practices of SGS (3rd party expert - Global).

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Cashless transactions are available.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Electrostatic spray is used for disinfection.

      Contactless check-in is available.

      Essential workers only - NO.

      Minimum guest age is 25.

      Caters to adults only.

      Property follows sanitization practices of COVID-19 Guidelines (CDC).

      Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

      No elevators.

      Contactless check-out is available.

      Property confirms they are implementing guest safety measures.

      Contactless food service / room service is available.

      Property follows sanitization practices of Safe.

      Stay (AHLA - USA).

      Individually-wrapped food options are available.

      Property confirms they are implementing enhanced cleaning measures.

      Individually-wrapped food options are available for breakfast.

      Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      Guests under 25 years old are not permitted at this adults-only property..

      Cashless payment methods are available for all transactions.

      Contactless check-in and contactless check-out are available.

      The front desk is open daily from 8:00 AM - 4:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards, debit cards, and cash.

        Cashless transactions are available.

        Property follows sanitization practices of COVID-19 Guidelines (WHO).

        Professional property host/manager.

        Property follows sanitization practices of Ecolab (3rd party expert - Global).

        Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

        Property follows sanitization practices of Safe Travels (WTTC - Global).

        Property follows sanitization practices of Covid.

        Clean (Safehotels - global expert).

        Property follows sanitization practices of Travel in the New Normal (US Travel - USA).

        Guest accommodation is sealed after cleaning.

        Social distancing measures are in place.

        Property follows sanitization practices of SGS (3rd party expert - Global).

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Cashless transactions are available.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Electrostatic spray is used for disinfection.

        Contactless check-in is available.

        Essential workers only - NO.

        Minimum guest age is 25.

        Caters to adults only.

        Property follows sanitization practices of COVID-19 Guidelines (CDC).

        Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

        No elevators.

        Contactless check-out is available.

        Property confirms they are implementing guest safety measures.

        Contactless food service / room service is available.

        Property follows sanitization practices of Safe.

        Stay (AHLA - USA).

        Individually-wrapped food options are available.

        Property confirms they are implementing enhanced cleaning measures.

        Individually-wrapped food options are available for breakfast.

        Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        Guests under 25 years old are not permitted at this adults-only property..

        Cashless payment methods are available for all transactions.

        Contactless check-in and contactless check-out are available.

        The front desk is open daily from 8:00 AM - 4:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

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        Amenities

        Location
        Frances St, Key West, Florida, 33040

        Ratings & Reviews

        4.9/5

        107 Ratings

        heidi arvold
        google-logo
        1/5
        28 Jan, 2024

        We made reservations almost 4 months ahead of time for the Bottle Room. We were so excited to sit on the porch outside our room! Upon arrival, we were told a 92 yr old was staying there and Jeff was concerned about him going up and down the stairs, so we were told we were being upgraded. No problem, or so we thought. Moved to a king bed instead of a queen...great! But, NO PORCH OFF OUR ROOM. Such a huge disappointment. After mentioning that this is not what we reserved he said we could move to a different room with a porch, but only for one night, then we'd have to move again. He said they were booked, but only we were being inconvenienced. Then Jeff said we could have our original room, but if the 92 yr old fell down the stairs and died "it was on us". Awful! He made us feel so guilty, we stayed in the room with NO PORCH. We actually believe Jeff/loser gave our room away before we even arrived. There was no resolve, despite sending texts asking for a slight refund. Jeff also threw his staff Rider, under the bus by saying how dumb she was and he has to continually train her. So unprofessional! Great room, just not the one we wanted. We'll never stay here again and don't recommend. Unprofessional, manipulative, and chaotic. Very disappointed. Sent several texts and emails...NO RESPONSE! SKIP THIS PLACE!

        Read More
        Ryan Kiehl
        google-logo
        5/5
        8 Dec, 2023

        The Porch on Frances was a wonderful spot to stay for a vacation in Key West. The room was small, but it was fully functional with amenities, and you can tell that effort was put into making it a warm and inviting space. They even provided sound machines to counteract the rooster calls at 4am! The location is easy walking distance to pretty much anything in the downtown area, and if there are any activities that you need to book on the island, the folks at the front desk were very knowledgeable and willing to help. I would highly recommend The Porch to anyone looking for a place to stay in Key West, and it will definitely be at the top of the list when we return to the island.

        Read More
        Michelle Bowhousen
        google-logo
        2/5
        24 Jan, 2024

        We were so excited to be staying at an inn with a porch right outside our door! We saved for this for months because it was not as reasonable as other options. We also packed accordingly with the notion we would have the freedom to just step outside onto the porch at any moment. One of us was from the north so to have this feature was so exciting and needed. Well, Jeff decided to keep our room for another couple…and said that our now 2nd story no-porch access room was an upgrade. When we declined, he said, “If my 92-year old guest falls down the stairs, it’s on you.” Obviously we kept the no-porch room. Later we were offered another room with porch access, but only for one night and we would have to pay more for it. Yes he’s friendly. But he is also so overly talkative that when his front desk help stepped out of the office he spoke poorly of her to us for no reason and with no hesitation. The other person traveling with me tried contacting him regarding our disappointments, but he never responded. Definitely not the accommodations we saved for, packed for, and looked for to.

        Read More

        4.9/5

        107 Reviews

        heidi arvold
        google-logo
        1/5
        28 Jan, 2024
        We made reservations almost 4 months ahead of time for the Bottle Room. We were so excited to sit on the porch outside our room! Upon arrival, we were told a 92 yr old was staying there and Jeff was concerned about him going up and down the stairs, so we were told we were being upgraded. No problem, or so we thought. Moved to a king bed instead of a queen...great! But, NO PORCH OFF OUR ROOM. Such a huge disappointment. After mentioning that this is not what we reserved he said we could move to a different room with a porch, but only for one night, then we'd have to move again. He said they were booked, but only we were being inconvenienced. Then Jeff said we could have our original room, but if the 92 yr old fell down the stairs and died "it was on us". Awful! He made us feel so guilty, we stayed in the room with NO PORCH. We actually believe Jeff/loser gave our room away before we even arrived. There was no resolve, despite sending texts asking for a slight refund. Jeff also threw his staff Rider, under the bus by saying how dumb she was and he has to continually train her. So unprofessional! Great room, just not the one we wanted. We'll never stay here again and don't recommend. Unprofessional, manipulative, and chaotic. Very disappointed. Sent several texts and emails...NO RESPONSE! SKIP THIS PLACE!
        Ryan Kiehl
        google-logo
        5/5
        8 Dec, 2023
        The Porch on Frances was a wonderful spot to stay for a vacation in Key West. The room was small, but it was fully functional with amenities, and you can tell that effort was put into making it a warm and inviting space. They even provided sound machines to counteract the rooster calls at 4am! The location is easy walking distance to pretty much anything in the downtown area, and if there are any activities that you need to book on the island, the folks at the front desk were very knowledgeable and willing to help. I would highly recommend The Porch to anyone looking for a place to stay in Key West, and it will definitely be at the top of the list when we return to the island.
        Michelle Bowhousen
        google-logo
        2/5
        24 Jan, 2024
        We were so excited to be staying at an inn with a porch right outside our door! We saved for this for months because it was not as reasonable as other options. We also packed accordingly with the notion we would have the freedom to just step outside onto the porch at any moment. One of us was from the north so to have this feature was so exciting and needed. Well, Jeff decided to keep our room for another couple…and said that our now 2nd story no-porch access room was an upgrade. When we declined, he said, “If my 92-year old guest falls down the stairs, it’s on you.” Obviously we kept the no-porch room. Later we were offered another room with porch access, but only for one night and we would have to pay more for it. Yes he’s friendly. But he is also so overly talkative that when his front desk help stepped out of the office he spoke poorly of her to us for no reason and with no hesitation. The other person traveling with me tried contacting him regarding our disappointments, but he never responded. Definitely not the accommodations we saved for, packed for, and looked for to.
        Brad R
        google-logo
        5/5
        22 Jan, 2024
        Great place for a getaway, we enjoyed our stay. Our room was good size with a King bed and a very nice walk in shower. Also had a mini fridge. Short walk to about anything you want to do. The staff was friendly and answered all questions.
        Nancy Bernal
        google-logo
        5/5
        28 Dec, 2023
        We were lucky to find the Porch on Frances Inn. The Owner and housekeeper were attentive and warm, just made our stay so special. Such a beautiful Inn and adorable neighborhood. We plan on coming back Next Christmas and staying in the exact same room. Why not? It was perfect! Nancy & Randy

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          US

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          Facade

          The Porch on Frances Inn - Key West - Facade

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Exterior Detail

          The Porch on Frances Inn - Key West - Exterior Detail

          Room

          The Porch on Frances Inn - Key West - Room

          Room

          The Porch on Frances Inn - Key West - Room

          Living Area

          The Porch on Frances Inn - Key West - Living Area

          Balcony

          The Porch on Frances Inn - Key West - Balcony

          Room

          The Porch on Frances Inn - Key West - Room

          Room

          The Porch on Frances Inn - Key West - Room

          Living Area

          The Porch on Frances Inn - Key West - Living Area

          Room

          The Porch on Frances Inn - Key West - Room

          Room

          The Porch on Frances Inn - Key West - Room

          10

          4.9

          107

          Hotel safe deposit box (not room safe box)

          Multilingual Staff

          Smoke-free property

          Concierge desk

          Bicycle rentals

          Hiking

          Airport shuttle service

          Beauty Shop/Salon