The Porter House Hotel Sydney - MGallery

4.4/5(195 Reviews) rating

4 Star Hotel locationPin

Sydney, New South Wales

The Porter House Hotel Sydney - MGallery facade

133

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About hotel

Experience the charm of an affordable and luxurious 4.5-star hotel, ideally located in the vibrant and bustling city of Sydney. The Porter House Hotel Sydney - MGallery will captivate you with its lavishness and modern amenities. Enjoy a refined and sophisticated stay in the hotel's central and convenient address at 203 Castlereagh Street, New South Wales 2000, Australia. Unwind in one of the 122 spacious and elegant guestrooms, equipped with top-notch features such as iPads and Smart TVs for your entertainment. Revel in the tasteful decor and cozy furnishings that will make you feel right at home. Pamper yourself in the luxurious bathrooms with hair dryers and plush bathrobes, and request a complimentary crib for your little one to enhance your stay. When you're ready to explore the city, take a short stroll to popular attractions like Hyde Park, Queen Victoria Building, and Sydney Town Hall. For shopping enthusiasts, the World Square Shopping Centre and Westfield Shopping Centre are just a hop, skip, and a jump away. For those seeking cultural experiences, catch a show at the nearby Metro Theatre or State Theatre. The hotel's central location allows for endless possibilities and adventures. Don't miss out on the hotel's outdoor pool for a refreshing swim or stay fit in the well-equipped fitness center. Stay connected with complimentary Wi-Fi throughout the property and let the concierge help plan your outings. During cooler weather, cozy up near the fireplace in the stylish lobby. Business travelers will appreciate the modern facilities and 7 event spaces available for their convenience. Indulge in a delicious meal at Dixson & Sons, the hotel's trendy brasserie with an accompanying bar and lounge, or choose to dine in the comfort of your room. Start your day with a cooked-to-order breakfast for an additional fee. With convenient express check-out and 24-hour front desk services, your needs will be promptly and efficiently taken care of. And for transportation to and from the airport, take advantage of the roundtrip shuttle service for an additional cost. Book The Porter House Hotel Sydney - MGallery Online now for an unforgettable and luxurious stay in the heart of the city.

Highlights

• Centrally located in the bustling Sydney CBD • 4.5-star hotel with 122 guestrooms featuring iPads and Smart TVs • Close to popular tourist attractions such as Circular Quay and Bondi Beach • Within walking distance to shopping options like QVB, World Square, and Westfield Shopping Centre • Airport and railway station only 16 kilometers away for easy transportation • On-site amenities include an outdoor pool, fitness center, and complimentary Wi-Fi • Perfect for both business and leisure travelers • Luxury, boutique, and budget options available for different price points • Brasserie with a bar/lounge and room service available for convenience • Business amenities include express check-out and multiple meeting rooms for events.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

122

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹15,298

₹16,383

7% OFF

+ ₹1,496 taxes / night

Earn 167 Reward Points

Select Rooms

OPTION 1

Refundable

₹15,298

₹16,383

7% OFF

+ ₹1,496 taxes / night

Update Price

Earn 167 Reward Points

Amenities

Location

Castlereagh St, Sydney, New South Wales, 2000

View on Maps

Ratings & Reviews

4.4/5

195 Ratings

Justin Oliveira

3/5

14 Dec, 2023

Porter House had its pros and cons but it is definitely not a 5 star hotel especially compared to the other hotels we stayed at during our trip in Australia. This hotel would be more acceptably rated as a 3 star hotel but the pricing is comparable to 5 star hotels. The pros are that the hotel decor is very modern and new and the hotel is located in a decent location in proximity to all major touring sites. The cons are the service and cleanliness. There was noticeable dust in our room and the hallways smelt like rubber tires (not a nice scent to smell for 4 days). On top of that, one day the cleaning staff threw out a bag of some belongings we purchased which included chocolates from hunter valley. I understand it was a mistake and appreciate that they made an error but the hotel wasn’t apologetic. Instead, they decided to have the cleaning staff scavenge through the garbage to find our bag and brought it up to our room an hour later. Overall it was just not a good experience especially since we were expecting a 5 star stay after paying 5 star rates. My recommendation would be to stay at another 5 star hotel in Sydney.

J Wong

5/5

28 Jan, 2024

One of the best boutique property I've stayed at in Sydney. Breakfast was exceptional, staff were accommodating of preferences and friendly. Enjoyed the location of the hotel as well as the hi tech room itself. Pool is a little on the small side. Accor status and benefits were applied.

mickey vaca

4/5

19 Jan, 2024

The hotel was nice but not a 5 star hotel. There was a ton of construction while I was there and the access to the different restaurants and bars on different days and having to use totally seperate elevators from different sides of the hotel was very confusing. The restaurant staff was the best. They made my entire two weeks stay fabulous. I wished there was a better sitting chair in my room to be able to work on my computer, but I was able to access the restaurant as a working place. The amenities in the room were very nice but i ran out of body wash and condiitioner and that wasn't ever refilled. I could have called downstairs for someone to come refill, but I literally worked from the minute I woke up to the minute I laid to sleep. The gym was nice but I couldn't connect to the TV or the speakers in the room nor was there any water available. The coffee in my room was nice and the new carton of milk in the fridge hit the spot every morning. I used the dry cleaning and everything came out perfect. The price seemed to be good but I would have liked to have dinner at the hotel without spending $100 for a meal. Location was nice and I was near the park and Surry Hill and a mile walk away from the Opera House which I got to visit on the weekend. All in all, the place was nice and I plan on staying there again in a couple weeks when I am back again.

sophie haigh

5/5

29 Oct, 2023

We absolutely loved our stay here. The hotel rooms are gorgeous (especially the bathrooms!) and the restaurants, bar and cafe are beautiful. The breakfast and Dixon and Son was delicious and the coffee was great. Absolutely couldn’t ask for anything more from our stay. The place is very reasonably priced when compared to other hotels in the area too. We will be back for sure.

Justin Oliveira

3/5

14 Dec, 2023

J Wong

5/5

28 Jan, 2024

mickey vaca

4/5

19 Jan, 2024

sophie haigh

5/5

29 Oct, 2023

S A

4/5

20 Jan, 2024

Beautifully renovated heritage building. Given the location, the rooms look out to the next door office buildings, so have to keep the blinds closed at all times. The food here is exceptional with friendly staff from FOH to F&B outlets. The location is very convenient next to bus & train stations.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.