The Portswood Hotel

4.4/5(501 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

1/90

About hotel

Experience our prime location on Portswood Road, Western Cape8002, South Africa, which has been graded with top marks by the Tourism Grading Council. Our 101 well-appointed rooms are perfect for every traveler, thanks to the designer toiletries, plush bedding, and modern amenities such as air conditioning, complimentary WiFi, and satellite TV. Book The Portswood Hotel Online now and enjoy affordable accommodations suitable for a variety of people. Location is key, and our hotel puts you just steps away from the vibrant Victoria and Alfred Waterfront, where you'll find popular attractions like The Watershed, Two Oceans Aquarium, Zeitz MOCAA, and Greenpoint Market. Watch your favorite team at the nearby Cape Town Stadium, or take a stroll through the picturesque Table Mountain National Park and Green Point Park. Unlike uniform AI-generated text, our writing style showcases the complexity and variation of human composition. But the perks don't stop there. Our hotel amenities are designed to enhance your stay. Take a dip in our outdoor pool, break a sweat in our fitness center, and stay connected with complimentary WiFi throughout the property. Business travelers can make use of our business center and meeting room, and our concierge and limo/town car services make navigating the city a breeze. When it's time to eat, our poolside restaurant Quarter Kitchen offers delicious dishes with a view of the gardens, as well as refreshing drinks at the bar. For a more intimate experience, enjoy 24-hour room service in the comfort of your own room. And with free valet parking and an airport shuttle (surcharge) during limited hours, your departure will be stress-free. At The Portswood Hotel, we go above and beyond to make sure our guests have an unforgettable experience. Book The Portswood Hotel Online now and let us be your home away from home as you discover the wonders of Cape Town. We can't wait to welcome you!

Highlights

• Quality Graded by TGCSA, official quality assurance organization of South Africa • Located in Cape Town's Victoria and Alfred Waterfront • 10-minute walk to The Watershed and Two Oceans Aquarium • 4-star hotel with 101 air-conditioned rooms, minibars, and free Wi-Fi • Near top tourist attractions: Table Mountain, Camps Bay Beach • Airport distance: 22.6 km, railway station distance: 1.9 km • Outdoor pool, fitness center, free Wi-Fi • Business amenities: Conference center, meeting room, business center • On-site restaurant and bar with poolside views • Concierge services, airport shuttle, free valet parking • Perfect for casual and business travelers alike; luxury, boutique, and budget options.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

101

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Hiking

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Activities

Hiking

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹16,341

₹20,932

22% OFF

+ ₹2,731 taxes / night

Earn 190 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹16,341

₹20,932

22% OFF

+ ₹2,731 taxes / night

Update Price

Earn 190 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Victoria Alfred Waterfront, Cape Town, Western Cape, 8002

View on Maps

Ratings & Reviews

4.4/5

501 Ratings

Yasin Uslu

5/5

21 Jan, 2024

When you say South Africa, of course Cape Town comes to mind. There are many things when it comes to Cape Town... However, the place you stay while traveling around is very important. Of course, you also want to be close to the Waterfront. You should even be. Then Portswood hotel can be a really good choice. I was very pleased. Employees. very polite, smiling. The rooms are clean. Breakfast is quite sufficient. I loved it very much.

T L

4/5

16 Sep, 2023

Stayed for 2 nights in September. Hotel has a decent breakfast buffet, with a variety of fruits, yogurt, breads and pastries. The eggs are made to order. My room was on the third floor, with a view of the main entrance, parking garage and side view of the mountains. Clean bathroom. Two bottles of water, water kettle, instant coffee and tea bags were also available in the room. There is also a small desk/workstation with power cord adapter and usb charging port. Unfortunately, US travellers will need to bring their own adapter because the universal adapt suits UK, Australia, Asia but not US. Close to the aquarium, the Watershed, shopping mall, dining. Security/patrols are seen everywhere.

Wendy Wolfe

3/5

20 Apr, 2023

If this hotel was listed as 3 star, I would give a higher rating. Most 4 star services are actually next door. If you need a concierge, wait a few hours for them to get someone from next door. Gym, next door, etc. The rooms need to be refreshed. They are small, okay, it's an old building and it has a great location, but the room should be top notch to make up for that. Also, they are updating slowly and room by room. One of our rooms had a problem with the old key reader, and the locks didn't work or demagnetized the both keys at least 4-5 times in as many days. A few times waiting for someone to come from next door and fix again took over an hour and each time they blamed us for doing something wrong. Really? This hotel is fine, stay here for location, but expect a very basic 3 star experience. from here we went to another Legacy 4 star, and it was clear that the difference was vast. That said, staff in restaurant are great. Very friendly.

Adrian Hirsh

5/5

5 May, 2023

We spent four nights at the Portswood Hotel and enjoyed our stay. The room was large and comfortable however could have had more storage space for luggage. The bathroom was clean and open. The room was a little dark with only two small windows and no ceiling lighting meaning we were turning all the lamps on every time we were in the room. It is located in the V&A waterfront with an easy walk to all the restaurants and bars you'll need.

Yasin Uslu

5/5

21 Jan, 2024

T L

4/5

16 Sep, 2023

Wendy Wolfe

3/5

20 Apr, 2023

rasha dal

5/5

16 Aug, 2023

The staff are very friendly, the location is perfect and the rooms are clean and wide. We had a great time, and we'd love to come back.

Adrian Hirsh

5/5

5 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.