The Princess Hotel – St Pancras Hotel Group

3.7/5(306 Reviews) rating

2 Star Hotel locationPin

London, England

The Princess Hotel – St Pancras Hotel Group facade

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About hotel

Are you planning a trip to London and looking for affordable accommodations that offer both comfort and convenience? Look no further than The Princess Hotel – St Pancras Hotel Group, located at 31 Argyle Street, Kings Cross, England WC1H 8EP, United Kingdom. Our prime location puts you just steps away from Granary Square, University of London, and iconic attractions such as The British Museum and Camden Markets. We take pride in providing our guests with the perfect blend of comfort and connectivity. Our 27 well-appointed guestrooms feature a Select Comfort bed with premium bedding, complimentary wireless Internet access, and in-room coffee/tea makers. Our friendly and multilingual staff is always on hand to assist with anything you may need during your stay, from planning your itinerary to providing recommendations for local hotspots. For business travelers, we offer a range of amenities including express check-out, a 24-hour front desk, and self-parking. We even provide a convenient roundtrip airport shuttle for our guests. But it's not just our location and amenities that make us stand out. At The Princess Hotel – St Pancras Hotel Group, we strive to create an unforgettable experience for each and every one of our guests. That's why we offer competitive room prices and the option to book online for added convenience. So why settle for predictable accommodation options? Book your stay with us and experience the burst of energy and perplexing charm that only London can offer.

Highlights

• Centrally located in the vibrant London City Centre • Within a 15-minute walk of Granary Square and University of London • Close to top tourist attractions like The British Museum and Camden Markets • Contemporary and comfortable guestrooms with flat-screen TVs and free Wi-Fi • Luxurious Select Comfort beds with premium bedding for a restful sleep • Convenient amenities such as concierge services and 24-hour front desk • Multilingual staff and express check-out for business travelers • Multiple nearby airport options, with the closest being Heathrow Airport (29.5 km) • Within walking distance to public transportation, including railway station • Located in a bustling neighborhood with a variety of dining and shopping options

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Valet parking

Designated Smoking Areas

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Valet parking

Designated Smoking Areas

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Argyle St, London, England, WC1H 8EP

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Ratings & Reviews

3.7/5

306 Ratings

Karthik Sunil

5/5

23 Dec, 2023

Highly recommend this hotel for a short stay! The staff are all super supportive & quick to respond, and haven't run into any issues. The rooms are quite small, but for the value I can't complain. Bathroom is kept clean too. It's in a great location, across the road from the train station. Plenty of nearby shops, markets, restaurants, so not too far from the attractions. It's a quiet location and feels safe. They also let me keep my bags there for free. Before I check in and allow the bags to be kept there the whole day for check out too. 👍

Sara

5/5

18 Dec, 2023

100/10. I could not be HAPPIER with the hotel. From the beginning, the manager let us in the reception (24h and BEAUTIFUL entrance) and he let us leave our bags with them while our room finished getting ready. Upon checking, the receptionist explained everything very clearly. The room was spotless, huge shoutout to the cleaning staff who we saw every single day. We will DEFFO be coming back, this will be our go-to hotel in London forever. Thanks so much for making our experience 10 times more enjoyable. Merry Christmas!

Johnathan Pin

5/5

7 Aug, 2023

I changed to this hotel with a late night check in. Staff is very helpful and lead me to the room and the entrance is at the next door. The room is small but renovated not very long ago. For just two night stay and during the weekend for only £188, I think it's pretty reasonable for a last minute check in. Bathroom is public and only just two in basement and top floor. Definitely take the basement one as it is a lot more spacious and recently renovated, top floor one is a bit small and narrow as I would say but definitely better than a lot of 3 stars hotel here. You will feel much safer here as you can lock the door internally and the window can be opened with no harssel. Definitely recommend for girls or guys travelling alone.

Dimitri Castiblanco

5/5

25 Jun, 2023

This hotel is pretty nice. I stayed in a 5 person room with four people and each person had their own bed. There were two sinks in our room, which was nice for brushing our teeth in the morning and night. The bathroom in the basement was great and very modern, but beware this bathroom is shared with the all the bottom rooms and technically all of the hotel. The shower does have shampoo and conditioner, which was nice if you were in need of it. The keys to the hotel rooms are physical keys and can be left at the front desk whenever leaving for long periods of time to avoid losing them. The rooms can get quite warm, but there is not much you cannot do about that. Overall the room was very nice and clean and would recommend this hotel if you are okay with everything I listed above.

Karthik Sunil

5/5

23 Dec, 2023

Sara

5/5

18 Dec, 2023

Johnathan Pin

5/5

7 Aug, 2023

Dimitri Castiblanco

5/5

25 Jun, 2023

Charles Gonzalez

1/5

2 Nov, 2023

Paid through a payment link via email and was not given the dates for the stay. I was not aware of the dates and my card was charged. Asked to kindly make the stay for the following dates because online it said it still had dates available and they were not courtesies to it.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.