The Quay Hotel West Coast

3.7/5(282 Reviews) rating

3 Star Hotel

1/46

About hotel

Located on 428 Pasir Panjang Road118769, Singapore, The Quay Hotel West Coast (SG Clean) offers affordable and comfortable accommodations for all types of travelers. Whether you're a leisure traveler seeking relaxation or a business traveler on a tight schedule, our hotel has you covered. Book The Quay Hotel West Coast (SG Clean) Online to enjoy our unbeatable prices. Our hotel features 42 modern and air-conditioned rooms, equipped with all the necessary amenities for a comfortable stay. Stay connected with complimentary Wi-Fi and enjoy your favorite shows on the flat-screen TV with cable programming. The private bathrooms are stocked with refreshing showers and complimentary toiletries, creating a home away from home ambiance. Our rooms also come with safes, desks, and free local calls for your convenience. Perfectly situated in the Queenstown district, our hotel is just a short walk from the peaceful West Coast Park and the esteemed National University of Singapore. Explore the vibrant city of Singapore with ease as we are surrounded by top tourist attractions, such as Haw Par Villa and Clementi Mall. After a day of sightseeing, relax and rejuvenate at our hotel's onsite massages or in the cozy television lounge. We prioritize the comfort and satisfaction of our guests and offer various services to cater to their diverse needs. For business travelers, we have a computer station and express check-in/check-out services. Our concierge services and 24-hour airport shuttle (surcharge) make traveling stress-free. Plus, guests can enjoy complimentary self-parking. Indulge in a delicious meal at our onsite restaurant, where we take pride in serving exquisite cuisine. Our restaurant is just one of the many ways we ensure our guests have a fulfilling dining experience. With the Singapore Changi Airport only 31.9 km away, getting to our hotel is a breeze. We are dedicated to making your stay at The Quay Hotel West Coast (SG Clean) a pleasant and memorable one. Let us show you the charm and beauty of Singapore – Book The Quay Hotel West Coast (SG Clean) Room Prices and join us for an unforgettable stay.

Highlights

• Ideally located in Singapore's Queenstown area • Just a 5-minute walk from West Coast Park and National University of Singapore • Easy access to Haw Par Villa and Clementi Mall, both within 3.7 km • 42 well-appointed air-conditioned rooms with free Wi-Fi and flat-screen TVs • Onsite massages available for added relaxation • Close proximity to popular attractions like Mount Faber Park and Universal Studios Singapore • Just 31.9 km from Singapore Changi Airport and easily accessible from other airports • Business amenities include a computer station, express check-in, and express check-out • Enjoy delicious meals at the hotel's restaurant • Ideal for both casual and business travelers looking for a comfortable stay.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,500

₹8,946

27% OFF

+ ₹1,419 taxes / night

Earn 79 Reward Points

Flat ₹1,131.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,500

₹8,946

27% OFF

+ ₹1,419 taxes / night

Update Price

Earn 79 Reward Points

Flat ₹1,131.25 off included with coupon INTSTAY

Amenities

Location

Pasir Panjang Rd, Singapore, 118769

View on Maps

Ratings & Reviews

3.7/5

282 Ratings

Adin Allen

5/5

1 Jan, 2024

Very good service! It’s a little far away from city center but it’s a lot cleaner than other places I’ve stayed at this price point. We arrived and the previous guest must’ve smoked in the room. We asked if they could move us and they immediately upgraded us. Super kind and reasonable staff, highly recommend if you don’t need to be in a hurry. Thanks!!

Genaro Sarno

1/5

22 Jan, 2024

If I could give zero stars I would. This hotel looks nice in the pictures and even on the outside, but inside the rooms were tiny, it was very musky in the room, which was attempted to be covered up by an air freshener hanging on the AC unit. The bed was rock hard and the mirror had mold on it. I was told not to open the window because of the possibility of mold from the rain. It was so bad I checked out after the first night and was told there was a no refund policy. This is probably because of how bad the rooms are. The hallway smelled like urine and the only nice area was the lobby, conveniently for anyone looking to stay here. Let me just say this hotel was so bad it was worth losing $1,000 on my stay because of the no refund policy and booking elsewhere.

Murphy Ng

4/5

21 Oct, 2023

Small but clean room that comes with good bed and 4 solid thick pillows, plus a pair of disposable slipper, too, which not found on most 2/3 star hotel. Downside is no drinking bottle water provided. Instead, encourage by reception to consume from tap water, which I opt to buy from 7-eleven to quench my thirst. The hotel has a self service laundry too at the rear of level 1.

Adin Allen

5/5

1 Jan, 2024

Genaro Sarno

1/5

22 Jan, 2024

Murphy Ng

4/5

21 Oct, 2023

Danish Lala

5/5

4 Oct, 2023

Clean and simple rooms. Not too spacious but good enough for anyone. Service and staff is good and friendly ready to help. Located just around the corner of west coast road and pasir panjang.

Pranav ESp

4/5

13 May, 2023

Good rooms and well behaving staffs. The customer service is very good. Location is near to the bus stops making commute easier and to some restaurants. There is also seven-11 store also near to the hotel. They provide laundry services which cost 12$ for washing + drying.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.