The Reach Key West, Curio Collection by Hilton

3.9/5(775 Reviews) rating

4 Star Hotel locationPin

Key West, Florida

The Reach Key West, Curio Collection by Hilton exterior_detail

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About hotel

Nestled in the heart of the enchanting Old Town Key West, sits the opulent 4-star hotel, The Reach Key West, Curio Collection by Hilton. This hidden gem is located just a quick 5-minute drive from Florida Keys Beaches and the bustling Duval Street, making it the ideal choice for anyone looking to fully immerse themselves in the vibrant coastal city. Treat yourself to one of their 150 uniquely decorated guestrooms at The Reach Key West, each thoughtfully adorned with modern amenities such as refrigerators and flat-screen televisions. Stay connected with their high-speed wireless internet (available for a fee) and indulge in your favorite TV shows with premium cable programming. The spacious private bathrooms are appointed with lavish deep soaking bathtubs and upscale designer toiletries. What truly sets this hotel apart is its unbeatable location, just a brief 0.4 km stroll from the renowned Key West Butterfly and Nature Conservatory. Additionally, visitors can easily access other popular local attractions such as the iconic Tropical Island of Key West and the dazzling South Beach. For those looking for more excitement, a lively variety of boutique shops, bars, and must-see landmarks such as the Ernest Hemingway Home and Museum can be reached within a short 1.3 km jaunt. Not only is The Reach Key West known for its prime location, but its selection of top-notch amenities will leave guests feeling spoiled. Relax and rejuvenate at the full-service spa, unwind with a soothing massage, or bask in the sun at the hotel's serene private beach. For more active guests, take a refreshing dip in the outdoor pool or stay on top of your fitness routine at the state-of-the-art fitness center. Added conveniences include high-speed wireless internet (available for a fee), dedicated concierge services, and even childcare services (available for a fee) for families traveling with children. For business travelers, The Reach Key West offers a limousine and town car service, express check-out, and dry cleaning/laundry services to ensure a seamless trip. Additionally, the hotel features an impressive 4344 square feet (404 square meters) of meeting and event space, perfect for hosting successful conferences and gatherings. After a day of exploring the sights and sounds of vibrant Key West, indulge in delicious local cuisine and sample handcrafted cocktails at the hotel's onsite restaurant, Four Marlins. Alternatively, kick back and enjoy a leisurely meal with the convenience of in-room dining (available during limited hours). Fuel up for the day ahead with an appetizing buffet breakfast, served daily for a nominal fee. With the added perk of being conveniently located just 5.3 km from Key West International Airport, The Reach Key West is the perfect place for a comfortable and effortless stay in this charming city. Experience the ultimate blend of indulgence and convenience at The Reach Key West, Curio Collection by Hilton room prices. Book The Reach Key West, Curio Collection by Hilton Online now for an unforgettable stay at 1435 Simonton Street, Florida33040, United States.

Highlights

• Located in Old Town Key West, with easy access to Florida Keys Beaches and popular attractions • Just 5 kilometers from Key West Intl. Airport and 2.8 kilometers from Smathers Beach • Offers a variety of room options, from individually decorated guestrooms to luxurious suites • Full-service spa, private beach, outdoor pool, and fitness center for relaxation and recreation • On-site restaurant with bar and poolside bar, as well as room service for convenience • Ideal for both casual and business travelers with amenities such as concierge services, event planning, and a fitness center • Nearby attractions include Key West Butterfly and Nature Conservatory and Southernmost Point • Limo/town car service, dry cleaning, and conference facilities for business needs • Budget-friendly option with buffet breakfasts available daily for a fee

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Accessible parking

On-Site parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Accessible parking

On-Site parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Contactless check-in is available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 60.75 per accommodation, per night. The resort fee includes: Additional inclusions.

Beach loungers.

Fitness center access.

Health club access.

Partner property access.

Phone calls.

Pool access.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Contactless check-in is available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 60.75 per accommodation, per night. The resort fee includes: Additional inclusions.

Beach loungers.

Fitness center access.

Health club access.

Partner property access.

Phone calls.

Pool access.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹22,218

₹24,331

9% OFF

+ ₹2,656 taxes / night

Earn 248 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹22,218

₹24,331

9% OFF

+ ₹2,656 taxes / night

Update Price

Earn 248 Reward Points

Amenities

Location

Simonton St, Key West, Florida, 33040

View on Maps

Ratings & Reviews

3.9/5

775 Ratings

Keith S.

3/5

24 Jan, 2024

Staff was cordial enough face to face but then did not follow up on anything we discussed. Room was not cleaned when they told us it would be. And when they did, they made the bed and replaced some towels, but not all of them. Did not replace coffee, toilet paper or empty all the trash. When I asked the staff for more towels, coffee, toilet paper and to remove some left over food none of it ever happened. Most of the staff was nice enough except for Zach. I do not know what his problem is but that guy needs to learn some customer service skills. And when I walked away from him, he waved his hand at me like "get out of here." During our five night stay we had Anna serve us at the bar a couple different times. She was the only bright spot regarding the staff. She got us our drinks in a timely manner, chimed in when appropriate and did a really nice job. And this review is tough because most everyone was pleasant enough while I spoke with them, but the follow-up was brutal or non-existent. Nothing was horrible (except for Zach) but most everything was very underwhelming. The rooms were nice enough. The location is great. The pool was nice. The food was good. We went to breakfast four times (we had a daily resort credit that we needed to use daily. The view was nice and my wife and I enjoy having breakfast together). On the 4th visit everything came the way we ordered it. The first three visits the order was wrong.... sometimes for just one of us, sometimes for both of us. All four visits we ran out of water and never were offered more. One visit we ran out of coffee and were not offered more. Every visit we were done eating, napkins on plates, for at least ten minutes before we were asked if we wanted the check. Then it ranged from pretty quickly to another five minutes before we actually got the check. Not sure if I would recommend this place. If they can straighten the staff out I would go back. The staff is the problem. If you go in not expecting much out of them the location and amenities are really good stuff.

Todd Willis

5/5

12 Jan, 2024

We had a great stay here for the week. It was nice to have the little bit of beach to chill on in the morning then head out on the town before lunch. The food and drinks are a little more expensive than other restaurants and bars, but to be expected. The front desk were very nice and accommodating, quickly addressed anything we needed and even looked up my rewards account so I could get the points.

Kaleb

4/5

6 Jan, 2024

From the concierge to the housekeepers, the staff is exceptionally friendly and helpful. I’ve stayed here multiple times and got a double queen bed room each time. The rooms are pretty standard and what you would expect for a resort of this size. On this trip, there was an issue with the hot water and I was forced to take cold showers on two separate days. To me, this is not an issue you’d expect when staying somewhere at this price point. The door to my bathroom also had visible water damage from a previous incident. The gift shop has convenient breakfast options that are fresh and brought in daily, although none are overly luxurious. Overall, I’ve always had a pleasant and enjoyable stay here.

Ryan Walker

5/5

9 Nov, 2023

My partner and I had a wonderful time staying at The Reach. The staff were all very helpful and friendly. Our room was upgraded and had a beautiful ocean view. Once we got checked in, we realized we wanted to extend our stay and we did not regret that. The rooms can be quite expensive, but the location and people are fantastic. One member of the staff I want to give recognition to was Ricky. Ricky is a bellhop at the resort and was very friendly. Once he found out I was planning to propose to my partner, he made suggestions, offered to get reservations and coordinated a wonderful congratulations surprise when we got back (She said yes!). Overall, our stay was wonderful and we will be back in the future!

Danny Haralson

5/5

14 Jan, 2024

Well, our stay isn't over BUT, so far it's been great. Our room is adequate and 'supposedly' we got an upgrade but it's quiet, convenient and clean...though we haven't figured out housekeeping yet. They came yesterday while we were napping then never came back (it's 30 hours later). No biggie, we'll just ask for towels. The pool staff, restaurant and bar personnel are all super friendly and we've had zero service issues. It's an easy mile from Mallory Square and most of Duval 'fun' is closer. All very walkable. To date the stay has been very enjoyable.

Keith S.

3/5

24 Jan, 2024

Todd Willis

5/5

12 Jan, 2024

Kaleb

4/5

6 Jan, 2024

Ryan Walker

5/5

9 Nov, 2023

Danny Haralson

5/5

14 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.