THE RESERVE

4.4/5(56 Reviews) rating

2 Star Hotel locationPin

Cape Town, Western Cape

196

1/196

About hotel

Location: A stay at Neighbourgood Reserve places you in the heart of Cape Town, steps from Greenmarket Square and Adderley Street. This aparthotel is 1.7 mi (2.7 km) from Cape Town Cruise Terminal and 0.4 mi (0.7 km) from Long Street.Rooms: Make yourself at home in one of the 38 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless Internet access is available to keep you connected. Conveniences include microwaves, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Greenmarket Square - 0.1 km / 0.1 mi
Adderley Street - 0.1 km / 0.1 mi
St. Georges Mall - 0.1 km / 0.1 mi
South Africa Library - 0.2 km / 0.2 mi
Long Street - 0.3 km / 0.2 mi
Houses of Parliament - 0.4 km / 0.2 mi
Christian Barnard Hospital - 0.5 km / 0.3 mi
Cape Town Gateway Visitor Centre - 0.5 km / 0.3 mi
Cape Town City Hall - 0.5 km / 0.3 mi
Bree Street - 0.5 km / 0.3 mi
District Six Museum - 0.5 km / 0.3 mi
Africa Centre - 0.5 km / 0.3 mi
Western Cape High Court - 0.5 km / 0.3 mi
Company's Garden - 0.5 km / 0.3 mi
Parliament of South Africa - 0.6 km / 0.3 mi

The nearest major airport is Cape Town Intl. Airport (CPT) - 20.7 km / 12.9 mi

Amenities: Make use of convenient amenities, which include complimentary wireless Internet access and a communal living room.Business Amenities: Featured amenities include a 24-hour front desk and laundry facilities.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: ZAR 200 per accommodation, per stay.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: ZAR 200 per accommodation, per stay.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹5,719

₹7,875

27% OFF

+ ₹989 taxes / night

Earn 67 Reward Points

Flat ₹958.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,719

₹7,875

27% OFF

+ ₹989 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹958.25 off included with coupon INTSTAY

Amenities

Location

Cape Town City Centre, Cape Town, Western Cape, 8000

View on Maps

Ratings & Reviews

4.4/5

56 Ratings

Lavinia Holmes

5/5

17 Jan, 2024

The location is right downtown/uptown in the hustle and bustle. Very close to lots of restaurants, and shopping. All walking distance. Table Mountain is not far. The Wharf Pier was about 15mins away. Our stay here was great! The front desk service was great! The rooms were very clean, unique in style, with a quiet atmosphere. Unbelievably affordable. We enjoyed our stay here very much!

Sky van der Westhuizen

5/5

21 Jan, 2024

Moeneeb, the front man was extremely friendly and chatty, he did us a great favour at the end of the day. I feel proufoundly pleased with his service and the hotel itself was very relaxing. The detail to comfort in the hotel is on another level. We will be coming back as soon as possible.

Cátia Reis

5/5

2 Feb, 2024

Everything was perfect from check in to check out. Room was lovely and comfortable. Location is perfect next to Bree St and Long St, where you will find amazing restaurants. Also would like to thank Moeneeb for helping me out with everything.

Lavinia Holmes

5/5

17 Jan, 2024

Sky van der Westhuizen

5/5

21 Jan, 2024

Cátia Reis

5/5

2 Feb, 2024

Patricia Rothen

5/5

24 Jan, 2024

This is a great and centrally located place to stay with clean rooms and stable electricity, very friendly and helpful staff and a rooftop terrace with a lovely view! A special shout-out to Moeneeb and Esther :)

Dale Stuart Sauls

5/5

14 Oct, 2023

Reception guy MO is a great guy and have a good mindset always thinking out of the box. Always great no matter how many times we walk in or out. He also explain us about the building I must say we'll done to him.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.