The Retreat Palm Dubai MGallery by Sofitel

google-logo4.7/5(7.57K Reviews)rating5 Star HotellocationPinDubai, Dubai
Entrance 1
Exterior Detail 2
count163
    18,49515,521

    About hotel

    Experience the epitome of luxury and tranquility at The Retreat Palm Dubai MGallery by Sofitel, a remarkable 5-star hotel located in the vibrant city of Dubai. Nestled in the prestigious Palm Jumeirah area, our hotel offers a haven of serenity for travelers seeking affordable accommodations. Indulge in the opulence of our 255 individually adorned guestrooms, each designed to provide the utmost comfort and style. Sink into our plush pillowtop beds, dressed with the finest down comforters and luxurious Egyptian cotton sheets, ensuring a night of unparalleled rest. Wake up to breathtaking views of the city skyline or the majestic Arabian Gulf from your private balcony. Treat yourself to a rejuvenating experience at our full-service spa, where skilled therapists will transport you to a realm of pure bliss. Choose from a variety of soothing massages, invigorating body treatments, and revitalizing facials. For those looking to stay active, our health club offers state-of-the-art facilities, while the outdoor pool and spa tub provide moments of relaxation in a sun-kissed ambiance. Our commitment to your comfort extends to our concierge services, babysitting options, and complimentary wireless Internet access throughout the premises. Embark on a culinary journey at our esteemed on-site restaurant, Vibe, where a symphony of local and international flavors awaits your discerning palate. Enjoy refreshing beverages at the poolside bar or savor a cup of aromatic coffee at one of our three charming coffee shops/cafes. If you prefer dining in the privacy of your room, our 24-hour room service is at your disposal. With our enviable location, the wonders of Dubai are easily accessible. Delight in the exhilarating attractions of Aquaventure and Lost Chambers, just a short 10-minute drive away. Explore the vibrant shopping and dining destinations of The Pointe and Nakheel Mall, both within close proximity. The Dubai Marina Mall and The Walk offer a plethora of entertainment options for endless moments of joy. Whether you're visiting for business or leisure, The Retreat Palm Dubai MGallery by Sofitel promises an unforgettable sojourn in the enchanting city of Dubai. Book The Retreat Palm Dubai MGallery by Sofitel online today and experience affordable luxury at its finest. Our hotel address is Palm Jumeirah, Dubai, United Arab Emirates, making it easy for you to reach us and embark on an extraordinary journey of opulence and tranquility.
    Highlights
    • 5-star hotel located in Palm Jumeirah, Dubai • Within a 10-minute drive to Aquaventure and Lost Chambers • Individually decorated guestrooms with minibars and flat-screen TVs • Complimentary wireless internet access • Full-service spa offering massages, body treatments, and facials • Outdoor pool, health club, and spa tub for recreational activities • Concierge services and babysitting available • 24-hour business center and express check-out for business travelers • Onsite dining options including a restaurant specializing in local and international cuisine • Free valet parking available • Distances to popular attractions: Aquaventure (2.9 km), Lost Chambers (3 km), Dubai Marina Mall (13.7 km), Marina Beach (14.3 km) • Nearest airports: Dubai Intl. Airport (39.2 km), Al Maktoum Intl. Airport (49.5 km)
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    255
    Floors
    7
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Multilingual Staff

      Newspaper

      Shops and commercial services

      Snack bar

      Valet parking

      Designated Smoking Areas

      Library

      Terrace

      Concierge desk

      Bicycle rentals

      Sauna

      Activities

      Baby Sitting / Child Services

      Children's Pool

      Tennis on site

      BBQ/Picnic area

      Hiking

      Tennis court

      Food & Beverages

      Breakfast available

      Coffee/tea

      Services

      Gym

      Beauty Shop/Salon

      Business

      Banquet Facilities

      Business center

      Conference Center

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      This property uses a grey water recycling system.

      Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

      This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Shield between guests and staff in main contact areas.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Gloves are available to guests.

      Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

      Contactless check-out is available.

      Property confirms they are implementing guest safety measures.

      Individually-wrapped food options are available.

      Property confirms they are implementing enhanced cleaning measures.

      Individually-wrapped food options are available for dinner.

      Individually-wrapped food options are available through room service.

      Individually-wrapped food options are available for breakfast.

      Individually-wrapped food options are available for lunch.

      Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

      Green Globe.

      Commonly-touched surfaces are cleaned with disinfectant.

      No alcohol served onsite.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: AED 1999.

      New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old).

      A tax is imposed by the city: AED 20.00 per accommodation, per night.

      We have included all charges provided to us by the property..

      Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

      One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

      The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

      No pets and no service animals are allowed at this property..

      Alcohol is not served at this property..

      Contactless check-in and contactless check-out are available.

      Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        This property uses a grey water recycling system.

        Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

        This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Shield between guests and staff in main contact areas.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Gloves are available to guests.

        Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

        Contactless check-out is available.

        Property confirms they are implementing guest safety measures.

        Individually-wrapped food options are available.

        Property confirms they are implementing enhanced cleaning measures.

        Individually-wrapped food options are available for dinner.

        Individually-wrapped food options are available through room service.

        Individually-wrapped food options are available for breakfast.

        Individually-wrapped food options are available for lunch.

        Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

        Green Globe.

        Commonly-touched surfaces are cleaned with disinfectant.

        No alcohol served onsite.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: AED 1999.

        New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old).

        A tax is imposed by the city: AED 20.00 per accommodation, per night.

        We have included all charges provided to us by the property..

        Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

        One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

        The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

        No pets and no service animals are allowed at this property..

        Alcohol is not served at this property..

        Contactless check-in and contactless check-out are available.

        Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        15,521

        18,495

        16% OFF

        + ₹3,413 taxes / night

        Earn 189 Reward Points

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 01:16 AM, 16 December (local time at the property) - 100.00% of the booking amount.

        15,521

        18,495

        16% OFF

        + ₹3,413 taxes / night

        Update Price
        Earn 189 Reward Points

        Amenities

        Location
        The Palm Jumeirah, Dubai, Dubai, 0

        Ratings & Reviews

        4.7/5

        7.57K Ratings

        Julia Pithouse
        google-logo
        5/5
        23 Jan, 2024

        A lovely relaxing stay. The pool was gorgeous and warm, very inviting. The beach is fantastic and we enjoyed lovely sunset views of the Atlantis and the new royal. Many thanks to Akash for his cheery smile and for keeping the room so spotless each day. All the staff are truly amazing, ultra polite and welcoming. Breakfasts were lovely on the terrace and although the menu varied every night and there was lots of choice, the food could have been hotter. Other than that we have enjoyed staying here and the combination of sightseeing and relaxing on the beach. The beds are very comfortable too!! We have had a gorgeous time!!

        Read More
        Megan Bhidey
        google-logo
        5/5
        28 Jan, 2024

        We stayed at this hotel for 10 nights and it was incredible. We have a 2 year old and the facilities for kids were amazing. The staff and service was outstanding. Ahmed was so lovely on reception and he was so helpful. The room was very spacious and the cleanliness was excellent. Ram the cleaner did a fantastic so and he was so polite and helpful. I would definitely recommend this hotel.

        Read More
        Josh Gudgeon
        google-logo
        5/5
        30 Jan, 2024

        We stayed here with our 3 year old daughter and it has been incredible. The kids pool is absolutely perfect and we couldn’t get our daughter out of it, and the adult pool has amazing views and always really warm. Always managed to get sunbeds either at the pool or the beach and highly recommend ordering food to the beach - we had lots of great lunches sat on there! All of the staff are friendly and attentive, Nihal was particularly good to us, and we can’t fault the service at all. The only slight let down is the food, we found breakfast to be a bit chaotic and the dinner choices weren’t amazing. Still nice enough but we ate out a few times as we didn’t fancy it every night. Overall a brilliant hotel and we’ll definitely be back.

        Read More

        4.7/5

        7.57K Reviews

        Julia Pithouse
        google-logo
        5/5
        23 Jan, 2024
        A lovely relaxing stay. The pool was gorgeous and warm, very inviting. The beach is fantastic and we enjoyed lovely sunset views of the Atlantis and the new royal. Many thanks to Akash for his cheery smile and for keeping the room so spotless each day. All the staff are truly amazing, ultra polite and welcoming. Breakfasts were lovely on the terrace and although the menu varied every night and there was lots of choice, the food could have been hotter. Other than that we have enjoyed staying here and the combination of sightseeing and relaxing on the beach. The beds are very comfortable too!! We have had a gorgeous time!!
        Megan Bhidey
        google-logo
        5/5
        28 Jan, 2024
        We stayed at this hotel for 10 nights and it was incredible. We have a 2 year old and the facilities for kids were amazing. The staff and service was outstanding. Ahmed was so lovely on reception and he was so helpful. The room was very spacious and the cleanliness was excellent. Ram the cleaner did a fantastic so and he was so polite and helpful. I would definitely recommend this hotel.
        Josh Gudgeon
        google-logo
        5/5
        30 Jan, 2024
        We stayed here with our 3 year old daughter and it has been incredible. The kids pool is absolutely perfect and we couldn’t get our daughter out of it, and the adult pool has amazing views and always really warm. Always managed to get sunbeds either at the pool or the beach and highly recommend ordering food to the beach - we had lots of great lunches sat on there! All of the staff are friendly and attentive, Nihal was particularly good to us, and we can’t fault the service at all. The only slight let down is the food, we found breakfast to be a bit chaotic and the dinner choices weren’t amazing. Still nice enough but we ate out a few times as we didn’t fancy it every night. Overall a brilliant hotel and we’ll definitely be back.
        Sophie N
        google-logo
        5/5
        18 Jan, 2024
        amazing stay, and exceptional staff. ram, whom was cleaning our rooms daily goes out of his way to ensure that customers are happy. nothing is ever too much! we love speaking with him and he is so friendly. massive thank you to all the staff, but ram especially
        Avis Jackson
        google-logo
        5/5
        20 Jan, 2024
        Our stay at The Retreat was amazing, staff had a major input and made it comfortable and very welcoming. Our room was Beautiful, clean, fresh towels and bedding every day. The room was spotless our cleaner who cleaned our room was called Shira was so accommodating couldn’t fault her, beautiful person and polite and very helpful .

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

          Similar Hotels

          The Retreat Palm Dubai MGallery by Sofitel Price Start at INR 15521/Night

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          25.140541

          2024-12-20

          2024-12-21

          Dubai
          Dubai
          0
          AE

          5

          5

          5

          5

          5

          Facade

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Facade

          Entrance

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Entrance

          Exterior Detail

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Exterior Detail

          Exterior Detail

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Exterior Detail

          Exterior Detail

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Exterior Detail

          Exterior Detail

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Exterior Detail

          Exterior Detail

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Exterior Detail

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          Room

          The Retreat Palm Dubai MGallery by Sofitel - Dubai - Room

          10

          4.7

          7569

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Multilingual Staff

          Newspaper

          Shops and commercial services

          Snack bar

          Valet parking

          Designated Smoking Areas

          Library

          Terrace

          Concierge desk

          Bicycle rentals

          Sauna

          Baby Sitting / Child Services

          Children's Pool

          Tennis on site

          BBQ/Picnic area

          Hiking

          Tennis court

          Breakfast available

          Coffee/tea

          Gym

          Beauty Shop/Salon

          Banquet Facilities

          Business center

          Conference Center