The Ritz-Carlton, Chicago

4.6/5(1.44K Reviews) rating

5 Star Hotel locationPin

Chicago, Illinois

The Ritz-Carlton, Chicago exterior_detail

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About hotel

Tucked away in the bustling city of Chicago, just a short walk from the iconic Michigan Avenue and surrounded by the shimmering waters of Lake Michigan, you'll find The Ritz-Carlton, Chicago. Exuding sophistication and opulence, our five-star hotel offers a memorable stay like no other. Indulge in one of our 434 beautifully appointed guestrooms, each featuring plush bedding and modern amenities including minibars and Smart TVs for your utmost comfort and convenience. Our dedication to perfection is evident in our exceptional service and wide range of amenities catering to your every need. Relax and rejuvenate at our exclusive in-house spa, offering a variety of indulgent massages, body treatments, and facials. Our concierge services are at your disposal to assist with any requests, and for those looking to tie the knot in style, our customizable wedding packages will make your special day even more magical. Take a piece of Chicago with you from our variety of on-site shops, perfect for finding that special souvenir. Conveniently located near the city's most popular attractions, such as the Water Tower Place, Museum of Contemporary Art, and John Hancock Center, our hotel's prime location is perfect for exploring all that Chicago has to offer. Stroll along the renowned Magnificent Mile, shop at the upscale 900 North Michigan Shops, or discover the trendy Oak Street neighborhood. For our business travelers, we offer a fully-equipped business center, express check-in, and top-of-the-line dry cleaning and laundry services for a seamless and efficient stay. And after a long day, indulge in delectable Italian cuisine at our award-winning restaurant, Torali Italian-Steak, or unwind with a refreshing drink at the bar/lounge. At The Ritz-Carlton, Chicago, we understand the importance of accessibility for our guests. That's why we are conveniently located near major airports, including Chicago O'Hare Intl. Airport and Chicago Midway Airport, making it easy for our guests to reach us. Experience the ultimate in luxury, sophistication, and convenience at The Ritz-Carlton, Chicago. Book your stay with us today and let us provide you with an exceptional and meticulously crafted experience. Because when it comes to offering the best, we leave no stone unturned. Reserve your affordable accommodations at The Ritz-Carlton, Chicago at a great price and secure your stay at our 160 E Pearson Street, Illinois60611, United States location by booking online at The Ritz-Carlton, Chicago room prices. Book The Ritz-Carlton, Chicago Online and prepare for an extraordinary stay unlike any other.

Highlights

• Prime location in the heart of Chicago near Michigan Avenue and Lake Michigan • Luxury accommodations with 5-star service and amenities • 15-minute walk to popular tourist attractions such as Navy Pier and Grant Park • Short distances to popular shopping destinations like Water Tower Place and 900 North Michigan Shops • Easy access to major transportation hubs with Chicago O'Hare International Airport 29.4 km away and Chicago Midway International Airport 21.8 km away • Perfect for both leisure and business travelers with convenient business amenities and spa services • Multiple on-site dining options including an Italian restaurant and 24-hour room service • Nearby attractions include Museum of Contemporary Art, John Hancock Center, and Lake Michigan • Range of room options, including deluxe rooms and suites with premium bedding and Smart TVs.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

434

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Valet parking

Terrace

Concierge desk

Indoor pool

Shopping mall

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Valet parking

Terrace

Concierge desk

Indoor pool

Shopping mall

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is not required for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is not required for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

₹41,318

₹55,612

26% OFF

+ ₹7,724 taxes / night

Earn 490 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹41,318

₹55,612

26% OFF

+ ₹7,724 taxes / night

Update Price

Earn 490 Reward Points

Amenities

Location

Water Tower Place, Chicago, Illinois, 60611

View on Maps

Ratings & Reviews

4.6/5

1.44K Ratings

Jose Velasquez

5/5

6 Dec, 2023

My partner and I celebrated our anniversary this weekend and decided to stay at the Ritz Carlton Chicago. It was our first time here in Chicago and our experience at the hotel ended up being the highlight of our entire trip. THE HOTEL The hotel is in a great location, very close to main attractions. The hotel lobby had a luxurious and sophisticated design, as well as holiday decor. The decor around the entire hotel was perfect to take any photos, especially the beautiful Christmas tree by the entrance. We did not need to use their parking; however, we used Uber to the places we wanted to visit, and all were short rides, very convenient. THE CLUB LOUNGE We decided to indulge in the Ritz-Carlton experience with Club Lounge. The lounge features five continuous food & beverage offerings throughout the day. This was our first time and overall enjoyed it and believe it was well worth our experience. We ate there for breakfast and the food was fresh and good. We also joined later in the evening for some drinks and dessert, which was nice because there was a relaxing atmosphere. It truly hands off a heightened level of luxury and exclusivity. THE STAFF The entire staff was friendly and were very welcoming. They ensured our stay was stress free and accommodated any requests we had. However, I want to give a special thanks to Jeremy for making our entire stay such a memorable experience. We arrived earlier than expected so our room was not ready, so we decided to enjoy breakfast at the club lounge. Upon arrival, we were greeted by Jeremy, and he let us know he would let us know when our room was ready. He later stopped by and to check in with us and let us know that our room was ready, and he had provided us an upgraded room to celebrate our anniversary, which was so thoughtful. The room was incredible, the views throughout the entire room were phenomenal and could not be beaten. We got to see fireworks over the pier from the comfort of our room, as well as the city lit up and all was such stunning views. Jeremy, thank you for such an amazing experience. OVERALL EXPERIENCE The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Chicago. I definitely plan to stay at the Ritz-Carlton Chicago again whenever in town. This was a definite winner for us!!!

Armen David Khachatryan

5/5

21 Jan, 2024

The Ritz-Carlton, Chicago is the epitome of luxury, and I can't express enough how exceptional my stay was at this magnificent hotel! From the moment I arrived, I was greeted by a level of service and hospitality that exceeded all expectations. The hotel's elegant design and timeless decor create an atmosphere of opulence and sophistication that immediately transports you to a world of luxury. The rooms at The Ritz-Carlton are nothing short of sumptuous. Every detail, from the plush bedding to the breathtaking city views, is designed to provide the utmost comfort and elegance. I felt pampered and rejuvenated throughout my entire stay. Now, let's talk about the amenities. The hotel offers a range of facilities that cater to every need and desire. The fitness center is state-of-the-art, and the spa is a haven of relaxation and rejuvenation. The dining options on-site are exquisite, with each restaurant offering a culinary journey that tantalizes the taste buds. What truly sets The Ritz-Carlton apart is the unparalleled service. The staff is not just attentive; they are intuitive, anticipating your needs before you even realize them. From personalized welcome amenities to expert concierge recommendations, every interaction with the staff is a testament to their commitment to excellence. I've had the privilege of staying at The Ritz-Carlton, Chicago on multiple occasions, and each visit has been a memorable experience that leaves me in awe. Whether you're celebrating a special occasion, traveling for business, or seeking a romantic getaway, this hotel ensures that your stay is nothing short of perfection. In summary, if you're seeking the ultimate luxury experience in Chicago, The Ritz-Carlton is the pinnacle of hospitality. It's a destination that deserves all the accolades and praise it receives. The combination of opulent accommodations, world-class amenities, and impeccable service makes it a true gem for travelers. I eagerly anticipate my next stay to revel in more of this extraordinary hotel!

Brad Woodruff

5/5

2 Jan, 2024

Was walking around town in the early evening and we decided to stop and take a break. After getting to the restaurants, we sat and had a nice drink and salad at the bar. The staff was excellent. Extremely cordial and inviting and not once did they care or mind that we were not hotel guests. We enjoyed our time so much my wife and I are likely going to try and stay at the hotel during our next stay in town.

Octav Popescu

5/5

27 Jan, 2024

I stayed at the Ritz Carlton Chicago for a week. It is a luxurious hotel that offers all the facilities that a 5-star hotel should offer. The hotel reception is on the 12th floor, on the 11th floor is the SPA - I don't know if there is also a sauna, and the pool is dedicated to lap swimming. The room is large, the bed is very comfortable and in the minibar you can find everything you need. The food for breakfast is not a buffet. What can be disturbing is that on the side where I had the view there is a fire station where cars with sirens frequently left, but this less pleasant aspect can be overlooked. Also, the air conditioning in the room was a bit noisy and ineffective. The location of the hotel is perfect, close to any important tourist area in Chicago.

Melissa B

1/5

10 Nov, 2023

For a cheaper hotel, this experience would’ve been fine. For a five star more expensive hotel that is supposed to be top-of-the-line, this was not worth it. I would not ever stay here again. This was such a disappointing experience. I’ve had better stays at Renaissance properties. I am a Titanium Elite Bonvoy member and have stayed at other Ritz properties before. This building is truly sub par. I hated having to walk in to the entrance of the building that looked like a small office building to take an elevator to the lobby and then get out, walk around and take a second elevator to my room. How is this a 5 star experience? Very plain decor in general. Watch out for conventions. We had one there while we stayed and I’m pretty sure that’s why we had very minimal attention when we checked in. The staff was too busy with the convention to notice other guests The check-in process was very basic. Tiny lobby. The staff confirmed that there is no welcome gift for any Marriott Bonvoy status whatsoever. No discount on food. No discount on spa services. No executive center. Apparently they had this in the past and decided to take it away. They did not even let us know what amenities were available on site. They just provided our room key and told us how to get to the elevator. It wasn’t till the next day that we even found out there was a coffee bar in the back of the lobby. The one nice thing they did was give us popcorn in the lobby at 5 PM. The rooms were very gray, but they were clean. However, the windows were very dirty, even though they tell you that they clean them every day.

Jose Velasquez

5/5

6 Dec, 2023

Armen David Khachatryan

5/5

21 Jan, 2024

Brad Woodruff

5/5

2 Jan, 2024

Octav Popescu

5/5

27 Jan, 2024

Melissa B

1/5

10 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.