The Ritz Carlton Hong Kong

4.6/5(2.46K Reviews) rating

5 Star Hotel

The Ritz Carlton Hong Kong exterior_detail

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About hotel

Experience the vibrant and dynamic neighborhood of Yau Tsim Mong in Kowloon with a luxurious stay at the exquisite 5-star Ritz Carlton Hong Kong. Conveniently located just a 5-minute drive from iconic attractions like Victoria Harbour and Kowloon Bay, as well as in close proximity to the famous Happy Valley Race Course and the trendy Lan Kwai Fong area, this hotel offers an unbeatable location for a variety of travelers. Plus, with the hotel address being Intl. Commerce Centre, 1 Austin Rd West, Hong Kong, it's easy to find and reach. Step into one of the 312 well-appointed and air-conditioned rooms, each elegantly decorated to provide a comfortable and sophisticated ambiance. With top-of-the-line amenities, including plush down comforters and premium bedding, you can be assured a restful night's sleep. Stay entertained with a variety of cable programming and make use of complimentary wireless internet access to stay connected at all times. Additionally, the iPod docking stations create the perfect atmosphere for relaxation. The luxurious private bathrooms, complete with spacious layouts, separate bathtubs, and lavish rain showerheads, are a sight to behold. Indulge in the provided designer toiletries and pamper yourself with a refreshing bath unlike any other. For the ultimate indulgence, visit the hotel's full-service spa where you can choose from a wide range of massages, body treatments, and facials. Or take a dip in the indoor pool, relax in the sauna, or work up a sweat in the well-equipped fitness center. For the shopaholics, the Elements Shopping Mall and the International Commerce Centre are only a short distance away. The Ritz Carlton Hong Kong also caters to business travelers with a 24-hour business center, limo/town car service, and extensive event facilities, including a sprawling conference center spanning 16146 square feet. Foodies will be spoiled for choice with 4 exquisite restaurants on site. Be sure to try out the mouthwatering Italian cuisine at Tosca di Angelo, and unwind with a drink at one of the three bars/lounges. Plus, with 24-hour room service available, you can satisfy your cravings at any time of the day. With the Hong Kong International Airport located just 32.4 km away, getting to and from the Ritz Carlton Hong Kong is a breeze. So, don't wait any longer. Book your stay now and indulge in the ultimate cosmopolitan experience at this exceptional hotel while experiencing the affordable and competitive The Ritz Carlton Hong Kong room prices. Lose yourself in the stunning city views and let The Ritz Carlton Hong Kong pamper you with unparalleled luxury and flawless service. Your refined and upscale stay awaits, so book The Ritz Carlton Hong Kong online today.

Highlights

• Located in the heart of Kowloon, close to Victoria Harbour and Kowloon Bay • Luxury 5-star hotel with 312 air-conditioned rooms, refrigerator, and LCD TV • Spa, indoor pool, sauna, and nightly entertainment for relaxation and rejuvenation • Within walking distance of popular attractions like Sky 100 and Elements Shopping Mall • Easy access to transportation with airport (32.4km) and railway (1.8km) nearby • Ideal for both casual and business travelers with 24-hour business center and event facilities • Italian fine dining at Tosca di Angelo and other dining and drink options on-site • Complimentary amenities include concierge services, free Wi-Fi, and gift shops.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

312

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Shopping mall

Nightclub

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Shopping mall

Activities

Nightclub

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹39,809

₹42,528

6% OFF

+ ₹3,125 taxes / night

Earn 429 Reward Points

Select Rooms

Deluxe Room, 2 Double Beds, Non Smoking, City View

540 sq.ft (50.17 sq.mt)

Heating

Adapter

Blackout Curtains

Wardrobe/Closet

Electric kettle

Desk

Smoking policy – non-smoking available

Soundproof

Refrigerator

Minibar

Free toiletries

Safe

Room Service

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

Adjoining rooms

Fire safety compliant

Air conditioning

Newspaper

Private bath or shower

Housekeeping - daily

Ironing Services/ board

DVD Player

Wine/Champagne

Coffee machine

See All

OPTION 1

Refundable

₹39,809

₹42,528

6% OFF

+ ₹3,125 taxes / night

Update Price

Earn 429 Reward Points

Amenities

Location

Kowloon

View on Maps

Ratings & Reviews

4.6/5

2.46K Ratings

ezema chisom

5/5

16 Dec, 2023

This is a very high rated hotel with luxurious interiors and exteriors. A very fancy structure. I'm really amazed at the wonderful services they render...so friendly and comfortable environment, they've got special services for everyone. There is wheelchair accessible parkings and entrance ♿♿♿, they've got high and low chairs, high and low tables, high and low beds, a very chilling swimming pool with a refreshing bar of varieties of quality wines by the side. Is a place children enjoy going to. Go there on holidays, vacation, and weekends and you will enjoy it. Is also a good place for business meetings. There is a nice car park as well. Mention your choice of service and allow your money to do the rest. The rooms are of high quality and standards, if you are looking for where to spend some cash and enjoy, you should really go there.

Gary Bai

5/5

18 Oct, 2023

RC Hong Kong is a beautiful and very unique hotel. We had a fabulous stay there, the room was huge and very luxurious. A big highlight for me was the pool and spa - located 490m above sea level, it's the highest jacuzzi I've ever been in. Service was very good and housekeeping especially was very detailed. I also really liked Ozone bar, and as a hotel guest, we were provided with a beautiful window seat which normally requires a minimum spend, but was waived for us. Drinks at the bar were delicious and they even provided us with on the house welcome drink and negroni shot. For those with fear of heights, taking the elevator up or looking down from the room may be a bit scary, but I enjoyed the experience a lot. The hotel was very communicative before the stay as well, the most I've ever seen even compared to other RC properties. They made sure to enquire about my pillow and mattress preferences and also provided options around airport transfer, spa, and restaurant bookings.

Wayne Yip

2/5

4 Jan, 2024

I had buffet at the hotel’s restaurant on the 103th floor tonight. Party of 5. We have had dinner at various Ritz Carlton locations. This has to be the worst. It’s advertised as having a view from the restaurant which is almost false advertising as the only view is from standing up and only from a few narrow angles from the far left or right of the restaurant. Once seated, you basically is looking at walls and mirrors. Food is very limited and not even up to a regular standard level. It's at best a 6 on scale of 1 to 10. I honestly think management should drop the buffet concept and not damage the image of the hotel name. Buffet is tricky and if you can’t execute the theme then it’s totally disastrous the way it’s presented. Please take off the emphasis on having a view as you don’t have a view of a view.

Austin Blake

5/5

20 Sep, 2023

I stayed here for one night in the “Deluxe Victoria Harbor Suite” and had a very pleasant time. My experience at the Ritz Carlton started with a pickup from Hong Kong airport in the hotels Rolls Royce Phantom which made the arrival into Hong Kong very pleasant as the time it took from getting off the plane to stepping into my room at the Ritz Carlton was only 1 hour (good off the plan at 2PM, got into the Rolls Royce at 2:30, and stepped into my room at 3:00!) - so fast! My room had an amazing view as is to be expected with a title like “Grand Victoria Harbor Suite”, and came well appointed with plenty of free water, coffee, soaps, and even a nice bottle of champagne. The only downside was the electric toilet, which was somewhat of a nuisance and had a blinking red / blue light underneath which lit up the bathroom all night. I wish hotels would just stick with the “Toto” brand as all others are inferior and end up not working as easy. I had all my meals (afternoon tea, dinner, breakfast, lunch the next day) were at the club lounge. Every time I ate there, it was great and they really put out a nice selection of foods. For dinner they had a risotto station where the chef made risotto as you like and in the morning there was a nice omelet / eggs station. Finally for lunch the next day they had some fresh pizza which was great. Overall service was fantastic and you are treated like royalty wherever you go in the hotel. I hope I can have the chance to come back to HK again in the future because I will defiantly be paying another visit to the Ritz Carlton!

ezema chisom

5/5

16 Dec, 2023

Gary Bai

5/5

18 Oct, 2023

Wayne Yip

2/5

4 Jan, 2024

Austin Blake

5/5

20 Sep, 2023

T I

5/5

3 Dec, 2023

Great experience overall. As a member of Marriot Bonvoy, I got a an upgrade to a large corner room which made my business trip very comfortable. The staff were very helpful and always remembered to give me extra water every day. Room service was easy and the food was great. This is my go to hotel in HK.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.