The Ritz-Carlton, Kyoto

4.6/5(2.13K Reviews) rating

5 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

250

1/250

About hotel

Discover the epitome of luxury amidst the bustling energy of Kyoto at The Ritz-Carlton. Tucked away in the heart of the city, just a short drive from popular attractions like Kawaramachi and Lake Biwa, this opulent 5-star hotel offers an ideal home base for immersing in the city's vibrant culture. Conveniently positioned only 0.9 miles from Kyoto University and 1.4 miles from the iconic Nijō Castle, The Ritz-Carlton is easily accessible for travelers. Experience a world of lavishness as you step into one of the 134 elegantly designed rooms, each boasting amenities such as air conditioning, a minibar, and a flat-screen TV. Stay connected with complimentary Wi-Fi and rejuvenate in the spacious bathrooms, complete with indulgent shower and tub combinations, complimentary toiletries, and hair dryers. Other conveniences include telephones, safes, and a selection of complimentary newspapers. Indulge in the ultimate pampering experience at The Ritz-Carlton's exceptional spa, offering a range of massages, body treatments, and facials. Revel in the tranquility of the indoor pool, sauna, and fitness center. Complimentary Wi-Fi is available throughout the hotel, and for families, babysitting services can be arranged for a fee. Additionally, the hotel's wedding services make it the idyllic backdrop for a fairy-tale ceremony. For business travelers, enjoy added conveniences such as complimentary wired internet access, express check-out, and dry cleaning/laundry services. Dining options are aplenty, with Mizuki, a restaurant specializing in authentic Japanese cuisine, and a quaint coffee shop/café. Guests can also opt for room service during convenient hours and unwind with a drink at the elegant bar/lounge. Fuel up for the day ahead with a delicious full breakfast, served daily from 7:00 AM to 10:30 AM for a minimal fee. Experience the ultimate sophistication and convenience at The Ritz-Carlton, Kyoto. With its prime location and luxurious amenities, this hotel offers the perfect combination of comfort and elegance for guests seeking an opulent stay in the heart of the city. Discover a world of refined indulgence and impeccable service at this awe-inspiring address.

Highlights

• 5-star hotel in central Kyoto • Within 15km of airport and railway station • Minutes away from popular attractions like Kawaramachi and Nijō Castle • 134 air-conditioned rooms with minibars and flat-screen TVs • Free WiFi available • On-site spa offering massages and body treatments • Indoor pool, sauna, and fitness center for recreational activities • Babysitting and wedding services available • Japanese restaurant, coffee shop, and bar/lounge on-site • Full breakfast available daily for a fee. • Business amenities include complimentary wired internet and express check-out

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

134

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Accessible parking

Valet parking

Bicycle rentals

Indoor pool

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Accessible parking

Valet parking

Bicycle rentals

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests must be age 20 and older to stay in a smoking room.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests must be age 20 and older to stay in a smoking room.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹87,346

₹93,346

6% OFF

+ ₹23,143 taxes / night

Earn 1104 Reward Points

Select Rooms

Deluxe Room, 1 King Bed, City View

538 sq.ft (49.98 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Minibar

Free toiletries

Safe

Room Service

Housekeeping - daily

Fire safety compliant

Private bath or shower

Air conditioning

Newspaper

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹87,346

₹93,346

6% OFF

+ ₹23,143 taxes / night

Update Price

Earn 1104 Reward Points

Amenities

Location

Hokodench_, Kyoto, Kyoto (prefecture), 604-0902

View on Maps

Ratings & Reviews

4.6/5

2.13K Ratings

JC MONTE CARLO

5/5

28 Jan, 2024

I loved the location next to the river and the simple but elegant design. Austerity is the word. The rooms were spacious and the views really beautiful. One of the bars was closed although I would have liked to get a drink in that particular one. Again , a whiskey shot for 45$ is a bit steep but ok. Staff was very polite and friendly. Unfortunately prices for the property are way up in the sky. I might be coming back anyway just for pampering myself.

Ge Marcus

5/5

17 Jan, 2024

Just finished a stay here at the Ritz Kyoto. From checkin person Pink, our cycle guide Bo, concierge desk for making dining reservations and the thoughtful gifts at checkout, the service is impeccable. The aesthetic of the hotel is beautiful. Both the Japanese and Western breakfast choices were amazing as well. Would definitely be coming back again!

Michael Stromquist

5/5

20 Nov, 2023

The best hotel we stayed at in Japan and arguably one of the best hotels in the world. The updated rooms, and the hotel as a whole, are a masterpiece in design, doing an amazing job of fusing traditional Japanese architecture with modern, functional design. The river and mountain sunrise views from the east facing rooms in particular were incredible to wake up to. The central location, minutes away from the city's best shopping and restaurants and adjacent to the river walk and Gion, is unbeatable, at least compared to the hotel's 5 star Kyoto peers like the 4S and PH (among others) that are either flung out across the city or located in over-packed tourist hot spots. Where the hotel really shines is with the staff... whether it was something as simple as a welcome gift for our honeymoon or something complex like a private samurai experience, the hotel's employees went above and beyond to make the final days of our trip memorable. It felt like each staff member in the hotel knew exactly who we were and what our plans for the day were and did their best to improve our experience. One staff member even took the time to write us a very personalized farewell card and present us with a fantastic farewell gift. It's hard to imagine a better hotel to stay at in Japan and we will certainly be back, provided we can afford it!

Di Reynolds

5/5

2 Dec, 2023

A warm greeting upon entering the front yard, and a nice short walk from the reception counter to your room. We had private view to a zen garden to our room and the room is spacious. Never seen such a big room in any major city in Japan before. The room is decorated with high quality Japanese style but with high-tech builds. What amazes me was the evening service that they come to your room to fill your ice and do a mini clean up for you everyday. I love the handmade origami’s, and they were very cute. 🥰

Sean Conway

5/5

19 Jan, 2024

Title: "An Unforgettable Experience at The Ritz Carlton, Kyoto" Review: From the moment my family and I stepped into The Ritz Carlton, Kyoto, we knew we were in for an extraordinary experience. This stunning hotel is not just a place to stay; it's a living museum, showcasing meticulous attention to detail in its design and ambiance. The real highlight, however, is the impeccable service. The food and beverage team, particularly Eaint, left us in awe with their thoughtful and personalized service. Eaint's remarkable ability to remember the little details about our daughter's preferences, like her love for extra-large portions of raspberries and eggs with cheese on the side, made our dining experiences truly special. Speaking of dining, the French Toast by Hemes is nothing short of a culinary masterpiece. It's so exquisite that I can confidently say it's the best French toast I'll ever taste in my life. And that's a statement I make happily, knowing that it gives me one more reason to return. The dedication of the staff, including Reina, Pablo, and Teppei at the concierge, along with the entire front desk team, was heartwarming. Their genuine warmth, tireless work ethic, and the delightful small conversations we shared as they escorted us, added a personal touch to our stay. Our room was always exquisitely cleaned, showcasing the same level of care and attention to detail that we experienced throughout the hotel. I was particularly touched by the thoughtful gesture of adding plastic bumpers to the table corners to ensure our baby's safety. To the wonderful team at The Ritz Carlton, Kyoto, my family and I extend our sincere thanks and gratitude. You didn't just provide us with a place to stay; you made us feel like friends. Your efforts to delight and accommodate every aspect of our visit have left a lasting impression. We look forward to the day we return to this magnificent haven in Kyoto. Thank you for an unforgettable experience!

JC MONTE CARLO

5/5

28 Jan, 2024

Ge Marcus

5/5

17 Jan, 2024

Michael Stromquist

5/5

20 Nov, 2023

Di Reynolds

5/5

2 Dec, 2023

Sean Conway

5/5

19 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.