The Rockwell Luxury Suites

4.2/5(23 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

118

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About hotel

Welcome to The Rockwell Luxury Suites, the ultimate destination for a luxurious and convenient stay in the bustling heart of Cape Town's City Centre. Boasting a prestigious 4-star national rating from the esteemed Tourism Grading Council of South Africa, our sophisticated aparthotel promises to meet the highest quality standards during your visit. Our prime location allows you to immerse yourself in the vibrant atmosphere of Cape Town, with the iconic Table Mountain National Park and the trendy Bree Street just a short 5-minute walk away. Indulge in affordable accommodations with our competitive The Rockwell Luxury Suites room prices, perfect for a variety of travelers. Each of our 49 beautifully designed guestrooms is uniquely decorated to provide a personalized experience, complete with fully equipped kitchens, private balconies or patios, and complimentary Wi-Fi. Enjoy a truly luxurious experience by pampering yourself with a massage, body treatment, or facial at our onsite spa, or relax in the comfort of your suite with a smart TV for entertainment. Our state-of-the-art gym and indoor pool offer rejuvenating options for fitness and wellness enthusiasts. For wine lovers, a guided tasting at our attached winery is a must. Our unparalleled services ensure a truly exceptional stay. Take advantage of our concierge services, shuttle services to nearby beaches and shopping centers, as well as limo/town car service for all your needs. Business travelers will appreciate our express check-out and 4 fully equipped meeting rooms. Satisfy your taste buds at our onsite restaurant, or unwind with a drink at our stylish bar/lounge. For ultimate relaxation, indulge in the in-room dining option, where you can enjoy a delicious meal in the privacy of your own luxurious suite. And don't miss our gourmet continental breakfast, served daily from 7am to 11am. Convenience and luxury are paramount in a city like Cape Town, and The Rockwell Luxury Suites is here to provide the perfect blend of both. Book your stay with us online and take advantage of our competitive The Rockwell Luxury Suites room prices. Experience the cosmopolitan charm and captivating energy of Cape Town at our hotel, located at 32 Prestwich Street, Green Point, Western Cape 8001, South Africa.

Highlights

• Officially quality rated by South Africa's official organization • Prime location in Cape Town City Centre • Within walking distance of top tourist attractions like Bree Street and Table Mountain National Park • Luxurious and individually decorated guestrooms with fully-equipped kitchens • Onsite amenities include a spa, indoor pool, and fitness center • Complimentary Wi-Fi and concierge services available • Close to public transportation, with an airport and railway station within a short distance • Meeting rooms available for business travelers • Onsite dining options and room service for convenience • Easy access to nearby beaches and shopping centers with shuttle service available.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Accessible Bathrooms

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Train Station Pickup Service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Accessible Bathrooms

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Train Station Pickup Service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a security system.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fee: ZAR 300 per accommodation, per night (varies per unit).

We have included all charges provided to us by the property..

Pool access available from 5 AM to 10 PM.

Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a security system.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fee: ZAR 300 per accommodation, per night (varies per unit).

We have included all charges provided to us by the property..

Pool access available from 5 AM to 10 PM.

Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Prestwich St, Cape Town, Western Cape, 8001

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Ratings & Reviews

4.2/5

23 Ratings

Victor Sables

2/5

6 Mar, 2022

We hired room 512... good location but .... the flat is in desperate need of an update. The shower is leaking onto the floor. The tiles in the bathroom is sticky and the dirt is gathering on the grouting. The whole flat was not cleaned thoroughly enough. Dust and crumbs could be found almost everywhere. The furniture is tired and sad.

Megan Hardwick

2/5

31 Dec, 2021

Excellent location and wonderful views of table mountain from the penthouse suite we were staying in, but unfortunately we were not happy with the cleanliness of the rooms. The floors were extremely dirty. The kitchen was not well-equipped at all.

Lerato Mlambo

5/5

28 Mar, 2022

When I arrived I found my room dirty, reported it and still not cleaned properly , bath tub having strip of dirt , other visitors clothes In my room , I was in room 313. Worst experience with regard to cleanliness. I requested cleaning on day four that was Saturday and the reception who was always arrogant told me they don't clean rooms daily only on the last day. Worst experience with regard to service but the place is very nice.

Victor Sables

2/5

6 Mar, 2022

Megan Hardwick

2/5

31 Dec, 2021

Lerato Mlambo

5/5

28 Mar, 2022

John Young

4/5

14 Nov, 2022

Lovely apartment. Desk staff were peaches, so helpful. But too far away from any features, like V&A.

JACQUI MORRIS

1/5

10 Mar, 2022

This is not luxury accommodation, the location is great for the Argus cycle race, but that is all. I have stayed here many times over the years and since it is no longer a hotel, the units are now budget......at luxury prices. I could go on and on, my only recommendation to other travellers is, please do yourself a favour and book elsewhere.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.