The Royal Hotel Cardiff

4.2/5(667 Reviews) rating

3 Star Hotel locationPin

Cardiff, Wales

1/88

About hotel

Experience the charm and vibrancy of Cardiff with a stay at The Royal Hotel Cardiff. Situated on 88 St Mary Street in WalesCF101DW, United Kingdom, our hotel boasts a prime location just minutes away from top attractions such as St David's Hall and Principality Stadium. Step outside and you'll be immersed in the bustling energy of the city, with popular landmarks like Cardiff Castle and Bute Park just a short distance away. Our hotel offers 60 well-appointed guestrooms, each thoughtfully designed to provide the utmost in comfort and convenience. Stay connected with complimentary wireless Internet access, and take advantage of our luxurious toiletries and hairdryer in your private bathroom. Each room also features a laptop-compatible safe and spacious desk, perfect for both leisure and business travelers. Speaking of business, our hotel caters to the needs of corporate guests as well. With easy access to Cardiff Tourist Information Centre and major venues like Cardiff International Arena and Principality Stadium, we make business travel a breeze. Host your events and meetings in our banquet hall and conference space, and enjoy a seamless stay with our 24-hour front desk and multilingual staff. But that's not all - our hotel also offers exceptional amenities, including complimentary wired Internet access, a fully stocked bar/lounge, and a delicious cooked-to-order breakfast served on weekdays and weekends. Plus, with both Cardiff and Bristol International Airports located nearby, our hotel is a smart choice for travelers from all over. Ready to book your stay? You don't want to miss out on The Royal Hotel Cardiff's affordable room prices. Don't wait, book The Royal Hotel Cardiff online today and experience top-notch luxury, convenience, and service in the heart of this vibrant and beautiful city.

Highlights

• Prime location in the heart of Cardiff, minutes away from popular attractions • Within a 5-minute walk of St. David's Hall and Principality Stadium • Only 0.9 km from Cardiff Bay and 0.6 mi from Cardiff International Arena • 60 well-equipped guestrooms with free WiFi and private bathrooms • Close proximity to Cardiff Tourist Information Centre, Cardiff Market, and St. John the Baptist Church • Complimentary toiletries and hairdryer in bathrooms • Perfect for both casual and business travelers • Airport: 22 km from Cardiff International Airport and 80.9 km from Bristol International Airport • On-site amenities include free WiFi and a banquet hall • Business amenities such as free wired Internet and 24-hour front desk • 2367 square feet of event space available for meetings and conferences • Enjoy room service and drinks at the hotel's bar/lounge • Delicious cooked-to-order breakfasts served daily for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹5,357

₹6,924

23% OFF

+ ₹1,110 taxes / night

Earn 64 Reward Points

Flat ₹923.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,357

₹6,924

23% OFF

+ ₹1,110 taxes / night

Update Price

Earn 64 Reward Points

Flat ₹923.88 off included with coupon INTSTAY

Amenities

Location

St Mary St, Cardiff, Wales, CF101DW

View on Maps

Ratings & Reviews

4.2/5

667 Ratings

Jane Jamieson

4/5

19 Nov, 2023

Reception is located on the second floor so it's either steps up or steps down to the lift. This lift only goes.to the reception then a separate lift to rooms. Wheelchair access is available via rear entrance but not greatly signposted. Rooms ok but dimly lit. No fan in bathroom to take steam away, again dim lighting. Good choice of food for breakfast. 3 toasters set at different temperatures but none fast cooking and toast always undercooked (we tried them all). Be aware of how you approach the cooked breakfast bar as this weekend they had a male staff member on who followed you making sure you put the cutlery / tongs back correctly and huffed and threw his arms in air if not. Female member of breakfast staff was excellent and nothing too much trouble, even moving tables so that all 6 of us could be seated together. Hotel located on main bar strip so quite noisy if you had a room on the front of the hotel. But ideal if using this hotel as a base for a night out. Does have a small bar and plenty of seating which is manned by the reception staff. Reception staff were all helpful and friendly.

Andrew Morgan

5/5

22 Oct, 2023

What a fabulous short break we've just had at this beautiful hotel... From the outside it doesn't look very inspiring, but as soon as you step inside you are transported into a world of class and elegance. The decor is beautiful and warm, the staff friendly and helpful, and the room had everything we could possibly need... And don't start me on the breakfasts... We ate so much we didn't need to eat again until the evening... We no longer need to try different hotels when we stay in Cardiff, because from now on this will be our go to venue...

Kelly Frank

5/5

24 Oct, 2023

Comfortable and pretty good breakfast, but you have to get there early, or nothing is left. We stayed longer than we expected but they accommodated that easily. You would think being so much in the center, it would be loud inside, but they have two sets of windows, which really helped.

John Holt

3/5

9 Nov, 2023

All the employees I encountered were polite, helpful and efficient. Entering the building at the front door you are confronted with a lot of steps, several flights just to get to reception. Enter via Westgate as there is a lift to the 2nd floor where you'll find the reception area, bar & the breakfast room. Check in was quick & simple and the reception staff were welcoming and polite. I was on the 5th floor, a corner room that had good views. The room was adequate but not good quality. The furniture was stained scratched and looked like it was made from plastic. There was a folding plastic table lamp which part of the base had melted. I could hear everything going on in the next room and the room adjacent to mine could see in, which meant that the curtain next to the door had to be closed. There was no information pack in the room. Only the fire regulations on the back of the door. The tea & coffee tray was in the wardrobe & the kettle was hard wired which meant steam engulfed the wardrobe. The cups needed cleaning, my guess is they were wiped clean with a pillow case. The doors also made it extremely difficult to make a drink inside the wardrobe. The lights next to the door flickered when on. The bathroom was dull and lacked good lighting. There was single use plastic cups instead of glasses. The bin lid was also crushed. The breakfast room opened late, although the chef did see me and apologised. I had to rush breakfast because of this as I had a coach to catch. The breakfast itself was excellent with a good choice. Although the plate warmer was not functioning and the plates where cold. After breakfast on day 2 the lift wasn't working and I had to walk up to the 5th floor. The location was great, close to the train station and minutes walk from the shopping & touristic area. I do not think this hotel is value for money.

Jane Jamieson

4/5

19 Nov, 2023

Andrew Morgan

5/5

22 Oct, 2023

Kelly Frank

5/5

24 Oct, 2023

Darren Curtis

3/5

26 Nov, 2023

First time staying at the hotel. Room was fine but both shower and sinks were blocked so having a swim whilst having a shower is not ideal. Weird smell through reception too which was off putting

John Holt

3/5

9 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.