The Sebel Quay West Auckland

4/5(231 Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

1/34

About hotel

Book a memorable and affordable stay at our prestigious 4-star aparthotel, ideally situated in the heart of bustling Auckland. As a proud recipient of an official star rating from Qualmark®, we strive to offer exceptional experiences to all our guests. Centrally located near the famous Auckland Ferry Terminal and the iconic Sky Tower, our hotel provides easy access to the city's top attractions. Each of our 29 uniquely designed guestrooms offers the perfect blend of luxury and comfort. Relax and unwind in your private oasis equipped with a fully-equipped kitchen, including a fridge and stove. Step onto your own private balcony and soak in stunning views of this vibrant city. Stay connected with complimentary high-speed wired and wireless internet, and enjoy a variety of digital programming on a state-of-the-art LCD television. Immerse yourself in the lively city scene with a leisurely stroll to popular destinations such as the Commercial Bay, Queen Street Shopping District, and the vibrant La Cigale Market at Britomart. Don't miss the opportunity to explore the rich cultural offerings at the renowned New Zealand Maritime Museum, just a 5-minute walk away. For outdoor enthusiasts, a range of exciting activities like kayaking, sailing, and windsurfing await just a hop, skip, and jump away. Our business-friendly amenities, including free wired internet, express check-in, and express check-out, are designed to cater to the needs of corporate travelers. We also offer convenient onsite parking for a small fee. After a busy day of work or exploration, savor a delicious meal at our cozy coffee shop and café. With easy access to Auckland International Airport, located just 23.3 km away, The Sebel Quay West Auckland promises an unparalleled experience for both business and leisure travelers. So why wait? Book now and enjoy the ultimate Auckland experience in affordable luxury. For attractive The Sebel Quay West Auckland room prices, remember to book The Sebel Quay West Auckland online. Our address is 8 Albert Street1010, New Zealand, making it easier for you to reach us.

Highlights

• Located in the heart of Auckland, a short 4-minute walk from the Ferry Terminal • 4-star Qualmark rated property, suitable for both casual and business travelers • Individually decorated guestrooms with kitchens, balconies, and complimentary Wi-Fi • Conveniently located near popular attractions such as the Sky Tower and Spark Arena • A variety of recreational activities available nearby, including surfing and kayaking • Business amenities such as complimentary wired internet and express check-in/check-out • Onsite coffee shop for all-day dining options • Within easy reach of the airport and railway station, perfect for all types of travelers • Smoke-free property with self-parking options available for guests • In close proximity to top tourist destinations and shopping areas.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Qualmark Sustainable Tourism Business Award.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100.00 per day.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Qualmark Sustainable Tourism Business Award.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100.00 per day.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,034

₹12,701

21% OFF

+ ₹1,459 taxes / night

Earn 114 Reward Points

Select Rooms

Apartment, 1 Bedroom

807 sq.ft (74.97 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Refrigerator

Free toiletries

Safe

Blackout Curtains

Private bath or shower

Housekeeping - daily

Ironing Services/ board

Newspaper

Coffee machine

Toaster

Stovetop

Dishwasher

Kitchen

Microwave

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Refundable

₹10,034

₹12,701

21% OFF

+ ₹1,459 taxes / night

Update Price

Earn 114 Reward Points

Amenities

Location

Albert Street, Auckland, Auckland Region, 1010

View on Maps

Ratings & Reviews

4/5

231 Ratings

Stephanie Whyte

5/5

25 Nov, 2023

Organised a surprise birthday stay for my partner. We were both so impressed with the spaciousness of the room. It was great to relax on the deck and take in the views of ferries coming and going on a beautiful Auckland afternoon. The place was clean and comfortable. The shower was good and great to have a separate bath too. Loved having the later check out of 11am

Jill Beveridge

5/5

9 Jan, 2024

I stayed here just before Xmas and had a very comfortable stay. The front desk staff were very helpful particularly Eunice, thank you to Eunice. The room was clean and well-appointed and it had absolutely everything I needed even a dishwasher. Housekeeping was efficient and pleasant. The location is great, I highly recommend a stay at The Sebel Quay West, it is also a lot quieter than the Sebel Viaduct.

Haydee Hodson

1/5

12 Nov, 2023

Unfortunately a huge disappointment this was gifted to our family and we were really looking forward to a special night away. The apartment was old and worn but worst of all it was grubby. Black mold in the showers and around windows and ceilings. Ranch sliders didn't lock, the walls were pretty banged up and had even been written on. The dining chairs were stained and the furniture was just as banged up as the walls. Over all the place needs attention, it was probably lovely 20 odd years ago. Reading other reviews I can see the pool hasn't been in action for years, this should be mentioned before hand. As this was a gift i was not aware of the prices but after checking out the current rates I'm totally shocked. I would not recommend.

Mitchell Gaynor

3/5

23 Aug, 2023

Let me be clear the view, location and SOME of the staff are at least worthy of 3 stars so that's where the good ends. I checked in and was greeted but a wonderful young woman who I wish I could remember the name of (I believe she was late 20s early 30s & Indonesian?). When she told me my room was ready I headed up, to find the refrigerator in that room was not working. No big deal, head down stairs and switch rooms. From there a calamity of errors flows where each room is worse than the next, moldy floors, doors that don't lock, appliances that are filthy, on and on and on. Finally I come back down, lucky to find the same woman who greeted me and she goes and finds a manager who assures me they'll have a clean room ready for me asap. Asap winds up being nearly 5pm and this room is meh at best. I had to use dishwashing soap and powder to clean the walls of the balcony they were so gross but at least inside didn't have stained Lamps, moldy floors or chipped tile. Just a broken couch which at that point I didn't even complain about. The pool has been out of service for years but they still advertise it, the sauna was off when I was told it was allowed to be used, and the one time housekeeping showed up they walked in unannounced while I was in the shower. So kudos to that one lady who seemed to genuinely care, but this whole place needs an overhaul. Feels like you're staying in what's mostly an (older) apartment building not a hotel and you can definitely tell given that your view is mostly of newer towers of similar make-up. If you need a lot of space, and are doing a longer stay or with family etc, it's a great amount of space for value, just know you might have to be a bit of a Karen and demand a new room several times to get anything close to what you're paying for.

Stephanie Whyte

5/5

25 Nov, 2023

Jill Beveridge

5/5

9 Jan, 2024

Haydee Hodson

1/5

12 Nov, 2023

Mitchell Gaynor

3/5

23 Aug, 2023

Katka Horvathova

4/5

17 Jan, 2024

I chose the hotel because of the location, which was perfect and because it said it had a pool. However, it seemed to me that the hotel was only half- functioning: the pool was not working, the cafe wasn’t either. They could have stated that the pool was down, which they didn’t.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.